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Homewood Suites by Hilton Chicago-Downtown

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Traveller (655)
Room & Suite (494)
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Overview
  • Excellent60%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“full kitchen”(143 reviews)
“free dinner”(34 reviews)
“great location”(480 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Chicago-Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Chicago-Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,901)
There are newer reviews for Homewood Suites by Hilton Chicago-Downtown
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Traveller rating
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1,588
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Show reviews that mention
All reviewsfull kitchenfree dinnergreat locationbreakfast and dinnernavy pierthe sofa bedvalet staffthe magnificent miletop floorliving areaseparate bedroomcomplimentary breakfastwithin walking distancebreakfast staffevening receptionmichigan avewrigley building
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21 - 25 of 2,696 reviews
Reviewed 4 weeks ago

We just spent the St. Patrick's Day weekend here and had a fabulous time! What a perfect location, nice breakfast buffet and the MOST AMAZING staff. We stayed with our tween nephews and they went on a scavenger hunt on Saturday evening. Heidi and the...More

Thank Cheryl A
Response from Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-DowntownResponded 4 weeks ago

Awesome! Thank you for your exceptional review! We never get tired hearing about our staff, thank you for recognizing Heidi and the security team! Many of our returning guests are impressed on the recent transformation of the hotel, we're glad to see that you love...More

Reviewed 4 weeks ago

Great location and nicely upgraded rooms. I stayed here for 133 nights. My room had the best view of Chicago. My favorite people at this Hilton were the Valet, Breakfast Staff, and Housekeeping. Keep up the good work!

Review collected in partnership with Homewood Suites by Hilton
Thank candiceneg
Response from Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-DowntownResponded 4 weeks ago

We love our extended stay guests, thank you for your review! We never get tired of hearing when our staff does a great job, thank you for recognizing them! Now you made Diamond member status, be sure to come back and visit us on points!

Reviewed 4 weeks ago

Comfortable, clean and spacious rooms. Friendly helpful staff always cheerful. Perfect location and access to red line. Spacious, well appointed breakfast areas. Good breakfast buffet selection and ever helpful staff.More

Review collected in partnership with Homewood Suites by Hilton
Thank Regina F
Response from Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-DowntownResponded 4 weeks ago

We love when guests tell us that we're living up to our mission to be Chicago's cleanest and friendliest hotel, thank you for your posting! Please, should this ever not be your experience, tell us right away so we may fix it for you before...More

Reviewed 4 weeks ago

One of 2 elevators was broken the majority of our stay and there didn’t seem to be a rush to fix it. Housekeeping came once to clean our room during our 4-night stay. Good location to things.. but these things are just unacceptable..More

Review collected in partnership with Homewood Suites by Hilton
Thank billiebailey76
Response from Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-DowntownResponded 4 weeks ago

Hello and thank you for your review! We are sorry if the temporary down time of one of our elevators caused you any inconveniences. Of course, a sense of urgency is always put forth for something like this, which is why it was corrected later...More

A TripAdvisor Member
11
Reviewed 13 March 2018

I chose this location because it was close to all of the things we wanted to do during out stay and I'm very glad we chose it. We were near public transportation, had no issues getting an uber or taxi, and were around many restaurants...More

Review collected in partnership with Homewood Suites by Hilton
1  Thank A TripAdvisor Member
Response from Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-DowntownResponded 5 weeks ago

Excellent, and congratulations! We're glad to see that after a fun night out, you were able to come back to a great hotel experience! We hope to see you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 182 - US$ 430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Romantic Hotel in Chicago
#46 Family Hotel in Chicago
#68 Business Hotel in Chicago
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 182 - US$ 430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Romantic Hotel in Chicago
#46 Family Hotel in Chicago
#68 Business Hotel in Chicago
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (655)
Room & Suite (494)
Dining (50)
Pool & Beach (45)
Amenities (28)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
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ruth
3 December 2017|
AnswerShow all 4 answers
Response from Jim_CHIHW | Property representative |
Hello and thank you for your question! We have availability in September, but as the other contributors mention, it is always best to call the hotel directly whenever anything isn't clear on a website, particularly on... More
1
Vote
alani312016
28 November 2017|
AnswerShow all 6 answers
Response from Jim_CHIHW | Property representative |
Hello and thank you for your note! We do not have any events on NYE, however there are still rooms available! Visit our website for details!
0
Votes
jlp1018
18 October 2017|
AnswerShow all 8 answers
Response from Jim_CHIHW | Property representative |
Hello and thank you for your question! Our pool is maintained at the standard operating temperature range of 81F - 83F. Please give is a call directly at (312) 644-2222 with any other questions or concerns. We look forward... More
1
Vote
Room Tips
"Higher rooms offer an amazing review, but otherwise they are all similar."
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"It was worth the updgrade to a corner room, since we hung out in the room and drank some wine."
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"The room we had ended in 16 and it overlooked the city. It was a corner room and quite pleasant."
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"Go on Hilton and research Pre-Paid Room Discounts"
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