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Holiday Inn Chicago Downtown

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#110 of 187 Hotels in Chicago
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Holiday Inn Chicago Downtown
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650 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Chicago Downtown
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Showing 605: English reviews
Philadelphia, Pennsylvania
Reviewed 4 December 2014

We arrived at this hotel around noon, and we're told we would have early check-in because my husband is a member of the holiday inn priority club. The room was not going to be ready until 3 now, so we left our luggage and went for a walk around the city. The only positive about this hotel was the location,...

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Helpful?
3Thank CRogenmuser
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear CRogenmuser, It saddens me to hear of your dissatisfaction with your recent stay at our property. The feedback you shared is not what should have been delivered; as our goal is to exceed expectations throughout all facets of your stay. If at all possible, I would love to speak with you offline to learn more about your experience. Please...

Reviewed 22 November 2014

I live in Chicago not far away from the Holiday Inn downtown... I had the good fortune to stay there because I had just returned from a long trip away to find out that my roof had fallen in on my building... So I ended up staying at the Holiday Inn off and on for about three weeks. I have...

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1Thank Dessakirk
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Dessakirk, Thank you for sharing this amazing review about your experience at the Holiday Inn & Suites Chicago Downtown. The feedback you shared regarding Taiyon has been conveyed to her and our entire team. She truly loves our guests and it shows. Also, it's nice to hear that you were able to walk to Whole Foods, TJ Maxx, Nordstrom...

Madison, Wisconsin
Reviewed 20 November 2014

This was Groupon good luck. All we wanted was a place at a decent price close to Union Station and the Civic Opera House. We got much more--personable and most helpful front desk folk, both at check-in and check-out; a clean, comfortable, quiet room (and, so welcome in the bitter Chicago weather, a warm one); a restaurant with both good...

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Helpful?
1Thank Mary J
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Mary J, Thank you for sharing your experience about your recent stay at the Holiday Inn & Suites Chicago Downtown. I am delighted to hear of your satisfaction with our front office staff, restaurant staff, the efforts our housekeeping department made in preparing your room and being in a location close to your needs. Thank you once again for...

Hastings, Minnesota, United States
Reviewed 17 November 2014

I stayed here for a week for work. I had a great experience, the room was very nice, it was about a 10 minute walk to Union Station or to Willis Tower. Pretty quiet area even though its only 2 blocks from everything. The food in the restaurant was excellent. The staff there are seriously good at their job, so...

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Helpful?
1Thank Tracie C
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Tracie C, Thank you for staying with us and for leaving great comments about your stay. I will be sure to let our staff at Sunny's Restaurant know that they provided good food and great service. I am very pleased to know you enjoyed your room despite not having a refrigerator. But I will inform you of some good...

Milwaukee
Reviewed 11 November 2014

We stayed for one night for a concert at the Cadillac Palace and from the start, the staff was amazing. Very helpful and friendly! The room was very nice and clean. The only thing I would say about the room was the mattress was a little too hard, maybe upgrade to a pillow mattress. The staff in the restaurants were...

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Helpful?
1Thank Sheryl S
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Sheryl S, Thank you so much for your great comments. We are very pleased to know you enjoyed your stay. It is very rewarding to the entire team to know their efforts have been recognized and are appreciated. I will share your feedback personally with each department. Most importantly, please accept our sincere apologies regarding the mattress comfort. The...

Minneapolis, Minnesota
Reviewed 6 November 2014

We chose a hotel off the web, very close to Union Station since we were traveling on Amtrak, & we were very pleased with our choice. The rooms were nice & the mattresses were excellent but what stood out was the staff. They were all very friendly & working hard to make sure that customers had a good experience. When...

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Helpful?
1Thank Rowena H
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Rowena H, Thank you for your kind words about you experience. It is our complete honor to be of service to you as our goal is to exceed our guests’ expectations 100% at all times. I am happy to hear that our manager offered the umbrella to you on a rainy day but most impressed that the service our...

Gold Coast
Reviewed 5 November 2014

I am from Australia (Ex pat Kiwi) and Just attended the NZ All Blacks v USA Eagles rugby match played in Chicago, it is the first time I have stayed in Chicago and the choice I made of staying at the holiday inn downtown was a good one, the staff were very helpful and happy right from check in, the...

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Helpful?
2Thank seawolfau
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear seawolfau, Thank you for sharing your experience about your stay at the Holiday Inn & Suites Chicago Downtown. I will pass along your comments to Julio and as I know he will be pleased for being recognized for the service he delivered. Also, I know our restaurant and housekeeping staff will enjoy knowing you appreciated the good food and...

Reviewed 2 November 2014

This hotel just a few blocks from the train station, blue line and downtown is super convenient. Everyone we had contact with including the front desk staff, restaurant staff, and valet were helpful and friendly. Management is visible with the assistant general manager even visiting the tables in the restaurant. Price? We paid $169/night (before taxes) on a weekend!

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Helpful?
1Thank sandy g
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear sandy g, Thank you very much for leaving a great review about your stay at the Holiday Inn & Suites Chicago Downtown. It was a pleasure reading that your experience was enjoyable. I will certainly share your sentiments with my entire team. Thank you once again and looking forward to welcoming you back. Warm Regards, Nitin Talati General Manager...

Elkhart, Indiana, United States
Reviewed 21 October 2014

The outside of the building is dated, the lobby is small and had a stranger odor. The lobby was also small and the couches blocked the elevators (it was difficult to get luggage and people in and out of them. But, the customer service was really good (very friendly and helpful). Our room was really nice, good bed, decent shower,...

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1Thank Kimberly574
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Kimberly574, Thank you for taking to leave a review about your recent stay. I am happy to hear that service was good and that your room was nice. I do want to share that we are still undergoing updating the property to create a better experience for all of our guests. I hope the next time you visit you...

Indianapolis, Indiana
Reviewed 18 October 2014 via mobile

Disclaimer: We are far from hotel snobs. Beyond the excellent service at the front desk and hot water this place is a dilapidated disaster inside. The building sits next to a very busy & noisy highway, for starters -- you will be reminded every few minutes throughout the night. Couple this with a $400/night charge on peak weekends and you've...

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Helpful?
2Thank MauiBound53
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear MauiBound53, Thank you for taking the time to leave your review about your recent stay. We are extremely disappointed to hear of your dissatisfaction and to that I apologize profusely. It is our goal to make each guest experience positive and enjoyable. If at all possible, I would love to speak with you offline to discuss your experience further....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers. What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL. ... more   less 

Additional Information about Holiday Inn Chicago Downtown

Address: 506 W Harrison St, Chicago, IL 60607-4303
Region: United States > Illinois > Chicago
Price Range: ₹ 8,509 - ₹ 23,367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and IHG so you can book your Holiday Inn Chicago Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn
Hotel Style:
#73 Romantic Hotel in Chicago
#84 Family Hotel in Chicago
#86 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chicago Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Express your room wishes during the reservation process.”
 of 5 bubbles AugMaxVanJr, 1 Mar 2017 | Read review
“Ask! The staff will have definite recommendations based on your needs!”
 of 5 bubbles colebt1, 20 Feb 2017 | Read review
“Ask for one with a microwave and refrigerator”
 of 5 bubbles starladydiva, 30 Jan 2017 | Read review
“easy to find on the Chicago Loop”
 of 5 bubbles taybugc, 18 Dec 2016 | Read review
“Rooms facing the front (parking lot) should be more a little more quiet than to the back facing a main street”
 of 5 bubbles Yetitraveler, 27 Nov 2016 | Read review
5 of 5