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Holiday Inn Express Crestwood

Booking.comUS$ 127*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 169*
US$ 127*
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US$ 130*
US$ 130*
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Holiday Inn Express Crestwood
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98 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Crestwood
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Showing 96: English reviews
Reviewed 5 May 2016

This is a fine hotel, but most other Holiday Inn Express Hotels are better. The location is good depending on where you need to visit. The breakfast was good as all Holiday Inn Express Breakfast's are the same. The food did not get our as fast as it should though.

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Helpful?
Thank DWWEZ
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We have addressed the importance of having the breakfast food replenished at a faster pace and our guests are loving it. Please...

Pound, Wisconsin
Reviewed 25 April 2016 via mobile

We love all of the Holiday Inns, but this one was the best. It is surrounded by a multitude of restaurants and has an easy on easy off access to 294. Clean, quiet, will stay here again in a heartbeat.

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Helpful?
Thank Sandemuel
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We hope to see you again...

Saint Paul, Minnesota
Reviewed 25 April 2016

We chose this hotel for it's convenient location off the freeway as a overnight stop on a longer trip. The staff was very friendly and the room was clean. The beds were very comfortable. The breakfast room was a nice size and offered all the usual free breakfast hot and cold choices. The Wifi was really slow but that was...

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Helpful?
Thank MarciMF
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We hope to see you again...

Midwest USA
Reviewed 2 March 2016

Needed a room for the night on the South side and found this hotel. Easy access off the highway, Plenty of free parking. Check-in smooth. Lots of places to eat nearby. Not a huge room but did not feel cramped. I didn't have any issues with cleanliness of the room. The bathroom was small but fairly well laid out. Decent...

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Helpful?
Thank GoatWhacker
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Dear GoatWhacker: Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We hope to see...

Springfield, Missouri
Reviewed 11 January 2016

A last minute, whirl wind trip to Chicago brought me to the Holiday Inn Express in Crestwood, IL. Although there were some equipment challenges, the staff was very helpful in getting everything resolved especially Anabel, the front desk clerk. I appreciate her can do attitude and willingness to make things right. A great place to stay

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Helpful?
Thank David C
Paige K, Manager at Holiday Inn Express Crestwood, responded to this review

Dear dlcap1951, Thank you so much for the great review, I am happy to hear that you experience the great customer service that we at Holiday Inn Express-Crestwood strive to provide everyday. I will be sure to pass on your appreciation to Anabel! We look forward to seeing you again soon.

Madison, Wi
Reviewed 10 January 2016

Check in/out was quick and easy. The service couldn't have been better. Bed and pillows are good, but the property looked a bit tired. The elevator carpet was worn and need a good vacuuming (Not a good first impression). We weren't sure if the room was ready (the bedding is all white, and was very wrinkled). Breakfast was the usual,...

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Helpful?
Thank madisonkathy
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Dear Madisonkathy: Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We hope to see...

Elyria, Ohio
Reviewed 6 January 2016

This was our first experience at this hotel and it was very enjoyable. The staff was more than helpful and pleasant. The room was clean and the service was very responsive. The breakfast was substantial and the breakfast room was inviting. The location is definitely advantageous for us with lots of restaurants and stores nearby. Lastly, the pool was very...

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Helpful?
Thank mrsm315
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We hope to see you again...

St. Louis
Reviewed 23 November 2015

Stayed here recently for a family event. The staff was very helpful with anything we needed and made things easy on check-in. The property has updated a bit but there are some rough edges showing. The room we had was small with two double beds and it still felt tight. The heating was loud when it kicked on/off and the...

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Helpful?
Thank Stlscuba
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Dear Stlscuba: Thank you for taking the time out to provide feedback on your stay. We appreciate your loyalty to the brand. We take all of our reviews seriously as they allow us to identify areas that may need improvement. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We hope to see...

Chicago, Illinois
Reviewed 18 November 2015

We rented BOTH meeting rooms for an event ONE YEAR in advance. When we arrived we were told the carpets were just cleaned the night before and the doors were not left open for them to dry, therefore the carpets might be a bit damp. Damp was not the word to be used, not only were they WET, the smell...

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Helpful?
3Thank disappointed142015
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Dear disappointed142015: Thank you for taking the time to provide feedback on the use of our conference room. We sincerely apologize for the experience you encountered while using the conference room. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We take all of the reviews we receive very seriously as they allow...

UNIONTOWN, OH
Reviewed 15 October 2015

This was my first stay at this hotel. It was an older hotel that was showing some wear in the halls and room but it appeared to be clean. The carpet in front of my bathroom door had a hole in it. The room had a built in wall/desk unit that was facing the wall so the TV was out...

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Helpful?
Thank FENTON64
GenManager H, General Manager at Holiday Inn Express Crestwood, responded to this review

Dear Fenton64: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. We take all of the reviews we receive very seriously as they allow us to identify areas...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to our new Holiday Inn Express Crestwood hotel! We are conveniently located 9 miles South of Chicago Midway Airport "MDW" and 32 miles from Chicago O'Hare International Airport "ORD". The Holiday Inn Express hotel in Crestwood is located just off I 294 and minutes away from I 57, I 90/I 94 and I 80. Begin your day with a complimentary cup of coffee and enjoy our hot breakfast featuring our signature cinnamon rolls and pancakes. The Holiday Inn Express Crestwood hotel features 123 guestrooms and suites with free high speed Internet access throughout the hotel. Get energized in our brand new Fitness Center, with state of the art equipment and unwind in our indoor pool. Business Center and flexible meeting space are available to meet your needs. ... more   less 

Additional Information about Holiday Inn Express Crestwood

Address: 13330 South Cicero Avenue, Crestwood, IL 60445-1428 (Formerly Hampton Inn Chicago Crestwood)
Region: United States > Illinois > Crestwood
Price Range: ₹ 6,935 - ₹ 11,750 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Crestwood 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Crestwood Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Crestwood staff and other travellers.
3 questions
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1 month ago

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Questions? Get answers from Holiday Inn Express Crestwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the top floor. Park on the back side, opposite the main entrance and use that door after checking in.”
sdcglre, 8 Oct 2016 | Read review
“4th floor was great and quiet”
ndbennett12, 12 Sep 2016 | Read review
“Front view room very quiet”
mrsm315, 6 Jan 2016 | Read review
“Do not stay here”
disappointed142015, 18 Nov 2015 | Read review
“There's only one Jacuzzi Suite and it apparently gets overbooked.”
184dank, 11 Oct 2015 | Read review
5 of 5
Booking.com
US$ 127* /night
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Expedia.comUS$ 130
Hotels.comUS$ 130
TripAdvisorUS$ 127
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Prices are for 1 room, 2 adults
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