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Doubletree Collinsville/St. Louis

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Doubletree Collinsville\/St. Louis
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845 Reviews from our TripAdvisor Community

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Showing 843: English reviews
Morganfield, Kentucky
Reviewed 3 days ago NEW

They are simply put AMAZING!!! I can not brag on them enough. I stay at this hotel every time I am in town. They treat me like family from the moment I walk into the store until the moment I leave. The best.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 172ericae
Saint Charles, Missouri
Reviewed 5 days ago NEW

I stayed here due to the expected inclement weather and received the same stellar service you come to expect from the Doubletree. The service was excellent. I ordered room service from porter's restaurant. I had their signature steak. It was delicious and cooked perfectly. Fast, friendly, professional, and efficient service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Al_n_Suzy_13
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

Thank you for taking the time to share your recent stay with Tripadvisor. We appreciate your kind words about our team and glad you enjoyed your steak from Porter's. Thank you again and hope when you are in the area that DoubleTree will be your home away from home.

St. Louis, United States
Reviewed 1 week ago

great value and service for your dollar. This was our second family party at this hotel and the staff did an excellent job both times. they help us decorate and take down. The bar and food service was excellent. it was great to walk out of the party and up to our room and not worry about anything til morning.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank P2358UIsusana
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

Thank you for your great review! We are delighted that you and your family had a memorable time while staying with us. We look forward to a hopeful return trip to the DoubleTree for your next event.

Reviewed 1 week ago via mobile

I am hard on the Hilton family of hotels because I am a Diamond member. So I hold them to higher standards than most. On this stay things were not just as expected they exceeded my expectations in all areas. Even the digital room key was a joy to use. The room was very clean modern and well maintained. The...

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Helpful?
Thank Rob C
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

First of all thank you for your loyalty to Hilton properties and being a Diamond member. We truly appreciate your kind feedback and are delighted that we were able to exceed your expectations during your trip to Collinsville. We hope that when you are in the area again that you will make DoubleTree your home away from home.

Yorkville, Illinois
Reviewed 2 weeks ago

We were very impressed with the hotel overall - Pool was fantastic! Very large, very clean, and not too much chlorine smell - my kids eyes were not red after a few minutes in like the typical hotel pool. Very nice towels!!! Rooms were nice, and hotel was close to everything!! Staff was courteous and helpful - cookies were delicious!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank amber_nichols
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

Thank you for taking the time to share your recent stay with Tripadvisor. We are so happy that you enjoyed the amenities that the DoubleTree has to offer our guests. We hope that when you are in the St. Louis area in the future that DoubleTree will be your place of choice.

Chicago, Illinois
Reviewed 2 weeks ago

Overall the hotel was very nice. The rooms were clean, water was hot. The kids enjoyed the pool and the hotel was very convenient to the interstate. The only downside was that the elevator was extremely slow in the wing we were staying in. Overall not a huge deal and I would still stay here in the future if the...

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Helpful?
Thank daking2017
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

Thank you for taking the time to review your recent stay. We are glad that overall we met your needs during your stay. I appreciate your feedback regarding our elevator and will have our engineers address.

Lincoln, Illinois
Reviewed 3 weeks ago

We were at a basketball tournament. The hotel was very accommodating, helpful and pleasant. Staff always asked if we needed help or assistance. Clean. Great breakfast. Beautiful lobby and board rooms.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jenniferhT7068OP
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

Thank you for your review and glad you enjoyed your stay. Hopefully you had a successful basketball tournament as well. We look forward to hosting you again in the future.

Reviewed 3 weeks ago

Like staying at my favorite Aunts house. Warm cookies on check in, sincere friendly staff. Welcomed our dog as much as us, without extra fee. Easy on easy off interstate. Safe area, had very restful sleep after 10 hours on the road.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank MKtravele
Stacy H, General Manager at Doubletree Collinsville/St. Louis, responded to this review

We are delighted that you and your dog enjoyed your recent stay with us at the Doubletree. We appreciate your kind words about our team and hotel.

Collinsville, Illinois
Reviewed 3 weeks ago

The hotel was a little older but pretty clean for the age. Beds and bathrooms were clean but the bathroom didn't have a vent. Very steamy and moisture issues due to it. Overall nice place to stay but have stayed in better quality hotels for cheaper.

Review collected in partnership with DoubleTree by Hilton
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Thank Josiah E
Milwaukee, Wisconsin
Reviewed 3 weeks ago via mobile

We stayed one night on our way North. Extremely friendly staff and efficient front desk. Rooms are fine and a bit older, but everything was current and bathroom was ample size for our family of four. We didn't use the pool, but it looked nice.

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Helpful?
Thank earl c

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival. ... more   less 

Additional Information about Doubletree Collinsville/St. Louis

Address: 1000 Eastport Plaza Drive, Collinsville, IL 62234 (Formerly Holiday Inn)
Region: United States > Illinois > Collinsville
Price Range: ₹ 6,684 - ₹ 9,413 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree Collinsville/St. Louis 3*
Number of rooms: 229
Reservation Options:
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Also Known As:
Doubletree Collinsville/St. Louis Hotel Collinsville
Collinsville Holiday Inn
Holiday Inn Collinsville
Hotel Style:
#2 Romantic Hotel in Collinsville
#2 Family Hotel in Collinsville
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Collinsville/St. Louis staff and other travellers.
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Questions? Get answers from Doubletree Collinsville/St. Louis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Inside access always makes me feel safer. Has elevators.”
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