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Holiday Inn Crystal Lake

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Holiday Inn Crystal Lake
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245 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Reviewed 23 April 2016 via mobile

I am giving this hotel a good rating because it was an overall clean good hotel. It was priced very well and had a nice restaurant inside. Parking was good and it had a nice size swimming pool. However I was bummed that it didn't have a hot tub. We visited in January and would have liked to relax in...

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Helpful?
Thank Cindy M
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

January in Chicago is indeed a tough month! We are glad that you did get to enjoy the swimming pool and had a good experience with us.

Omaha, Nebraska
Reviewed 22 April 2016

I stayed at this hotel one night for a business meeting in McHenry, IL. I think it is the only full service hotel in the area. Nothing fancy about the hotel, but it was pleasant. My room was comfortable and clean, but in need of a refresh. I had a reasonably priced and filling breakfast at the restaurant.

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Helpful?
Thank awenzl
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for choosing to stay with us. We are constantly making improvements so your feedback is very important to our team. We hope that you come back and stay with us again!

Walsenburg, Colorado
Reviewed 20 April 2016

Have stayed here multiple times while visiting family. The rooms are clean and the staff is always friendly. Love to sit in the bar and unwind with the fantastic bartenders Annie and Heidi. Will stay here again on our next trip.

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Helpful?
Thank captd1961
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Annie and Heidi are such great assets to our team! Thank you so much for leaving such kind words and we hope to see you back shortly!

Chesterfield, Virginia
Reviewed 14 April 2016 via mobile

Reliable Stay with a Nice Restaurant. Decent accommodations. Restaurant food was good for breakfast. Everyone has been friendly and helpful. Great for business travel. Easy to access and a nice bar near the lobby. Bathrooms and rooms were clean and freshened up at an older location.

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Helpful?
Thank Jeff R
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

Thank you so much for choosing to stay with us. We hope you come back soon!

Crystal Lake, Illinois
Reviewed 14 April 2016 via mobile

Love the Crystal Lake Holiday Inn. Whereas there are many reasons to stay there, my #1 reason is Annie the bartender. She is a jewel. Always a smile on her face. Makes me feel better after a long day or long trip. Rooms are clean and comfortable.

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Helpful?
Thank AKPEZR
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for staying with us, we all love Annie she is the ABSOLUTE best. We appreciate you using our hotel and hope to see you again soon.

Fargo, North Dakota
Reviewed 6 April 2016

I have stayed in this hotel at least once every year for the last 10 years. The hotel is not ultra-modern but it is a known quantity and very comfortable. Odd numbered upper floor rooms have a lovely view of the adjacent lake. Shuttle service is very accommodating and the front desk is friendly and helpful.

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Helpful?
Thank Michael G
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you so much for continuing to stay with us each year. We really appreciate your business.

Chicago, Illinois
Reviewed 30 March 2016

Well...we went for a function and while we had a little mishap the staff at this place made sure we were more than satisfied with their handling of things. I'd like to personally thank Kim, the GM, for all her attention to the matter. I won't go into particulars and all I will say is everyone can make a mistake...

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Thank ella p
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for giving us an opportunity to make things right. I appreciate your kind words and we look forward to your family coming to stay with us.

Crystal Lake, Illinois
Reviewed 29 March 2016

Called several places to arrange a luncheon for after a family memorial service. Didn't want a chunk of chicken and a pile of under cooked veggies. Decided on Holiday Inn after speaking with an experienced coordinator, Morgan, who helped me pick out a menu from a vast array. I chose a deli buffet which included garden salad, two dressings, a...

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Helpful?
Thank Cynthia W
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

I am so sorry for the circumstances that brought you to us but I am certainly glad that we were able to make comfortable for you and your guests. Thank you for choosing us.

Reviewed 21 March 2016 via mobile

Big pool, clean rooms, quiet setting, convenient. Friendly, helpful staff. My kids love the restaurant--and they eat breakfast free (til they turn twelve, anyway). Full bar, too. My favorite moment was when I arrived back at my room with my own bottle of wine and discovered it was not a twist-top--the clerk at the desk had a corkscrew for me!...

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Helpful?
Thank Debra K
Kimberly W, Manager at Holiday Inn Crystal Lake, responded to this review

We are glad that you had such a great experience and cannot wait till you come back and stay with us in the future!

Lawrenceville, Georgia
Reviewed 16 March 2016 via mobile

Good room and great bar thanks to Annie. Full buffet breakfast and shuttle service to local resturants. Front desk staff were very helpful in choosing a local place to eat. Here on business and will return the next time I am in the Chicago area.

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Helpful?
Thank lgochnauer
Kimberly W, General Manager at Holiday Inn Crystal Lake, responded to this review

Thank you for choosing us, and we are glad to hear you will be back. The team is great here and we love that you enjoyed your time with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
McHenry County, Illinois' only full service hotel, the Holiday Inn Crystal Lake and Conference Center is situated in a park-like setting filled with oak trees and overlooking quaint, sparkling Lake Acorn. Perfectly situated near several corporate centers for Sage, Medela, Snap on Tools, Affinia Brake Parts, Centegra Healthcare, True Value and more. Less than five minutes from Pingree Metra Train Station serving the northwest suburbs and downtown Chicago, the area boasts unique attractions including Three Oaks Recreation Area and the Quarry Wakeboarding Park, Raue Center for the Arts, Woodstock Opera House, Sanfilippo Museum (reservations mandatory), Algonquin Commons Shopping District, Volo Auto and Illinois Railway Museums, Grand Victoria Riverboat Casino and several championship golf courses. 11 miles north of I-90 Elgin interchange, we are 45 minutes from O'Hare and Rockford Airports. On-site amenities include 24-hour business and fitness center, large indoor pool, complimentary high speed Internet (Wi-Fi), Simply Smart Bedding Collection, 18,000+ square feet of meeting and banquet space, Three Oaks Dining Room and Lounge, Wedding Services and more. Car rental agency located on site and a complimentary shuttle runs within a 5 mile radius, based on availability. We are also a pet friendly hotel, with a pet deposit required at check in. Holiday Inn Crystal Lake staff prides itself on service in a hotel boasting value and variety. ... more   less 

Additional Information about Holiday Inn Crystal Lake

Address: 800 South Illinois Route 31, Crystal Lake, IL 60014
Region: United States > Illinois > Crystal Lake
Price Range: ₹ 7,057 - ₹ 9,342 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Crystal Lake 3*
Number of rooms: 197
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Also Known As:
Holiday Inn Chicago - Crystal Lake Hotel Crystal Lake
Crystal Lake Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Crystal Lake staff and other travellers.
1 question
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missouri
11 months ago

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Questions? Get answers from Holiday Inn Crystal Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms are easy access but their are good views from the upper floors.”
 of 5 bubbles birgerjarl, 30 Nov 2016 | Read review
“View over the lake”
 of 5 bubbles barrygruner, 26 Oct 2016 | Read review
“Rooms towards the lake”
 of 5 bubbles ferjentsik, 6 Oct 2016 | Read review
“Handicapped rooms have only a full size bed and a couch”
 of 5 bubbles , 30 Jul 2016 | Read review
“Ask for a lake view room”
 of 5 bubbles PaloAltobaby, 21 Jul 2016 | Read review
5 of 5