Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Nestled in the heart of the city, The Allegro Royal Sonesta Hotel Chicago Loop garners high marks for its central location, making it a prime spot for those looking to explore the local attractions and amenities. The hotel's Art Deco elegance and historical charm captivate guests, offering a unique atmosphere that stands out from more modern establishments.
While the rooms are celebrated for their cleanliness and stylish decor, a few guests note they can be on the smaller, slightly dated side. Overall, the attentive service and convenient amenities contribute to the hotel's reputation for providing good value, even though some have mentioned additional fees.
Location
Central
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Professional
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
This will become my go-to hotel for work trips to Chicago. It is in a great location in the Loop, has very welcoming staff, and nice little rooms. Yes the rooms are a little small but they have everything you need.. The hotel has a great fitness center, a beautiful lobby, and a morning coffee bar. I highly recommend!
Read more
Date of stay: June 2023Trip type: Travelled on business
Room Tip:Â You can walk up the stairs to the lobby, you don't have to wait for the elevator to check in if...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Smith, Guest Services / Front Office at The Allegro Royal Sonesta Hotel Chicago Loop
Responded 30 Jun 2023
Thank you for your kind words. We are happy to be your home away from home for your future visits to Chicago. We look forward to seeing you again very soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In the Loop, close to Clarke and Lake El, this hotel is central. Theatres nearby, a short walk to the art Institute and north towards the Magnificent Mile. I chose it for the convenience of the Ogilvie Transport Centre and the blue line for getting ot the airport at the end of the stay and of course being in the centre of Chicago. It has a good spacious lobby, where free hot drinks are served in the morning and Prosecco or mulled cider fo an hour early evening, sufficient (and beautiful art deco lifts) and reasonably sized rooms. There were some inconveniences: the room with two people, suitcases and warm weather clothing quickly became a little cramped. Very little hanging space and not enough room for suitcases meant we had to work round each other. There were not coffee making facilities which was not compensated by the free hot drinks in the morning. Why not use the acres of space in the room where the ice makers are to accommodate floor level basic coffee and tea making? there is lot of room given over to selling snacks and drinks in the room instead of providing some basic comforts that are everyday items in the rest of the world and becoming very common in the US. Reception services were good, the room cleaning excellent and the overall style was pleasant. Furniture a bit bulky for the size of the room - why not put the mirror on the wall and give us more space to move around the room? Would I stay here again - if the price is right and it was not a long stay. This is more geared ot the one night stay than the long weekend but still pretty good overall.
Read more
Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sveta R, Guest Relations Manager at The Allegro Royal Sonesta Hotel Chicago Loop
Responded 6 Jan 2020
Thanks for staying with us and for taking the time to provide the nice feedback about our beautiful lobby, fun prosecco hour, and convenient location! Our building has some unique sizing and layouts, due to it being from the 1920's, but we have many options available! We also offer coffee makers and tea kettles upon request. Please feel free to reach out directly for any future bookings and I will be sure to provide you with a great room that is based on your preferences! Svetlana Raskin Guest Experience Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Our room was on the small side with furnishings that are either weird or artsy depending on your point of view. In addition to the very comfortable bed our room had a credenza containing the refrigerator/minibar and safe, a desk and a couple of small pouffes for seating. A small table and comfy chair would have been a nice touch but there wasn't space.
As others have noted, the walls are rather thin, so keep it down!
Like the bedroom, the bathroom was also compact. Disappointingly in this day and age, it still had a tub rather than a walk-in shower. Everything was clean and worked, so no complaints there. I was a little surprised by the lack of USB outlets. I also didn't care for the main room light which was as charmless as an old fluorescent tube.
Kimptons pride themselves on a friendly vibe, and the Allegro didn't disappoint. Here the wine hour that sister hotels have is replaced by a prosecco hour. And for those who may not want prosecco there was a mulled cider alternative.
Location is a big feature of this hotel. It's right in the theater district, about three blocks south of the river and five or six west of Michigan Ave. (I'll confess I didn't actually count.) There are restaurants all around, and especially just across the river in the River North neighborhood.
Overall, we enjoyed our stay but I don't think the Allegro is quite as good as the nearby Kimptons. That's mostly down to the small room and thin walls although the furnishings and equipment were just a little sub-par too. Would I stay here again? Maybe.
