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    Holiday Inn Chicago Downtown

    506 W Harrison St, Chicago, IL 60607-4303
    Hotel website
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$ 16
    US$ 174
    US$ 158
    US$ 160
    US$ 160
    Traveller (69)
    Room & Suite (255)
    Dining (53)
    Holiday Inn Chicago Mart Plaza River North
    2,063 reviews
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    1,134 reviews
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    Overview

    • Excellent34%
    • Very good37%
    • Average16%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “union station” (51 reviews)
    “blue line” (45 reviews)
    “front desk” (104 reviews)
    Free Wifi
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
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    Holiday Inn Chicago Mart Plaza River North
    2,063 reviews
    #84 of 187 hotels in Chicago
     
    Crowne Plaza Chicago West Loop
    1,029 reviews
    #95 of 187 hotels in Chicago
     
    The Buckingham Club
    180 reviews
    #125 of 187 hotels in Chicago
     
    BEST WESTERN Grant Park Hotel
    1,134 reviews
    #137 of 187 hotels in Chicago
     
    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviewed 6 days ago

    My husband and I took Amtrak from Tucson to Chicago (Texas Eagle) and choose the Holiday Inn because it was within walking distance of Union Station. Upon arrival, the staff was super friendly; we were asked if we wanted water by a gentleman who greeted...More

    Helpful?
    Response from HIHS-Manager, Manager at Holiday Inn Chicago Downtown

    Thank you Barbara E for staying at the Holiday Inn & Suites Chicago Downtown. We are very happy to hear your overall experience with service and our restaurant were great and proximity to Amtrak Union Station met your needs. We hope you will stay again...More

    Reviewed 1 week ago

    My room was very clean and comfortable. The bed was great, which is extremely important to me. It was nice to have a restaurant in the hotel, and the location is pretty decent. The staff were very friendly and check-in was quick and efficient. I...More

    Helpful?
    Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown

    Dear kranzo, Thank you very much for taking time to post this review. We appreciate the feedback as this tells us how we are doing with service, bedding and our restaurant. We hope you will stay again in the near future so that we are...More

    Reviewed 3 weeks ago

    The customer service we received was top notch. Taiyon goes out of her way to take care of you. Mark, the valet, was super helpful with recommendations and logistics about getting around the city. The hotel is clean and comfortable. A good value for the...More

    Helpful?
    Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown

    Dear cotraveler2370, Thank you very much for the kind words shared about the service received from Taiyon and Mark. We are very lucky to have them as part of the team and we are very happy to know you experienced their great service. Thank you...More

    Reviewed 4 weeks ago

    This is a nice hotel but located at a traffic junction which is a negative point. I got a room which was facing a highways which was not very comfortable to sleep. Staff was friendly and helping. Room was okay. A good option if want...More

    Helpful?
    Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown

    Dear artee_rana, Thank you for staying with us and for sharing feedback about your recent stay. We are sorry to hear of outside noise which disturbed your sleep and are working on improvements toward the near future. We hope you will think of our hotel...More

    Reviewed 24 March 2017

    This hotel is very old, rooms are ancient, they don't change the bedsheets,carpets are filthy and bathrooms stink. It needs a major renovation. Pillar(spelling might be wrong) is the lady at the breakfast room who is very rude, unprofessional, and extremely careless waitress. I was...More

    Helpful?
    Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown

    Dear monmontic, Thank you for staying with us and for taking time to share your experience. I apologize on behalf of the entire team that your stay did not meet expectations with service, cleanliness and amenities. The concerns mentioned will be addressed to ensure repeat...More

    Holiday Inn Chicago Mart Plaza River North
    2,063 reviews
    #84 of 187 hotels in Chicago
     
    Crowne Plaza Chicago West Loop
    1,029 reviews
    #95 of 187 hotels in Chicago
     
    The Buckingham Club
    180 reviews
    #125 of 187 hotels in Chicago
     
    BEST WESTERN Grant Park Hotel
    1,134 reviews
    #137 of 187 hotels in Chicago
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 131 - US$ 352 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #73 Romantic Hotel in Chicago
    • #84 Family Hotel in Chicago
    • #86 Business Hotel in Chicago
    Photos
    Traveller (69)
    Room & Suite (255)
    Dining (53)
    Pool & Beach (5)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Sgregory5531
    How far is it to Union Station(Amtrak)?
    29 April 2017|
    Answer Show all 2 answers
    Response from Barbjefts | Reviewed this property |
    Approximately 3 blocks. GPS doesn't work well with the tall buildings so get directions.
    1
    Vote
    Catherinep91c
    Do you have parking for guests?
    24 August 2016|
    Answer Show all 5 answers
    Response from Amanda B | Reviewed this property |
    There is a parking lot beside the hotel - I believe it was around $25 a day
    1
    Vote
    Rob and Diane T
    What are the pool hours?
    19 August 2016|
    Answer Show all 3 answers
    Response from HIHS-Manager | Property representative |
    7am-10pm.
    0
    Votes
    Room Tips
    "Ask for a room away from the street. I don't know if it makes a difference, but it's worth a shot."
    Read review
    "Ask for rooms which are not facing highway"
    Read review
    "Express your room wishes during the reservation process."
    Read review
    "Ask! The staff will have definite recommendations based on your needs!"
    Read review