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Homewood Suites by Hilton Chicago-Downtown

PricelineUS$ 234*
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#51 of 187 Hotels in Chicago
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 277*
US$ 234*
Great Deal
US$ 242*
US$ 242*
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Homewood Suites by Hilton Chicago-Downtown
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2,589 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Chicago-Downtown
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Showing 2,420: English reviews
Wyoming, Ohio, United States
Reviewed 3 weeks ago

This hotel was AMAZING. The rooftop pool was fantastic and the staff could not have been more FRIENDLY! I would recommend this to anyone. I found it on a blog. The size of the suite was fantastic, especially for being right in the heart of Chicago. The internet stank, as usual with hotels. That is really the only bad thing...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Dave C
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! We love hearing when our team does a great job, thank you for recognizing them! We agree! Our suites are some of the largest in the city, and we are happy to see that you were all comfortable! We hope you'll be back to see us again soon!

San Francisco
Reviewed 3 weeks ago

The front desk service was very accommodating ! the elevator went down and it was very slow backed up I understand that problems happen! I didn't like the fact that you needed a key to get up the elevator when you have company coming you need to meet him downstairs

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank C9454KXpauls
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! We love hearing when our staff does a great job, thank you for recognizing our front desk team! We appreciate your understanding for the temporary elevator issue, we hope that our managers escorting folks to our back of house elevator helped alleviate some of the inconveniences. Regarding the key access, this is strictly for security...

Owatonna, Minnesota
Reviewed 3 weeks ago

Nice renovation. Good breakfast and evening social. Pool area unclean and no clean towels even upon request. 1 of 2 elevators out of order, so long waits with 19 floors. Overcharged, but resolved quickly.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank llees
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Hello and thank you for your review! We are happy to see that you like our recent transformation and were able to take advantage of the complimentary food services we offer! We regret however, if this was somewhat tarnished by a busy pool area over the weekend, we are glad to see that we were able to quickly resolve your...

Saginaw
Reviewed 3 weeks ago

The suite set up is great for families. The kitchen is fully equipped. Comfortable beds, including the hide a bed. Great staff. excellent breakfast and able to take a tray back to room for other family members. 1 block from red line and 1 block from Mich Ave=excellent central location for all Chicago areas.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank bcat
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the great review! We love hearing when our guests tell us that we're living up to our mission to be Chicago's cleanest and friendliest hotel! Please, if this is ever not your experience, tell us right away so we may fix it for you before you check out! We look forward to having you back again soon!

Apple Valley, United States
Reviewed 3 weeks ago

We all enjoyed our stay! Service was excellent. Loved the renovations. Clean room and very comfortable. Kids loved the pool. Breakfast was so good and the staff was so efficient with the high demand of many guest dining. The elevator was out for a little bit and we were personally escorted to an alternative elevator. The staff went over and...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank karaguginom
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent! We love hearing from our guests that have a great experience with us! We're happy to see that you were able to enjoy our pool and complimentary food offerings! We sincerely appreciate you recognizing us for handling the elevator issue well, thankfully it was corrected later that day! Please come back and see us again soon!

Reviewed 3 weeks ago

This is a beautiful hotel. I was checked in by the lovely ladies Diana and Heidi. They were so helpful with my family. The hotel was by so many things. From the Sugar factory to one block from Magnificent mile! I had the pleasure of being helped by very helpful staff members. I even met the General Manager! They have...

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Helpful?
Thank Tatiana W
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for the awesome review! We love hearing when our staff does a great job, thank you for recognizing Heidi, Adriana and Diana! We're glad to see that you were able to take advantage of the many complimentary services we offer! Please come back and see us again soon!

hamilton, United States
Reviewed 3 weeks ago

Our stay was over spring break. THe hotel wasvery nice, lots of families, many kids and yet the hotel staff dealt with them very well. Halls were quite, pool was jumping. Breakfast was manned and went very smoothly.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 455vh
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for choosing to spend some of your spring break with us! It was quite a busy week, and we appreciate you complimenting our staff! We hope you'll be back again to see us soon!

Minneapolis, Minnesota
Reviewed 3 weeks ago

We took El from airport, no problems, very short walk from red line grand stop (walk against traffic on grand). We were able to use Hilton honors app to pick room the day before, got our 1 bedroom suite on 17th floor, I loved looking out windows at all the buildings, especially at night. We used uber to get around...

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Helpful?
1Thank A C
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Wow! What a great, detailed review, thank you for taking the time to share all of your feedback with us! We love hearing from guests that are able to take advantage of the many services and amenities the hotel has! You're absolutely correct on breakfast, come down EARLY! Also, we appreciate your understanding regarding our unexpected elevator issue! We're happy...

Reviewed 3 weeks ago

Homewood Suites by Hilton in downtown Chicago is the Best Hotel ever....!!! Absolutely enjoyed our four days' long stay here last week. The girls Diana and Amber at the front desk gave us a TRULY wonderful welcome....always helpful and friendly, greeting us daily with a cheerful Gud Morning when we were on our way to enjoy the free hot breakfast...

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Helpful?
2Thank Sree P
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent! What a great stay you had! We love hearing about our guest's great experiences! Thank you for recognizing Amber and Diana, our evening dynamic duo! It's always great to see when our guests take advantage of the many complimentary services we offer! Please if this is ever not your experience, tell us right away so we may fix it...

Kokomo, Indiana
Reviewed 3 weeks ago via mobile

King suite was perfect for our getaway. Valet parking included in our rate took away any concerns about parking. Heidi and Mike sent my niece a bday card to the room with simple but thoughtful treats our first night there. Location in city was convenient to shopping and access to getting just about anywhere, including a 10 minute walk to...

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Helpful?
Thank Joyce H
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

This is excellent, we are happy that the birthday stay for you and your niece was a hit! Thank you for your review! You are so right, come down EARLY for breakfast!!! We look forward to hosting you and your husband, see you both soon!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points -receive BOTH airline miles and hotel points for every stay with us. Check us out online for discounts and packages! ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Region: United States > Illinois > Chicago > Near North Side
Price Range: ₹ 11,886 - ₹ 27,883 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotwire, Hotels.com, Priceline, Booking.com, Travelocity, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Homewood Suites by Hilton Chicago-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Chicago-Downtown staff and other travellers.
51 questions
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Questions? Get answers from Homewood Suites by Hilton Chicago-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a corner room with 2 windows...BONUS!”
407druw, 12 Apr 2017 | Read review
“There all awesome”
943manuelf, 11 Apr 2017 | Read review
“Sign up for Hilton Honors and choose your room with the advanced check in. The higher the room the better”
Travelguy9945, 10 Apr 2017 | Read review
“we liked a high floor room for the views. used app to pick room on 17. pool on top floor 19.”
ac923, 2 Apr 2017 | Read review
“Rooms on higher floors have the best views and less street noise. I believe that rooms ending in -15 are corner rooms.”
  • King One Bedroom Suite - Bedroom
  • Daytime view from room 1517
  • Living room in King One-Bedroom Suite
  • King One Bedroom Suite - Neutrogena Toiletries
  • Kitchen in room
  • Nighttime view from room 1517
  • King One Bedroom Suite - Bedroom
  • King One Bedroom Suite - Bathroom
Knani, 14 Mar 2017 | Read review
5 of 5
Priceline
US$ 234* /night
View Deal
Expedia.comUS$ 242
HomewoodUS$ 242
TripAdvisorUS$ 242
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Prices are for 1 room, 2 adults
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