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BEST WESTERN Chicagoland - Countryside

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304 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Metropolis, Illinois
Reviewed 3 days ago NEW

This is an excellent hotel any time we are back in that area will stay there. We enjoyed the breakfast a wide variety of foods. Always hot food, fresh fruit, yogurt, cereal, something for everyone. The bed was very comfortable, room clean & friendly, helpful staff. This is the first hotel that supplied guests with complimentary bottle water.

Review collected in partnership with Best Western
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Helpful?
Thank nan13
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

We truly appreciate you taking the time to share your experience! We hope you'll be back sooner than later to enjoy our genuine hospitality and complimentary amenities!

Mission Viejo, California
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Stayed at this hotel for a couple of days while attending a funeral of a family member. I got to say it was a wonderful place to stay. The location was great being just a quiet Chicago suburb. Tons of shopping and restaurants around which made it very convenient for those forgotten travel items. The hotel seemed to be recently...

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Helpful?
Thank Solstice63
About Hotel's Favourite Review
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for staying at our hotel and sharing your thoughts on TripAdvisor. Our team is proud to hear our clean and quiet accommodations made your stay pleasant during a difficult time. We hope to see you again!

Chicago, Illinois
Reviewed 4 days ago NEW

The stay was very nice. Breakfast was good. Many sections to choose from great that it wad close to interstate and stores. Close to restaurants. Staff was great! The only problem was it was hatd to get hot water . Had to take a cold shower. Didn't report it.

Review collected in partnership with Best Western
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Helpful?
Thank 418mirtam
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank for your review. We're glad your stay was nice and convenient overall! We apologize about the shower and wish we would've had the opportunity to correct it for you. We will use your comments to make sure future stays are perfect!

Milwaukee, United States
Reviewed 3 weeks ago

Generally clean and very nice lobby great area for a group to gather and socialize Breakfast was okay for a free breakfast at a hotel, I've had better but I've had worse or none offered. I would stay here again if I was in the area.

Review collected in partnership with Best Western
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Helpful?
Thank 987colleens
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review. We're happy our clean and large group accommodating hotel suited your needs! We look forward to seeing you again soon!

Michigan
Reviewed 3 weeks ago

We stayed here a few years ago, and decided to return since we were going back to visit Chicago museums. They have updated and redecorated, and have improved from the already great hotel that it was last time. In addition, breakfast selections have improved beyond some of the normal hotel fare. The desk staff was helpful, pleasant, and well trained....

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Helpful?
Thank Dr_Vette
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

We truly value your opinion and are so pleased you were able to enjoy the full remodel on this visit! Our pleasant staff await your next visit to the Chicago area!

Reviewed 3 weeks ago

Stayed here for 3 days when visiting family. Most things were very good - staff, room size and cleanliness, location and bed. The breakfast was ok, decent but nothing special. I would give it 5 stars except for the fact that the heater in room was so noisy I couldn't run it at night as it kept me awake. It...

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Helpful?
Thank Joe H
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for reviewing our hotel. We're happy to hear the staff and room size and cleanliness what exactly what you expected! We apologize about the heater being noisy and have had our maintenance team address it. We hope you'll be back soon!

Las Vegas, Nevada
Reviewed 8 February 2017

excellent service and comfortable rooms we stayed there for a funeral we had to go to in town very convenient location. Staff was very accommodating. we will definitely go back to stay if we go back to Chicago.

Review collected in partnership with Best Western
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Helpful?
Thank Steven B
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for sharing your experience. We're so sorry for your loss. We welcome your return to our excellent service and comfortable rooms when in Chicago.

Coriano, Italy
Reviewed 2 February 2017

Me and my friend stayed in this hotel to visit friends in the area. The rooms are very clean and spacious, the staff very polite. convenient for travel Hotels, obviously out of reach for Chicago downtown.

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Helpful?
Thank StefanoRimini
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review. We're glad our polite staff provided you with clean and convenient accommodations while visiting friends in the area. We hope to see you again soon!

Las Vegas, Nevada
Reviewed 19 January 2017

Poor room conditions, poor service, cleaning staff in the corridor early morning with cell phones ringing every 5 minutes (but never cleaned our room that day). Completely dissapointed in the service, aesthetics and experience.

Review collected in partnership with Best Western
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Helpful?
Thank Laura L H
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Thank you for your review. We apologize we did not exceed your expectations in service and cleanliness. We will address your concerns immediately to ensure a better experience going forward.

Peoria, Illinois
Reviewed 12 January 2017

Good breakfast. Nice atmosphere. Ask for a room away from elevator for quiet. Comfortable bed. Best bet for the dollar on Joliet Road, Countryside. Tony's market nearby is a great place to pick up a few groceries if you stay for a few days and use the microwave and frig.

Review collected in partnership with Best Western
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Helpful?
Thank L8009OZlinda
Jay P, General Manager at BEST WESTERN Chicagoland - Countryside, responded to this review

Dear Valued Guest, Thank you for your detailed review of our hotel. We're glad you enjoyed our breakfast and comfortable beds! We hope to see you at our convenient hotel again very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Chicagoland-Countryside is conveniently located near I-55 and LaGrange-putting you in easy access to all that the Greater Chicago Region has to offer. All rooms include a full hot breakfast each morning and free high speed wireless internet. All rooms feature refrigerators and microwaves! ... more   less 

Additional Information about BEST WESTERN Chicagoland - Countryside

Address: 6251 Joliet Rd, Countryside, IL 60525-3958 (Formerly Hampton Inn Chicago Countryside)
Region: United States > Illinois > Countryside
Price Range: ₹ 6,349 - ₹ 11,716 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Chicagoland - Countryside 3.5*
Number of rooms: 107
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Also Known As:
Best Western Chicagoland - Countryside Hotel Countryside
Best Western Countryside
Countryside Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Chicagoland - Countryside staff and other travellers.
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Green Bay, Wisconsin
over a year ago
2 months ago
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9 months ago

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Questions? Get answers from BEST WESTERN Chicagoland - Countryside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor at the end of the hall is most quiet!”
 of 5 bubbles Solstice63, 23 Feb 2017 | Read review
“All the rooms are good,even those close to the elevators”
 of 5 bubbles Captnslow, 17 Oct 2016 | Read review
“Double room is spacious”
 of 5 bubbles StevenD812, 24 Jul 2016 | Read review
“Elevator in middle and ice machine at back end of hallway.”
 of 5 bubbles 2Far2C4Me, 23 May 2016 | Read review
“very quite a full as it was”
 of 5 bubbles SharonBarr, 20 Dec 2015 | Read review
5 of 5