Read more
Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 937svetar, Guest Relations Manager at The Allegro Royal Sonesta Hotel Chicago Loop
Responded 6 Mar 2020
Nigel, Thanks for staying with us and for taking the time to provide the kind feedback about our amazing staff! We are thrilled you enjoyed the social hour, location, and comfy bed! Please do not hesitate to reach out for any future bookings and we will be sure to provide you with a great room that is based on your preferences! Svetlana Raskin Guest Experience Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My sister & I just spent a weekend in Chicago, we stayed at the Allegro! The location is seriously great, you can walk to a lot of things or take a cab/uber & it won’t cost you much! The hotel is clean & very stylish. We had zero complaints about our room or the hotel at all. The parking at the hotel is pretty expensive so we ended up just parking my car in the garage across the street (way cheaper) & it turned out perfect. Our next visit we are booking here again!
The staff is great & very friendly. Starbucks is also right next door. Book this place if you’re considering it, you won’t regret it!
Read more
Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben H, Other at The Allegro Royal Sonesta Hotel Chicago Loop
Responded 1 Apr 2021
Hi Lindalouuu, Thank you for your feedback in regards to your stay with us! We are pleased that you and your sister had a Wonderful Stay with us and that all of our staff went above and beyond! We will be sure to share this review with our entire team, and we hope to see you again in the future!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have such positive memories of the Hotel Allegro and remember I used to visit here numerous times with my cat when I had moved away from Chicago. I just completed a fun "staycation" getaway as a treat this Saturday. The minute I walked in Chuck the valet and doorman greeted me warmly and he actually recognized me from years ago. The Allegro has been part of the Kimpton boutique brand for many years and it has gone through major architectural changes throughout the years becoming an incredible art deco showpiece in the city of Chicago. I remember visiting this particular hotel and enjoying the Christmas 🎄 market in the Daley center just blocks away. Before the pandemic hit there was a fun hot chocolate hour in the morning and early afternoon and it was always so much fun to gather in their gorgeous marble lobby for light snacks and hot chocolates. Part of the fun was having the opportunity to meet the other guests at the hotel and enjoying the social aspects of staying here. When I checked in yesterday Ben immediately recognized that I had been a long-term member of Kimpton and he presented me with light snacks and a bottle water. I was also upgraded from a standard room to a stunning two room suite with a cozy and elegant living room and an elegant bedroom with a king sized bed and one person jacuzzi tub. It was so nice to recognize familiar faces and even Shikar was here this morning greeting people at the door before I checked out. The Allegro also has two person jacuzzi suites so I highly recommend anyone take advantage of these upgraded rooms and lavish themselves as a decadent self treat. Everything here during my stay was pristine and well organized. I even had the opportunity to chat with the director of housekeeping (Michael) who helped me out with my welcome amenity points. There is also a friendly Starbucks right next door so you can grab a latte during your stay. I wish the Allegro good karma and continued success and I definitely look forward to returning here soon! I decided to share some photos 📷 of my room here in this review so you can get an idea of how welcoming and spacious the suites are. I do bring some blankets and scarves from my home just to add a bit of color; but if you study these photos you can see how large the living room is. I also loved how firm the mattress was and I absolutely appreciated the two extra pillows the hotel provided me in the closet. The Allegro is a charmer. If you love and appreciate architectural landmarks you will definitely love the vibes here.
Read more
Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ben H, Other at The Allegro Royal Sonesta Hotel Chicago Loop
Responded 16 Dec 2020
HI Butterflyshadows, I want to thank you for your wonderful review of our property and especially the level of service that we provide. In these times, we appreciate your business and I will be sure to share with all of the team members that you mentioned in your review. We do hope that you do stay with us again, on your next "Staycation" in Chicago. Kind regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed in this hotel for 4 nights. I save only the staff. Hetal Jain was excellent. She was very friendly and kind. She went extra mile to help answering my questions/needs and she also showed me some rooms to help me pick a room that was not too noise as I'm a very light sleeper and some rooms are facing to the the loop railway.
The hotel is very old, rooms didn't have a nice smell. They don't provide housekeeping - only after 3 nights. The shower gel in my bathroom was almost empty when I checked in and they didn't fill out even if requested. They don't provide basic stuff like shower caps, kettle or coffee/tea in the room.
They also have hidden fees $28 per day called destination fees that includes wifi and 2 bottles of water in the room. Things that in most of hotels are complimentary.
Read more
Date of stay: November 2022
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A huge THANK YOU to Monica at the front desk. She was professional, positive, helpful and pleasant. I don't recall the names of other fantastic front desk staff, nor do I recall the name of one front desk staff who was negative and unhelpful.
