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Doubletree Collinsville/St. Louis

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Traveller (84)
Room & Suite (66)
Dining (12)
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Overview
  • Excellent49%
  • Very good29%
  • Average12%
  • Poor7%
  • Terrible3%
Travellers talk about
“cookies”(114 reviews)
“double tree”(46 reviews)
“front desk”(112 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Doubletree Collinsville/St. Louis
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree Collinsville/St. Louis
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (1,045)
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Traveller rating
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499
306
125
74
36
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All reviewscookiesdouble treefront deskfire pitgreat hotelup to datest louisupon checkfitness centerbed was comfortablegateway centerair conditioneromeletporterelevatorconferencecoupon
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21 - 25 of 1,040 reviews
Reviewed 30 April 2018 via mobile

I would recommend this hotel to anyone visiting the Cahokia Mounds. The only drawback is the restaurant and bar are way too expensive for families. Fortunately there are a ton of restaurants close by, with a couple in walking distance. We went out for dinner...More

Thank Mike B
Response from alogue1, Reservations Manager at Doubletree Collinsville/St. LouisResponded 2 May 2018

Thank you Mike for sharing your review! We're glad to know you had an overall pleasant stay and have shared your feedback with our team. We hope to welcome your family again soon! - Ana Logue, Reservations Manager

Reviewed 23 April 2018

Great hotel for families. Location allows ease into St Louis or other Illinois cities. Spacious hotel with a very helpful and polite staff.. Breakfast is the best. Kid and pet friendly hotel. Kids love the pool.

Review collected in partnership with DoubleTree by Hilton
Thank MWTexas2018
Response from alogue1, Reservations Manager at Doubletree Collinsville/St. LouisResponded 26 April 2018

Thank you MWTexas2018 for sharing your stay! We're so glad you were able to take advantage of our convenient location while visiting the St. Louis area! We hope to welcome your family again soon! - Reservations Manager

Reviewed 16 April 2018

The heat did not work. Someone was sent to fix. Still did not work froze all night. Sent some one the second night still did not work. Had to change rooms. Second time I had problems at this hotel. Very unhappy with the whole thing....More

Review collected in partnership with DoubleTree by Hilton
Thank 119vickiek
Response from alogue1, Reservations Manager at Doubletree Collinsville/St. LouisResponded 17 April 2018

Thank you for your feedback 119vickiek. We're disappointed to know your guestroom was not to our standards and apologize as we know the details matter when it comes to a comfortable stay. If there is anything we can do to Make It Right for your...More

Reviewed 16 April 2018

The hotel is clean, the staff is accommodating and helpful and the location is perfect for attending the annual CKC event. Any issues I had were quickly resolved by the staff. I plan on staying there again in 2019.

Review collected in partnership with DoubleTree by Hilton
Thank lynnlaughlin1959
Response from alogue1, Reservations Manager at Doubletree Collinsville/St. LouisResponded 16 April 2018

Thank you lynnlaughlin1959 for sharing your stay! We're so pleased you found our staff accommodating and our location convenient to the CKC event! We look forward to welcoming you again next year! - Ana Logue, Reservation Manager

Reviewed 8 April 2018 via mobile

The staff was great, but the hotel rooms could use a face lift. The bathrooms were so so small, and there are hardly any plugins in the room. The rooms need some updates as you can tell they have been used a lot! Overall not...More

Thank DNE7611
Response from alogue1, Reservations Manager at Doubletree Collinsville/St. LouisResponded 11 April 2018

Thank you DNE7611 for sharing your stay. We appreciate you recognizing our staff and your feedback on our guestrooms. We strive to provide a comfortable stay for our guests and have shared your stay with our team. We hope you'll give us another opportunity to...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 111 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Collinsville
#2 Romantic Hotel in Collinsville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 111 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Collinsville
#2 Romantic Hotel in Collinsville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (66)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Rachel S
3 December 2017|
AnswerShow all 8 answers
Response from Michael G | Property representative |
Hello Rachel S. Yes it is an indoor pool.
0
Votes
Lauren K
20 August 2017|
AnswerShow all 4 answers
Response from Michael G | Property representative |
Hello Lauren K, Sorry for delay in answering this. Our rooms do not have refrigerators in them. We do have a number of them that can be requested and put in the room for a fee of $10 per night. I hope this helps and if there... More
0
Votes
whobyo0
18 July 2017|
AnswerShow all 3 answers
Response from Michael G | Property representative |
Hello, we do actually have 2 Hilton Honors floors. Our 4th and 5th floors are the Hilton Honors floors.
3
Votes
Room Tips
"Ask for room you would like."
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"The first floor definitely is not quiet"
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"Recommend this hotel!"
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"Traveling with cats? Don't release. There is an area under the bathroom sink that your kitties can access..."
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