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Hampton Inn Collinsville

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Hampton Inn Collinsville
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338 Reviews from our TripAdvisor Community

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Showing 337: English reviews
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Crowley, Texas
Reviewed 3 weeks ago

The entry at arrival had an odor, probably cleaning products. But we enjoyed the stay. I had trouble getting a guide to come up on the TV but otherwise amenities were great. Would stay again if we past through here again.

Review collected in partnership with Hampton
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Helpful?
Thank Tom G
Donna K, General Manager at Hampton Inn Collinsville, responded to this review

Thank you for sharing your review with us we appreciate you letting us know that a few items need attention. We were happy that you enjoyed your stay and look forward to seeing you on your next visit to our area. Thank you

Cape Coral, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 13 January 2017

When traveling I always look for a Hampton Inn availability first. Their regular standard of service and product offered is EXCELLENCE. They never disappoint. I really like the option of hot chocolate, tea and coffee available at all hours in the lobby.

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Thank Roger P
About Hotel's Favourite Review
Donna K, General Manager at Hampton Inn Collinsville, responded to this review

We were so happy to hear you enjoyed your stay and look forward to your next visit to our area. Thank you

Kansas City, Missouri
Reviewed 3 weeks ago via mobile

Room was very clean and updated. Very modern. Obvious they are still remodeling parts of hotel. Front still needs work. Very friendly staff. Standard breakfast fare. Indoor pool. Easy to find. Lots of restaurants nearby.

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Helpful?
Thank Midwestbiztraveler
Donna K, General Manager at Hampton Inn Collinsville, responded to this review

We appreciate you taking the time to complete your review and sharing your experience with us. We were pleased to hear you enjoyed your stay and we look forward to seeing you in the future. Thank you

Oklahoma City, Oklahoma
Reviewed 3 January 2017

This hotel was perfectly located for our recent visit to the area. Close to highways and as a Hilton Family Property, comfort was the most important thing. With an Indoor pool and Hot Tub for relaxing after a long holiday drive and a super comfy bed, it was just what we needed. The most impressive part was the Staff. from...

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Helpful?
Thank bogey18
Chicago
Reviewed 1 January 2017 via mobile

Let's face it - this is a chain hotel so from that regards this hotel is pretty much what you would expect. However, it was either recently built or remodeled and it was done nicely. Staff are friendly, it's clean and I'm so happy I don't have to look at green hotel carpet. Very good value and you get breakfast.

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Helpful?
Thank travelbug71Chicago
Donna K, General Manager at Hampton Inn Collinsville, responded to this review

Thank you for the great review and we were please to hear you enjoyed your stay and our newly remodeled hotel. We hope to see you again when you are traveling through the area. Sincerely

columbus, Ohio, United States
Reviewed 29 December 2016

thank you for a pleasant stay with a good breakfast, friendly staff, comfortable beds, and easy internet access. Great place to recharge our energy for the rest of our trip.We can recommend this Hampton without hesitation.

Review collected in partnership with Hampton
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Helpful?
Thank Martha B
Donna K, General Manager at Hampton Inn Collinsville, responded to this review

Thank you for completing your review and sharing your experience with us. We were delighted to hear you enjoyed your stay and happy for the recommendation to others. Sincerely,

Belleville, Illinois
Reviewed 18 December 2016

The word value is often not given proper credence. Usually means cheap. In this instance the price was right (lower than I would have offered to pay due to my experience) I would have paid a good percentage more. Staff was on point and the rooms(just renovated) are very nice, clean, and comfy.

Review collected in partnership with Hampton
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Helpful?
Thank Jose C
Donna K, General Manager at Hampton Inn Collinsville, responded to this review

Thank you for your review and sharing the positive response. We hope to see you when visiting in our area again. Sincerely

Tucson, Arizona
Reviewed 10 December 2016

NIce hotel, noise from the room above since remodel and thin carpeting installed. Sounded like basketball court was being used, or very loud stomping and kids. Room 202 has noisy heating unit outside window. Not good either. Otherwise very good accommodations with good staff. Not much more to say as we were only there overnight.

Review collected in partnership with Hampton
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Helpful?
Thank ethal43
Donna K, General Manager at Hampton Inn Collinsville, responded to this review

Thank you for sharing your review with us on room 202 and the noise. We appreciate all comments as it helps to improve the hotel. We hope to see in the future when coming to our area.

Calumet City, Illinois
Reviewed 16 November 2016

Room nice. Very noisy in the day time due to remodeling. Desk clerk, Leslie was very rude! She was very impatient when i was having trouble with my credit card. She asked me was i sure if I had enough funds on my credit and charged my credit card $8,000 which she later claimed was not her fault. My account...

Review collected in partnership with Hampton
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Helpful?
Thank Jearlean J
Donna K, Guest Relations Manager at Hampton Inn Collinsville, responded to this review

Dear Jearlean J, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no...

Lansdale PA, United States
Reviewed 28 October 2016

No complaints. All the staff was very friendly and accommodating to all my needs. I had a very short stay but this hotel was very clean and the location was great for finding quick eats. I would recommend this hotel

Review collected in partnership with Hampton
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Helpful?
Thank Michele O
Donna K, Guest Relations Manager at Hampton Inn Collinsville, responded to this review

Dear Michele O, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We can't begin...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy your stay at the Hampton Inn Collinsville, located within walking distance to Gateway Convention Center and just a short drive to Fairmount Park Race Track. Watch TV or stay connected with free WiFi in every guest room. Start your day right with Hampton's free hot breakfast including our delicious waffles and if you're in a hurry, grab a free, healthy Hampton On the Run(R) Breakfast Bag, available Monday through Friday. Catch up with work in our free business center, rejuvenate in our free fitness center or take a refreshing dip in our indoor pool. ... more   less 

Additional Information about Hampton Inn Collinsville

Address: 7 Commerce Dr, Collinsville, IL 62234-6112
Region: United States > Illinois > Collinsville
Price Range: ₹ 6,636 - ₹ 10,189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Collinsville 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Hampton Inn Collinsville Hotel Collinsville
Collinsville Hampton Inn
Hotel Style:
#3 Romantic Hotel in Collinsville
#4 Family Hotel in Collinsville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Collinsville staff and other travellers.
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Questions? Get answers from Hampton Inn Collinsville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the higher floors away from the elevator - the ice machine right outside of our door! That was a bit noisy.”
 of 5 bubbles VickiA156, 6 Sep 2016 | Read review
“Be aware of storage issues...especially families.”
 of 5 bubbles krisb444, 30 May 2016 | Read review
“Stay somewhere else.”
 of 5 bubbles weffley, 6 Apr 2016 | Read review
“Rooms on the north side should be quieter.”
 of 5 bubbles RG-Texas, 31 Aug 2015 | Read review
“Avoid 1st floor”
 of 5 bubbles 172joef, 20 Aug 2015 | Read review
5 of 5