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Embassy Suites North Shore / Deerfield

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Embassy Suites North Shore \/ Deerfield
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876 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites North Shore / Deerfield
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Showing 866: English reviews
Elkhart, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2016

I can't delete all of the food and stuff that was left in the hallways entrees also the kids running in and out of the room slamming the doors and not being able to get rest as I came there to do. I wish I could have had a better experience.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank L3130AWdavidg
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear L3130AWdavidg We appreciate the time you took to write this informative review. We use all this feedback to make each future stay better than the last. Please feel free to email me at jotto@destinationhotels.com if you have more informative feedback for us. Thank you James Otto Director of Operations More 

Woodland Hills, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 9 July 2016

This is an incredible hotel! The staff is very friendly and professional. The rooms are so comfortable that you might have trouble leaving. The restaurant and bar downstairs had great food and the drinks weren't too shabby either. I highly recommend this property if you're in the area and looking for a top notch hotel!

Helpful?
Thank Kerry R
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Kerry R Thank you for your review of our hotel. We hope all reviews are as positive as yours! We are looking forward to your next stay with us. Thank You James Otto Director of Operations More 

Urbandale, Iowa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2016

Great location for our trip to see family in Wheeling. And gave us convenient access to the "L" system via a short drive to the Skokie Swift (the Yellow Line for those who don't know what it used to be called) for our trip to Wrigley Field to see the Cubs win! And it was a bonus to be so... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Allen B
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Allen B We appreciate the great feedback. I am glad to hear you had such a great stay and that our location made everything convenient for you. Hope to have you back soon. Thank You James Otto Director of Operations More 

Columbus, Ohio
1 review
Reviewed 7 July 2016

Lady chef cooking breakfast is very rude and has a very bad attitude toward customer. Telling customers they only allow to give two bacon per customer each time. Hotel staffs are good. Parking is good.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Vinh T
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Vinh T I am disappointed to hear you experienced poor customer service from our staff. We appreciate all the feedback you can provide. Please contact me at jotto@destinationhotels.com to discuss this further. Thank you for your response and we hope to see you again soon! James Otto Director of operations More 

Chattanooga, United States
1 review
Reviewed 6 July 2016

Have stayed here at least six times on our visits to the Chicago area. The check in process is fast and easy. The service is great. Breakfast is better than at many of the other Embassy locations. I will be back.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Richard E
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Richard E Thank you for taking the time to write this review. We are looking forward to your next visit. James Otto Director of Operations More 

Level Contributor
8 reviews
Reviewed 5 July 2016 via mobile

My family and i have been visiting this hotel since 2002. We havent been since 2009 and recently visited this month for a few days of peace and we were not disappointed. The service we received was just as exemplary as it always has been. Despite the decorative changes my family once adored, the hotel still looked great. Staff are... More 

Helpful?
Thank Anita A
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Hello Anita A Thank you for the positive feedback. We try our best to make sure all our guests enjoy their stay as much as you. We look forward to your next visit! Thank You, James Otto Director of Operations More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2016

Typical Embassy Suites layout. Staff was very helpful in finding an accessible room for my sister in law.. Tons of kids for a soccer weekend. Manager did good job policing the hotel to keep the noise down. Clean and bright,

Helpful?
Thank james p
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear james p, Thank you for your feedback. We try our best to ensure a pleasant experience for all our guests. I am pleased to hear our weekend managers are doing a good job keeping the noise down. Hope to see you back soon! Thank you again for choosing us. James Otto Director of Operations More 

Chicago, Illinois
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 June 2016 via mobile

We stayed at this hotel after spending the day at Six Flags. Check in was a breeze and the lady was very friendly. We get to the room but the keys didn't work so had to go back and get them programmed. The room itself was clean, but for some reason really aggravated my allergies bad. We also had issues... More 

Helpful?
Thank Calitraveller4
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Calitraveller4r Thank you for your detailed response. We use all the guest feedback to provide the best guest experience possible. We look forward to your next stay with us. Thank you James Otto Director of Operations More 

Cincinnati, Ohio
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 June 2016

We were there for a long weekend that included hundreds of kids--soccer and softball teams. We were concerned over the noise that the crowds created and were delighted by both the soundproofing of the hotel and the active control of the managers. The kids were allowed to have their fun but things were quieted by 9 PM Kudos! Other than... More 

Helpful?
Thank dbw45140
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear dbw45140 Thank you for staying at the Embassy Suites Deerfield. We are pleased to hear our efforts of controlling noise are paying off. We take pride in knowing all our guests can enjoy the hotel during their stay. Thank You, James Otto Director of Operations More 

Berkley
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 June 2016

Stayed in a small one room suite on the 7th floor. The room was clean and in good shape. Suite included mini-fridge microwave plus a small sink and faucet. So far as I know all Embassy suites are built around an internal courtyard with all of the rooms on the outside. Complementary hot breakfast including made to order omelettes are... More 

Helpful?
Thank Johnh S
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Johnh s Thank you for your response. We are glad to hear we were able to provide you a convenient location and the necessary amenities to make your trip enjoyable. We look forward to seeing you again. Thank You James Otto Director of Operations More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 

Additional Information about Embassy Suites North Shore / Deerfield

Address: 1445 Lake Cook Rd, Deerfield, IL 60015-5213
Region: United States > Illinois > Lake County > Deerfield
Price Range: ₹ 7,045 - ₹ 16,073 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites North Shore / Deerfield staff and other travellers.
2 questions
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Questions? Get answers from Embassy Suites North Shore / Deerfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have Anna as your waitress at the hotel restaurant.”
 of 5 bubbles K3814TVericac, 26 Nov 2016 | Read review
“rooms on the 7th floor are the most quiet”
 of 5 bubbles francinejleo@aol.com, 23 Nov 2016 | Read review
“Ask for a room on the same side of the elevator--otherwise, you walk in a large rectangle to get back and forth with your luggage, etc.”
 of 5 bubbles Sailwithnl, 8 Oct 2016 | Read review
“all the kids there would run to the elevator and want to push the buttons so glad I wasnt by them afterall”
 of 5 bubbles 651Emily630, 5 Oct 2016 | Read review
“Relaxing atmosphere altogether”
 of 5 bubbles 212aarona, 30 Sep 2016 | Read review
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