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Hilton Chicago/Magnificent Mile Suites

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#58 of 185 Hotels in Chicago
Certificate of Excellence
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Hilton Chicago\/Magnificent Mile Suites
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1,684 Reviews from our TripAdvisor Community

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Showing 1,598: English reviews
Reviewed yesterday NEWvia mobile

Hotel was excellent. Good-sized immaculate suite. Bed was very comfortable and linens were crisp and clean. All staff (front desk, housekeeping, room service) was attentive, friendly and helpful. Location was great.

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Helpful?
Thank Ann V
Pharr
Reviewed yesterday NEW

This is the second time we stay in this hotel. It is very convenient to everything around the Magnificent Mile. Staff was excellent, but again, they have always been. I wouldn't expect anything less from fa Hilton.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jorge V
Columbus, Ohio, United States
Reviewed yesterday NEW

Poor Hotel, would not come back again. The room was dirty, amenities were of very poor quality. The hotel was not deluxe, actually just standard. the construction noise was annoying, windows would pop open, toilet paper was extremely poor quality, mold on the shower tiles.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lorynl2017
Chicago, Illinois
Reviewed 3 days ago NEW

This is a very nice property, with great views on the high floors and spacious rooms, in an excellent location. Super convenient for Water Tower and Michigan Avenue shopping, but tucked away so it's not so noisy. Very friendly front desk staff and smooth check-in, even though it was a bit crowded. Hilton Honors breakfast was well stocked, everything was...

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Helpful?
Thank mlee1015
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear mlee1015, Thanks so much for your comments. It sounds like you had a great time here in Chicago. Reading the experiences of our guests is something that we enjoy doing and yours are no exception. Thanks for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower, the American Girl,...

Miami Beach, Florida
Reviewed 6 days ago NEW

Great hotel and friendly staff. Not the closest location to all the Chicago tourist attractions, but very comfortable and spacious! It is however very close to the best shopping locations in Magnificent Mile.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kevinjclear
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear kevinjclear, Thank you so much for taking time from your busy schedule to share your experience. It is both valued and appreciated. Thank you for recommending our location. There is no doubt that being steps away from the Magnificent Mile, the John Hancock Tower, the American Girl, and the restaurants on Rush Street makes it easy to enjoy our...

Reviewed 1 week ago

If you are traveling with the intentions of using internet in your room, I would make sure you have a room with proper internet. We were using premium internet and the connection was terrible. For example, pages like cnn.com would take over 5 min to load. Apparently, our room was too far from a router. The solution was to switch...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nicole D
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Nicole D, Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We want you to know that the comments we receive from our guests are taken...

Deer Park, United States
Reviewed 1 week ago

I have already left a review but if you want another one here you go... The overall stay was fabulous however my only complaint was with the internet. It was "poor" at best. Unreliable and needs to be fixed!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Daniel B
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Daniel B, Thank you very much for staying with us and taking the time to share your comments about your stay. The feedback we receive from our guests is both valued and appreciated. I have noted your comments about the internet and we are following up with AT&T our service provider to ensure that the system is working properly...

Columbus, Ohio
Reviewed 1 week ago

The bathroom had a chilling breeze, that made it impossible for a shower. The internet was useless, no warm cookies at the desk, no fruit infused water, breakfast closed earlier than most. I just expected more for a 250$ room on the executive level.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank HiltonHonorsAdam
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear HiltonHonorsAdam, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize for the issues you encountered with the Wi-Fi. On the breakfast comments, we offer breakfast from 6:30 a.m. until 10:00 a.m. during the week and until 10:30 a.m. on...

Philadelphia, Pennsylvania
Reviewed 1 week ago

Got a good price on a hotel room just off of Michigan Avenue near the Hancock Building and Water Tower Place. The room was a little smaller than expected, but comfortable, modern and well appointed. A highlight was having access to the club level, where the breakfasts were excellent and the staff was friendly. Avoided the first-floor restaurant at first,...

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Helpful?
Thank Anemoney
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Anemoney, Thank you very much for taking the time to share your comments about your stay with us . We are delighted to know that you enjoyed your stay and thank you for pointing out our great location. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to...

Reviewed 1 week ago via mobile

Was in town for 10 straight days so I think I got a good feel of the hotel. The restaurant/bar the landing was very good and reasonable priced but it's closing very soon for a remodel and rebranding. Nothing posted about it just word of mouth from the staff at the bar. Seems to be a trend. Rooms are very...

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Helpful?
Thank Justin N
PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites, responded to this review

Dear Justin, Thank you very much for staying with us and thank you for taking the time to tell us about your experience at the hotel. I am glad that you enjoyed your stay with us and noted your comments about the restaurant and the pool. We will follow-up with hour teams to ensure that we communicate better with our...

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Completely renovated in May 2016, Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer. ... more   less 

Additional Information about Hilton Chicago/Magnificent Mile Suites

Address: 198 E Delaware Pl, Chicago, IL 60611-1816
Region: United States > Illinois > Chicago > Streeterville
Price Range: ₹ 7,509 - ₹ 24,575 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Magnificent Mile Suites 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton
Hotel Style:
#54 Family Hotel in Chicago
#60 Business Hotel in Chicago
#63 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Chicago/Magnificent Mile Suites staff and other travellers.
33 questions
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Questions? Get answers from Hilton Chicago/Magnificent Mile Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lake view is nice if you are on the top floors.”
 of 5 bubbles piergiorgiom399, 19 Dec 2016 | Read review
“King Suite w/ Lake Views”
  • Sink/Bar
  • Urban View 2
  • Urban view
 of 5 bubbles wilkinsk2013, 25 Nov 2016 | Read review
“Ask for a high floor facing east for a better view.”
 of 5 bubbles marycathyjoneslmp, 22 Nov 2016 | Read review
“far from elevator”
 of 5 bubbles W5583QPcatherinec, 9 Nov 2016 | Read review
“higher floors on the HHonors level”
 of 5 bubbles antonyang, 2 Nov 2016 | Read review
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