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Residence Inn Chicago Downtown/Magnificent Mile

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#92 of 189 Hotels in Chicago
Certificate of Excellence
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Residence Inn Chicago Downtown\/Magnificent Mile
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676 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chicago Downtown/Magnificent Mile
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Showing 647: English reviews
Dallas, Texas
Reviewed 5 October 2016

The property is in a great location, and sit among some very pricey hotels but the Residence Inn is much less. However, going across the street is a bit strange for a Residence Inn. The lobby and elevators were all being worked on. make sure you get a front facing room. The back facing room is VERY loud in the...

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Helpful?
Thank Skier134
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

To our valued guest, Thank You for your feedback regarding your stay. I regret that your overall stay was not as enjoyable as we strive for our guests. I understand and apologize for your frustration with our renovations and our breakfast. We are in the process of building a third party restaurant and we look forward to it's opening and...

bayarea
Reviewed 4 October 2016

The property must have been an apartment building many years ago. The hotel suite has a layout you would expect from a downtown Chicago apartment. Not a bad thing, just a little strange for a typical Residence Inn...the only bathroom is out in the shared area even though there is a separate bedroom. But it was a nice comfortable space....

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Thank TooOldtosurf
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear valued guest, Thank you for taking a moment to share your feedback with us. Yes, that's correct! Our hotel was converted from an apartment building back in the 1980s, which is why our rooms are so large in size, and set up like a spacious apartment. We sincerely apologize that you did not enjoy the breakfast, but we have...

Reviewed 4 October 2016 via mobile

The reception staff was very nice and the room was very clean. The property is a little dated and the room clean up is a little late. One day we got back to the room at 4:15 pm and the room was not fixed. Three of us stayed in the room and the bathroom only had service got two.

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Helpful?
Thank Robert I
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear Valued Guest, Thank you for taking the time to post about your experience at our property. I regret that your overall stay was not as enjoyable as we strive for our guests. I have shared your feedback with the appropriate department. I sincerely apologize that the room did not meet your expectations, and that housekeeping service was not completed...

New Jersey
Reviewed 3 October 2016 via mobile

There were things about the Residence Inn Mag Mile that we liked: the location was great, the front desk staff members were friendly and helpful, the bed was comfy, and the room was quiet with no discernible noise from outside, adjacent rooms, or the hallway. There were things that we didn't like: the electrical outlet in one bedside lamp didn't...

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Helpful?
Thank GHartley
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear valued guest, Thank You for your feedback regarding your stay. I regret that your overall stay was not as enjoyable as we strive for our guests. I have shared your feedback with the appropriate departments, and we are working to correct the breakdowns in service you've experienced. I sincerely apologize that the room did not meet your expectations. I...

Reviewed 27 September 2016

Personally I didn't like the hotel. The room was good and cosy but only one lift was working. Reception and lounge area is very small in size.breakfast is served in reception area only, you have to take and go to your room to eat it ! This is what i didn't like. Leads to wastage of food apart from inconvenience...

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Helpful?
Thank nitin m
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

To our valued guest, Thank You for your feedback regarding your stay. I regret that your overall stay was not as enjoyable as we strive for our guests. I apologize that you felt our breakfast offerings at this time were not adequate. We do look forward to our restaurant opening and the great experience it will offer all of our...

London
Reviewed 27 September 2016

Stayed in a two bedroom apartment. Super convenient location close to Mag Mile and lake. Reception staff lacked motivation and seemed overworked. Apartment was spacious and ok, beds super comfy but a decor update is long overdue. Our main gripe was breakfast, catered for at Rosebud Restaurant a short stroll away due to refurb going on at hotel. It was...

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Helpful?
Thank pishy1
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Dear valued guest, Thank You for your feedback regarding your stay. I regret that your overall stay was not as enjoyable as we strive for our guests. I have shared your feedback with the appropriate departments, and we are working to correct the breakdowns in service experienced. I sincerely apologize that the room did not meet your expectations. I apologize...

Reviewed 26 September 2016

We had a one-bedroom suite, with a huge living room and very large bedroom. Location is terrific, just off Michigan Avenue. Rate was quite reasonable for what we got in a big city. Staff was helpful and friendly. Free breakfast was across the street during remodeling, but pix of what they have planned looked good.

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Thank 6Maroon6
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you so much for taking a moment to share your kind feedback regarding your stay with us! We are so thrilled to hear your family was able to enjoy our hotel and all that it has to offer. We do look forward to our restaurant opening and the great experience it will offer all of our guests, and hope...

Naples, Florida
Reviewed 26 September 2016

On March 30, 2016 I made a reservation at the Residence Inn for September 14 to September 20 using my Marriott Rewards points. In other words, I booked my reservation 5-1/2 months before my stay. When my flight landed at O'Hare on September 14th I checked my e-mail and found one notifying me that the "hotel" had overbooked (in situations...

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Thank James D
Seminole, Florida
Reviewed 24 September 2016

As always, Residence Inn is amazing. This was an awesome location. The staff is so helpful...Thankyou Adam Bailes for making our stay so amazing!!! The rooms were clean, the maids were so helpful, and they did a great job making up our room each day that we stayed. I highly recommend this hotel for anyone who visits Chicago. The convenience...

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Helpful?
Thank 702carolyn
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you taking a moment to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. Also, thank you for your kind comments regarding our staff, we have printed your review and shared with our front desk supervisor, Adam! Should your travels bring you back...

Greenbrier, Tennessee
Reviewed 23 September 2016 via mobile

Really nice location close to the Magnificent Mile. Lots of shopping nearby. Our room has view of Lake Michigan, very nice. Construction underway in lobby and adding a new restaurant. Staff was very friendly and helpful. If you valet park, you are not allowed in garage. You must have an attendant put your shopping items in your vehicle or get...

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1Thank Mjr51750
Lindsy W, General Manager at Residence Inn Chicago Downtown/Magnificent Mile, responded to this review

Thank you taking the time to provide feedback from your stay with us. I am glad that you were able to enjoy our hotel and all that it has to offer. Should your travels bring you back to Chicago, I hope that you will stay with us again!

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Chicago Downtown/Magnificent Mile

Address: 201 E Walton Pl, Chicago, IL 60611-1685 (Formerly Residence Inn Chicago Downtown)
Region: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: ₹ 6,738 - ₹ 19,943 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Downtown/Magnificent Mile 3*
Number of rooms: 221
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Also Known As:
Residence Inn Chicago Downtown Hotel Chicago
Chicago Residence Inn
Hotel Style:
#49 Romantic Hotel in Chicago
#52 Family Hotel in Chicago
#73 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Downtown/Magnificent Mile staff and other travellers.
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Memphis, Tennessee
Chicago, Illinois
4 months ago
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8 months ago
Michigan
10 months ago

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Questions? Get answers from Residence Inn Chicago Downtown/Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors probably quieter.”
 of 5 bubbles Zoxil, 20 Nov 2016 | Read review
“Use AAA for discounts when you can. Ask for complimentary upgrades sometimes you get treated.”
 of 5 bubbles greggah, 18 Nov 2016 | Read review
“The corner rooms are very large, two-room suites”
 of 5 bubbles DavidP272, 16 Nov 2016 | Read review
“Try to get a room in first floors as the elevators are always busy”
 of 5 bubbles drengytantawy, 8 Nov 2016 | Read review
“Higher floors are quieter, but none have real views except of other apartments”
 of 5 bubbles Cameron06820, 16 Oct 2016 | Read review
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