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Embassy Suites North Shore / Deerfield

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Embassy Suites North Shore \/ Deerfield
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877 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites North Shore / Deerfield
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Showing 867: English reviews
Berkley
Reviewed 29 June 2016

Stayed in a small one room suite on the 7th floor. The room was clean and in good shape. Suite included mini-fridge microwave plus a small sink and faucet. So far as I know all Embassy suites are built around an internal courtyard with all of the rooms on the outside. Complementary hot breakfast including made to order omelettes are...

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Helpful?
Thank Johnh S
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Johnh s Thank you for your response. We are glad to hear we were able to provide you a convenient location and the necessary amenities to make your trip enjoyable. We look forward to seeing you again. Thank You James Otto Director of Operations

Reviewed 29 June 2016

We love the Embassy Suites. This place was up to the task. They were even able to get us an extra night on the day before we were supposed to arrive, due to some scheduling conflicts. The desk personnel were professional and helpful, even allowing us a late check-out due to another scheduling quirk. The breakfast was outstanding, and the...

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Helpful?
Thank bmaver64
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear bmaver64 We appreciate the positive response. We strive to provide an enjoyable stay for all of our guests. Thank You James Otto Director of Operations

Grand Rapids, Michigan
Reviewed 29 June 2016

So disappointed... seriously a nightmare stay here. Used about 55k honors points to book this room for a single night to travel from GR MI to visit one of the musems. We have 5 and 7 year old daughters and first thing we went to do when we got there was to let them swim in the pool. Unfortunately there...

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Helpful?
Thank b52thomas
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear b52thomas, Thank you for taking the time to leave your feedback. Please feel free to contact me at dwhite1@destinationhotels.com if you would like to discuss your issues further. Hope to see you back for a better experience. Sincerely, Dan White General Manager

Silver Spring, Maryland
Reviewed 28 June 2016

It has become somewhat of a habit for us to get a room at the Embassy Suites-Deerfield each time our journey passes through the Windy City. We enjoy this hotel for the many things it offers—spacious suite, clean room, comfortable bed, good hot breakfast, and other amenities. So we are saddened that this may be the end of our relationship...

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Helpful?
Thank Marc F
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Marc F, Thank you for choosing the Embassy Suites Deerfield Hotel. I can assure you we do not block any personal cell phones, internet devices or hotspots. We have a WiFi network at the hotel that functions much like a WiFi network at home. Hope to see you back soon and perhaps we can troubleshoot your device together. Thanks...

Princeton, Texas
Reviewed 28 June 2016

The hotel was clean and the staff was friendly. The free breakfast was really good. They have a made to order omelet station. There was also cereal, pastries, yogurt, sausage, bacon, potatoes, juice, coffee, pop and milk. The highway was a little noisy at night at times but not too bad.

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Helpful?
Thank 4KristieB
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear 4KristieB Thank you for staying at the Embassy Suites North Shore / Deerfield. We are happy you had such a great stay! We hope to see you again soon. Thank You James Otto Director of Operations

Columbus, Ohio
Reviewed 25 June 2016

I like Embassy Suites in general and this one was as expected. It was a tad basic however I had a corner room without the interior Windows called the presidential suite and it was super quit. It was very clean and the breakfast of course was really nice. I ate at the restaurant that was in the middle of the...

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Thank Belinda M
Harvey, Illinois
Reviewed 24 June 2016

Charged for a gourmet bottle of water I did not use. Great hotel. A better value if transportation to a local concert venue was available to the guest on all concert days. Some items on the restuarant menu were a bit over priced even for a hotel menu.

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Helpful?
Thank George P
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear George P, Thank you for taking the time to leave your feedback and for choosing the Embassy Suites in Deerfield. Next visit; please try our value meal offer in our restaurant that starts at $10. Hope to see you back soon. Thank you, Dan White General Manager

Austin, Texas
Reviewed 22 June 2016

We started out a little rocky because I actually did an upgrade so I lost my snack benefits that were supposed to come with the room. I told the manager what was going on and he rectified the situation plus gave me 50% off two of my nights!. The breakfast was complimentary and had a hot omelette station for made...

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Helpful?
Thank 1specialkay
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear 1specialkay, Thank you for choosing the Embassy Suites North Shore. It is great to hear you enjoyed our breakfast and found our location to be convenient. Hope to see you back soon! Thank you, Dan White General Manager

Northfield, United States
Reviewed 22 June 2016

Check in is at 3pm, I didn't get into my room until after 6pm. All the the lady kept saying was, she's sorry which wasn't enough. The room wasn't what I expected. I seen a different pic online. The room was infested with bugs. We couldn't even sleep nor eat our food.

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Helpful?
Thank Tonya N
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Tonya N, Thank you for taking the time to leave feedback. I am very sorry to hear about the issues that occurred during your stay. Please feel free to contact me at dwhite1@destinationhotels.com if you wish to discuss further. Sincerely, Dan White General Manager

San Diego, CA
Reviewed 22 June 2016

Although situated in a business area off of Lake Cook Road, this hotel seems quite popular and is designed very well. It has a large atrium with restaurant and seating areas and free breakfast with an omelette station. The rooms are terrific for a family of 5. We have 2 double beds and a separate sitting room with a pull...

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Helpful?
Thank gsmyles
Daniel W, General Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear gsmyles, Thank you so much for leaving your valuable feedback. I am very happy to hear you enjoyed your stay with us. We are working on a plan to stock extra towels for our weekend guests. If you need more towels or have extra guests in your room; please feel free to let our front desk team know at...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 

Additional Information about Embassy Suites North Shore / Deerfield

Address: 1445 Lake Cook Rd, Deerfield, IL 60015-5213
Region: United States > Illinois > Lake County > Deerfield
Price Range: ₹ 6,947 - ₹ 16,278 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites North Shore / Deerfield staff and other travellers.
2 questions
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Questions? Get answers from Embassy Suites North Shore / Deerfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on one of the higher floors. Nothing special. Most rooms are the same.”
 of 5 bubbles F1686MSandreas, 5 Dec 2016 | Read review
“Have Anna as your waitress at the hotel restaurant.”
 of 5 bubbles K3814TVericac, 26 Nov 2016 | Read review
“rooms on the 7th floor are the most quiet”
 of 5 bubbles francinejleo@aol.com, 23 Nov 2016 | Read review
“Ask for a room on the same side of the elevator--otherwise, you walk in a large rectangle to get back and forth with your luggage, etc.”
 of 5 bubbles Sailwithnl, 8 Oct 2016 | Read review
“all the kids there would run to the elevator and want to push the buttons so glad I wasnt by them afterall”
 of 5 bubbles 651Emily630, 5 Oct 2016 | Read review
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