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Doubletree Collinsville/St. Louis

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Traveller (84)
Room & Suite (56)
Dining (12)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor7%
  • Terrible2%
Travellers talk about
“cookies”(114 reviews)
“double tree”(45 reviews)
“front desk”(113 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Doubletree Collinsville/St. Louis
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree Collinsville/St. Louis
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,025)
There are newer reviews for Doubletree Collinsville/St. Louis
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Traveller rating
494
302
120
74
30
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494
302
120
74
30
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All reviewscookiesdouble treefront deskfire pitgreat hotelup to datest louisupon checkbed was comfortablefitness centergateway centeromeletporterelevatorconferencecouponhonors
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141 - 145 of 1,020 reviews
Reviewed 6 April 2017

The Lobby and common areas are spacious, comfortable, classy and very well kept. It is hard to find majestic properties like this today. The workout room is great, the pool is large and with wonderful deck areas . The Bar is terrific and the steakhouse...More

Thank newark1974
Response from Stacy H, General Manager at Doubletree Collinsville/St. LouisResponded 10 April 2017

Thank you for taking the time to review you recent stay. We appreciate the feedback and will definitely follow up on the issues you encountered. We apologize that we were unable to provide a perfect stay and look forward to an opportunity to make it...More

Reviewed 5 April 2017

This hotel is Very clean and the staff was very friendly and helpful. The pool was warm and clean as well. There is also a few good places to eat near by. Our family enjoys the warm cookies when you check in. will stay here...More

Review collected in partnership with DoubleTree by Hilton
Thank 351danettec
Management response:Responded 6 April 2017

Thank you for sharing your experience 351danettec! We look forward to welcoming you again with our warm chocolate chip cookies! Ana Logue Reservations Manager

Reviewed 2 April 2017

I was in the area for a work conference at the Gateway Center and the Doubletree was the hotel that the provider had rooms blocked off for. I was happy to say I got a better rate than what they were offering so I went...More

Thank Becky870
Management response:Responded 7 April 2017

Hi Becky870! Thank you for sharing your experience! You’re right, our Hilton Honors App allows members to seamlessly choose their room, check in and receive their key with just a few clicks! We’re glad you were able to enjoy Porter’s throughout your stay and hope...More

Reviewed 30 March 2017

Musty smelling rooms multiple people in our group had same issue . Customer service was okay not the best . Nothing to make me want to leave but probably won't stay again for the price I can stay somewhere else .More

Review collected in partnership with DoubleTree by Hilton
Thank 100valerym
Response from Stacy H, General Manager at Doubletree Collinsville/St. LouisResponded 31 March 2017

Thank you for taking the time to review your recent stay. I apologize that we fell short of your expectations and were unable to Make it Right when you reported the issues you encountered during your stay. I will make sure that I review your...More

Reviewed 26 March 2017

I would stay here again. It is the best hotel I've found anywhere around Scott Airforce Base. Lobby awesomely beautiful; room just what I needed. Not as close to the AFB as I really prefer but it is far superior to the HGI near the...More

Review collected in partnership with DoubleTree by Hilton
Thank 210raeg
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 105 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Collinsville
#2 Family Hotel in Collinsville
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 105 - US$ 210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Collinsville
#2 Family Hotel in Collinsville
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (84)
Room & Suite (56)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Rachel S
3 December 2017|
AnswerShow all 8 answers
Response from Michael G | Property representative |
Hello Rachel S. Yes it is an indoor pool.
0
Votes
Lauren K
20 August 2017|
AnswerShow all 4 answers
Response from Michael G | Property representative |
Hello Lauren K, Sorry for delay in answering this. Our rooms do not have refrigerators in them. We do have a number of them that can be requested and put in the room for a fee of $10 per night. I hope this helps and if there... More
0
Votes
whobyo0
18 July 2017|
AnswerShow all 3 answers
Response from Michael G | Property representative |
Hello, we do actually have 2 Hilton Honors floors. Our 4th and 5th floors are the Hilton Honors floors.
2
Votes
Room Tips
"Ask for room you would like."
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"The first floor definitely is not quiet"
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"Recommend this hotel!"
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"Traveling with cats? Don't release. There is an area under the bathroom sink that your kitties can access..."
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