There are many things to like about the hotel. Excellent location, comfortable bed, lobby decor and bar. The room was on the small side, but that's to be expected in an older, large city hotel. One night the neighbors were very noisy until 1 am. The walls are thin. But we stayed for 4 nights and all other nights were quiet. For these reasons I would consider returning
One huge negative that will definitely keep me from recommending until the policy is changed is the $28/night mandatory fee. The hotel is clear about the fee. It covers things that should be included such as 2 bottles of water PER STAY, not night, wifi, fitness center, coffee and tea in lobby. Since it's a mandatory fee, why not add it to the room cost? I can't opt out of I don't drink the coffee, tea, water, use my own data or skip the fitness center. Since it's a per day fee, why can't I get the bottled water per day? Housekeeping is only one per 3-nights, unless you request it. These Covid rules are no longer necessary and only adding to the hotels profits and not the guests' needs and must stop. Just charge me one price, give me housekeeping and charge me extra for any amenities I do choose to use. The price and fee model of this hotel is a reason I won't return
Read more
Date of stay: July 2023Trip type: Travelled as a couple
Room Tip:Â Request daily housekeeping in advance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jason Smith, Guest Services / Front Office at The Allegro Royal Sonesta Hotel Chicago Loop
Responded 19 Jul 2023
Good afternoon. Thank you for taking the time to leave a review. While I'm glad that you enjoyed our front office team, I would like to apologize that your visit was anything less than pleasant. I've shared your experience with the proper department heads so that we may improve our services and standards. If you would like to share more about your stay, please feel free to reach out to me directly. jason.smith1@sonesta.com
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We hosted about 25 rooms for our NYE wedding this past week and working with the whole Allegro team was SO easy. Zero complaints. Leading up to the event they were always accommodating, helpful, and responsive. We needed a few things while we were staying there at the last minute and everyone was so easy to work with and helped make our experience great. The amenities are amazing, the area is great, and that lobby cannot be beat. It's always clean, comfortable, and affordable. My absolute favorite. Who doesn't love a free prosecco happy hour!?
Read more
Date of stay: December 2019
Rooms
Cleanliness
Service
Room Tip:Â ask for a larger room, they are sooo nice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sveta R, Guest Relations Manager at The Allegro Royal Sonesta Hotel Chicago Loop
Responded 8 Jan 2020
Lauren, Congrats on your recent wedding! We are truly happy to hear that you and your guests enjoyed the wedding and the service you received was great! Thank you for the kind words about our charming lobby and fun happy hour! We look forward to welcoming you back for many more special occasions! Svetlana Raskin Guest Experience Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I travel regularly to Chicago because we have season tickets for evening performances at Lyric Opera each year. We have tried many area hotels over the years, many of which we like. However, the best- located hotel in our opinion is the Sonesta Allegro Hotel. It is just under four blocks between the Civic Opera House and the Allegro entrance, and the walking route is safe and well-maintained. Often other opera fans are walking the same route, which makes it even more safe and even convivial! We never need a cab when we stay at the Allegro regardless of the time of day of the performance. This would be so for many attending plays at Chicago’s main theaters also— the distances are short, safe, and well-maintained between the theaters and the Allegro. Since the end of the pandemic, we have appreciated the cleanliness and good maintenance of this lovely historic building and the kindness and efficiency of the front desk staff. They make us feel welcome and they are without exception helpful in response to special requests or with information we may need. Hetal and her colleagues at the front desk always make sure our room is ready when we arrive even though we are a bit early into town, due to public transportation schedules.
Finally we wanted to make sure that readers know the 312 Restaurant (Italian), in the same building as Allegro, is once again open after a long closure during and after the pandemic. It is under separate management from the Allegro, but there is a discount available from Allegro for hotel guests using 312. Dinner is available early enough for theater or opera patrons who are hotel guests to eat prior to evening performances. One can enter Restaurant 312 from the Allegro without going outdoors. Allegro’ s front desk can explain the discount; current menus are available at the front desk of Allegro.
For all these reasons, we recommend Sonesta Hotel Allegro highly and without reservation.
Read more
Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for a night to catch a show at the theater next door. Cozy and fun rooms had a great 1920s vibe going on with ultra comfy beds and the old wooden window frames on the other side of the modern glass. Had great staff, fast checkin/out, can’t wait to go back!
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sveta R, Guest Relations Manager at The Allegro Royal Sonesta Hotel Chicago Loop
Responded 3 Jan 2020
Jason, Thanks for staying with us for your theater night out! We are thrilled you enjoyed our rooms and amazing staff and look forward to welcoming you back soon! Have a nice weekend! Svetlana Raskin Guest Experience Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Chicago area.
PRICE RANGE
₹12,701 - ₹18,749 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel allegro chicago kimpton
FORMERLY KNOWN AS
Kimpton Hotel Allegro
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
250
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
