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Country Inn & Suites by Radisson, Crystal Lake, IL

236 reviews
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Traveller (13)
Room & Suite (6)
Dining (1)
Overview
  • Excellent48%
  • Very good27%
  • Average13%
  • Poor9%
  • Terrible3%
Travellers talk about
“parlor room”(2 reviews)
“free cookies”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Country Inn & Suites by Radisson, Crystal Lake, IL
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (236)Write a Review
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108
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All reviewsclub carlson memberparlor roomfree cookiesbaseball tournamentindoor pool and hot tubweekend stayroom was comfortable and cleanfront desk attendantupon checkhot breakfastthe hotel staffstayed one nightwe've stayedchecking infitness centerlocation is greatwedding
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1 - 5 of 230 reviews
Reviewed 4 weeks ago

My sister, nephew and I spent one night a the hotel before a spelling bee. We were pleasantly surprised by the appearance, cleanliness and courtesy of the staff. Our room was spacious and well appointed with a frig and microwave. Since we had an early...More

Thank Charcoach
Reviewed 4 January 2018

More

Review collected in partnership with Country Inns & Suites By Carlson
Thank sassydion1
Reviewed 12 December 2017

More

Review collected in partnership with Country Inns & Suites By Carlson
Thank 186joannen
Reviewed 26 November 2017

Was placed in out-of-order room at first (that people had clearly been smoking in), and was quickly switched to an appropriate room when I complained something was wrong. Even in new room, the refrigerator was broken and froze all my food, the faucet on the...More

Review collected in partnership with Country Inns & Suites By Carlson
Thank Jennifer W
Response from CountryInnGMCL, General Manager at Country Inn & Suites by Radisson, Crystal Lake, ILResponded 28 November 2017

Dear Jennifer W. I am so sorry that we dropped the ball during your stay. I am addressing these concerns with my front desk and housekeeping team. If a room was smoked in, it should of definitely been put out of order and not rented...More

Reviewed 10 November 2017 via mobile

I've stayed here before, a couple of times, and have always enjoyed my stay. This time around, I'm not. They are under construction, which did not affect us at all and I'm excited for the changes to come. The construction hours are outside from 9a-...More

Thank Staci B
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Concierge
Banquet Room
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$ 92 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$ 92 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Add Photo Photos
Traveller (13)
Room & Suite (6)
Dining (1)
Pool & Beach (1)
Questions & Answers
Ask a question
Homer W
2 February 2017|
Answer
Response from CountryInnGMCL | Property representative |
Yes, we are affiliated with Club Carlson. You earn 20 points per dollar.
0
Votes
Famousdavis
26 January 2017|
AnswerShow all 3 answers
Response from CountryInnGMCL | Property representative |
Famousdavis, unfortunately we do not allow pets.
0
Votes
Fani d
17 December 2015|
AnswerShow all 3 answers
Response from CountryInnGMCL | Property representative |
You do need to be a registered guest or be visiting a registered guest to use the facilities. I do believe Healthbridge, in Crystal Lake, offers day passes for $10.00 per person. They a larger swimming area as well. I... More
0
Votes
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12
Room Tips
"First floor rooms were spacious!"
Read review
"We've only stayed on the 2nd floor and the far end from the elevator. It's nice and quiet."
Read review
"Ice machines at end of the halls on 1st and 3rd floor, laundry room at end of the hall on the 2nd floor"
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"Suite door has a weird window on it, use a white sheet to cover window for privacy"
Read review
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