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Hotel Chicago Downtown, Autograph Collection

HotelsClickUS$ 721*
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#76 of 188 Hotels in Chicago
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 791*
US$ 721*
Great Deal
US$ 791*
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Hotel Chicago Downtown, Autograph Collection
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1,032 Reviews from our TripAdvisor Community

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Showing 971: English reviews
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Munich, Germany
Reviewed 6 days ago NEW

Excellent hotel - friendly and very helpful staff, rooms are clean and nicely decorated, nice bathroom. Perfect location - easy to access everything you want to see in Chicago, either by foot or by metro. We needed parking for two motorbikes for one night, and although hotel does not provide motorbike parking, the staff went out of their way to...

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Helpful?
Thank TravelGal_Munich
Management response:

Thank you very much for leaving some great feedback and for the five-star rating! I am elated to hear you enjoyed your stay with us so much. Our staff are always ready to jump at any chance to help our guests and will certainly pass on your kind words to them. We appreciate you visiting us and look forward to...

Fort Collins, Colorado
Reviewed 1 week ago

Great location. The check-in staff were friendly. The Marriott Club lounge had poor lighting, no windows, and the food was not up to the standards of other Marriott club louges I have experienced. The room was quiet and clean, large enough and you could open the windows!!! Big plus from my perspective. The is a lobby bar which is decent...

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Helpful?
Thank BluDragonFlyer
Management response:

We appreciate you taking some time to leave us a wonderful review. Thank you for recognizing our great location, we are proud to be in the heart of it all with many great attractions and restaurants nearby. I am very happy you had a pleasant guestroom as well. Thank you for your stay and we would love to welcome you...

Milwaukee, Wisconsin
Reviewed 1 week ago via mobile

Stayed one night and thought the room, service,location, view were all just ok . The bed was very slopped in the center and I felt like I had to hold on to the side to not roll to the center. Value just ok too.

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Helpful?
Thank Lori C
eibarra, Hotel Chicago, Autograph Collection at Hotel Chicago Downtown, Autograph Collection, responded to this review

Dear Lori, Thank you for taking the time to share your thoughts with us. Please know that what you describe here is not the level of service expected of our product. We will absolutely be discussing some of the points of concern with our staff and management. We hope that you’ll give us a second chance in the future to...

Sacramento, CA
Reviewed 1 week ago

For a downtown Chicago hotel, the rooms are surprisingly spacious. There is some wasted space in the bathroom but has excellent hot water supply. There is enough space for a dresser but actually did not really have drawer space. I had access to the Concierge Lounge which had an excellent selection of food for breakfast. Snacks available during the evening...

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Helpful?
Thank 61luv2travel
Reviewed 2 weeks ago

First off, let me say that everyone there gave me great recommendations. I was staying for a week and needed advice for food and drink. Every place they pointed out was fantastic. The location was great. Close to everything and quiet at night. Great breakfast place at the door. Decent bar. My room was cleaned every day and the place...

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Helpful?
Thank Andrew C
McKinney, Texas
Reviewed 2 weeks ago via mobile

I am here on a regular basis for work and Hotel Chicago never disappoints. The doormen are always friendly and the front desk staff always make me feel welcome. Today was no exception. I got in early and my room wasn't ready, but Eric greeted me with a smile, knew I had a long travel day and worked to get...

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Helpful?
Thank Tika G
Lebanon, New Hampshire
Reviewed 2 weeks ago

This was out second time staying here. Great staff and very friendly. The chef concierge, Russell Zwolinski was more than helpful with booking activities for the two days we were in Chicago. He made phone calls and made sure we received good pricing. Also gave us detailed maps and he made sure that everything went well. The front desk folks...

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Helpful?
Thank smm405
Reviewed 2 weeks ago

We were 3 friends staying together and we really loved the stay. The room was spacious, the showers were great and the beds were amazing. The staff was friendly. The location is also great. Could recommend to anyone :)

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Helpful?
Thank Anna J
Management response:

Thank you very much for the great review and the wonderful five-star rating! I am very happy to hear that your friends and yourself were able to enjoy your guestroom, our hard-working staff, and our great location. We pride ourselves on providing a one of a kind experience for each and every guest. We appreciate you letting us accommodate you...

Reviewed 2 weeks ago via mobile

Wayne & Devon are by far the best valet guys i've EVER encountered. They were so nice to us and absolutely hilarious. i would've stayed longer solely for them. This was my friends and i's first time in Chicago and we couldn't have asked for a better first experience! The hotel itself is stunning, and very well kept. The views...

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Helpful?
Thank Liz V
Lafayette, Indiana
Reviewed 2 weeks ago

This was our first and I suspect not the last stay at Hotel Chicago. The staff, service and facilities could not of been better. I was there on business but my wife had a most relaxing stay as well. We highly recommend!

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Helpful?
Thank wisconsintrip

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 

Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 N Dearborn St, driveway entrance on 350 N State Street, Chicago, IL 60654-4956 (Formerly Hotel Sax Chicago)
Region: United States > Illinois > Chicago
Price Range: ₹ 10,534 - ₹ 30,697 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
Number of rooms: 354
Reservation Options:
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Also Known As:
Hotel Sax Chicago
Hotel Style:
#48 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
#80 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chicago Downtown, Autograph Collection staff and other travellers.
26 questions
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Chicago, Illinois
Washington DC, District of Columbia
Sarnia
over a year ago
2 months ago

See all questions (26)

Questions? Get answers from Hotel Chicago Downtown, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter”
Y194UFandrewc, 12 May 2017 | Read review
“Higher Floor - above House of Blues for noise”
marlad388, 4 May 2017 | Read review
“Check your room immediately upon check in”
kayliebarwig, 11 Apr 2017 | Read review
“my view was of the circular parking garage and a little bit of the river. Ask for a higher room with a view. I was on the 9th floor.”
mdluvs2shop, 7 Apr 2017 | Read review
“Stay away from the elevators; sounds like roller skates upstairs”
Reston10, 5 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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