I liked the hotel and the area. Very convenient location. The room is on the smaller side but everything was there what I needed. Staff was very friendly. The elevator needs to be replaced .. all over a very pleasant stay and I would stay there again
The staff was delightful and super helpful with our bags to and from the room since the elevator was out. We pretty much stayed in the room the 2 days we were there recovering frim jet lag so the bed was really nice and comfy. Simple to order from GrunHub for food if feeling lazy. The mini bar was full of things to choose from. We had a very nice rest and stay!
Despite it being a major tourist weekend (the Chicago Marathon), there was trash in the main hallway. Our room had stains on the floors and furniture, pieces of bare plywood on either side of a air conditioner in a window, and a window curtain that didn't work. We did not have maid service until we requested it. Amenities consisted of a carafe of coffee that sometimes had nothing in it in the morning. There was one, tiny and grimy elevator. We were also given a sheet of paper about local dining that was almost unreadable due to faded ink. The location was great. But clearly there has been little or no effort to maintain this facility and the service was absolutely minimal. The photos make it look wonderful. It is anything put wonderful on the inside. They did charge us a lot, however, for our stay,…
Perfect location to sights and location is safe and clean. We went to visit our daughter who just moved in next street over and enjoyed our walks in Am. Noon and Pm. everyone so friendly and have parking for our rental car.
This was my 1st time in Chicago, and we were going to see the Cubs so we wanted a place within walking distance of Wrigley. This hotel did not disappoint. Daniel at the front desk was there for everything we needed. The building itself is beautiful and historic. The interior is everything a Cubs fan could ask for with old pictures and memorabilia all over the downstairs area. Coffee and tea were available 24/7 in the plush lobby. Our room made us feel like locals, it was almost like staying in a small apartment, and we were able to walk/wander all over the neighborhood and feel completely safe at (almost) any time of day. I can't wait to go back and stay here again!