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Embassy Suites North Shore / Deerfield

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Embassy Suites North Shore \/ Deerfield
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897 Reviews from our TripAdvisor Community

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Showing 887: English reviews
redwood city, United States
Reviewed yesterday NEW

I was flying in on the redeye from CA to Chicago for a family funeral. When I called the hotel not once but twice before arriving I was told by two different people that of course we could have an early check in, they never mentioned a $50 early check in fee. The person who assisted us when we arrived...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Y2797GZloric
Boise
Reviewed yesterday NEW

We stayed here for our sons graduation from the navy. It's location to base and airport is great. The breakfast is very good!!! The beds were great and the amenities in the room. Our room was not cleaned one of the three days we stayed and also the second day they didn't remove our dirty breakfast dishes. They did make...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dana-jean G
Deerfield, United States
Reviewed 2 days ago NEW

Had a wonderful experience at the Embassy Suites in Deerfield, Il. The food was fantastic and the staff were so helpful and friendly. I hadn't been here in several months after a bad experience however, I am very pleased I went back. Great job Embassy Suites and compliments to the chef!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank D988VYjenniferg
Grand Rapids, United States
Reviewed 1 week ago

I stay here every year. Their breakfast is a full breakfast with made to order eggs and many other options. The rooms are spacious and clean. All come with a pull out couch for extra sleeping. It feels very comfortable and homey. Staff are friendly and helpful. My son loved the pool and I like working out on the elliptical....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 580kerriec
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear 580kerriec Thank you for taking time to write a review for us. WE are happy to see you enjoyed the breakfast and other amenities we have to offer. Our staff is always trying to find ways to make the guests experience more enjoyable. We hope to see you again! Thank You James Otto Director of Operations

Reviewed 2 weeks ago

We went for New Years Eve and the staff was very accommodating and helpful. We were a large group and they gave us a private meeting room to celebrate the new year. Room are comfortable and spacious. Managers welcome reception and full breakfast is a plus. Not much to do in the area as far as walking goes but there...

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Helpful?
Thank Jesco74
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Jesco74 Thank you for choosing the spend the New Year with us. We had a great New Years Eve and are happy you were able to enjoy yourself. We hope to see you again soon. Thank You James Otto Director of Operations

Reviewed 2 weeks ago

I took advantage of the lower occupancy after Christmas and absolutely loved it. I enjoyed the proximity to shopping and restaurants. The only downside is that there were children who decided it was OK to make a little racetrack outside my door. The hotel did send someone up to handle the issue so it was short lived. I've always enjoyed...

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Helpful?
Thank 284law
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear 284law Thank you for choosing the Embassy Suites North Shore / Deerfield. We are happy the location and amenities made your stay enjoyable. I am glad we handled the guests in from of your room in a timely manner. We have policies and procedures to deal with such instances and it is reassuring to see they are working. Please...

Chicago, Illinois
Reviewed 2 weeks ago via mobile

I really enjoyed my stay. I was here for a church visit and I must say that the rooms were spacious, clean, spacious and quiet. The bed was extremely comfortable and slept like a dream. The breakfast was good especially to be included with the room. The front desk staff was extremely friendly and personable. I would definitely recommend it...

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Helpful?
Thank ashley f
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear ashley f Thank you for taking the time to write a review for us. We are happy to hear our room sizes and beds made your stay so enjoyable. We hope to see you again soon! Thank You James Otto Director of Operations

Los Angeles, California
Reviewed 2 weeks ago

This hotel was very convenient and was exactly what I needed for one night stay. Bed was comfortable and clean. There was some slight traffic noise coming from outside but it didn't affect my sleep. Breakfast seemed good but it was towards the end of the service so there wasn't a lot left.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michael G
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear Michael G Thank you for staying at the Embassy Suites North Shore / Deerfield. Thank you for the detailed review. We will look at any remedies for your concerns. Hope to see you again soon! Thank You James Otto Director of Operations

Riverwoods, United States
Reviewed 2 weeks ago

Unfortunately, the hotel has no security. At 1:30am there were about 17 people in the hallway partying. Several guests complained and the party moved into one of the rooms, which happened to be next to mine. I called the desk at 2:30am and he came up. There was NO security...the front desk man had to come up. At 3:30am the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank nicolemK7875LY
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear nicolemK7875LY Thank you for taking the time to write a review. We are always concerned when our guests stay is not the experience they expect. Please contact me to discuss this further at jotto@destinationhotels.com. I would like to discuss more details about this. Thank You James Otto Director of Operations

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 2 weeks ago

Newly renovated offering an amazing breakfast buffet with a great omelet bar. Hotel is quiet and comfortable offering large rooms that accommodate larger families. The hospitality of the front desk staff is great and is in a perfect location close to restaurants and coffee houses in the area.

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Helpful?
Thank InspiringMile
Daniel W, Manager at Embassy Suites North Shore / Deerfield, responded to this review

Dear InspiringMile Thank you for staying at the Embassy Suites North Shore / Deerfield. We are happy to see our amenities and staff made your stay so enjoyable. We hope to see you again soon! Thank You James Otto Director of Operations

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 

Additional Information about Embassy Suites North Shore / Deerfield

Address: 1445 Lake Cook Rd, Deerfield, IL 60015-5213
Region: United States > Illinois > Lake County > Deerfield
Price Range: ₹ 7,168 - ₹ 15,086 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites North Shore / Deerfield staff and other travellers.
2 questions
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Questions? Get answers from Embassy Suites North Shore / Deerfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are on the northeast corner and the front of the hotel. The higher floors are best.”
 of 5 bubbles 284law, 2 Jan 2017 | Read review
“Stay on one of the higher floors. Nothing special. Most rooms are the same.”
 of 5 bubbles F1686MSandreas, 5 Dec 2016 | Read review
“Have Anna as your waitress at the hotel restaurant.”
 of 5 bubbles K3814TVericac, 26 Nov 2016 | Read review
“rooms on the 7th floor are the most quiet”
 of 5 bubbles francinejleo@aol.com, 23 Nov 2016 | Read review
“Ask for a room on the same side of the elevator--otherwise, you walk in a large rectangle to get back and forth with your luggage, etc.”
 of 5 bubbles Sailwithnl, 8 Oct 2016 | Read review
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