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The Westin Chicago River North

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Traveller (455)
Room & Suite (435)
Dining (72)
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Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(157 reviews)
“heavenly bed”(57 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,060)
There are newer reviews for The Westin Chicago River North
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Traveller rating
1,105
602
153
65
54
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1,105
602
153
65
54
Show reviews that mention
All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerlobby barfree internetlate checkgreat roomblue linefew blocks
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871 - 875 of 1,979 reviews
Reviewed 8 December 2014

Thank you to the team at the Westin Chicago River North! The stay was flawless, the team was welcoming and food delicious! The location was perfect for our visit to Chicago. We found the CTA very easy to navigate and even used it back and...More

Thank wishIwastravellngmor
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 12 December 2014

Hello wishIwastravellngmor! Your kind words have not only made my day, but have brightened up the day of my team as well. Thank you, thank you, thank you! It is truly rewarding to know that we were able to provide you with a flawless experience...More

Reviewed 5 December 2014

I have been a repeat Westin customer for some time and have previously taken advantage of their gym gear lending program. This time I was able to get one-on-one training with Sam, the Workout Manager on site. He was knowledgeable, enthusiastic and extremely helpful in...More

Thank Asim K
Response from Brianna D, Guest Relations Manager at The Westin Chicago River NorthResponded 9 December 2014

Hello Asim K, Wow! It sounds like Sam was able to provide you with a truly renewing experience. Thank you so much for taking the time to share your kind review- Sam is a true asset to our property, and I will be sure to...More

Reviewed 5 December 2014

We were in Chicago for a medical workshop in early November. When in Chicago, we usually stay farther north on Michigan Avenue, so we didn't know the area very well. We were very pleasantly surprised by the Westin Chicago River North. From check-in to our...More

Thank peter g
Response from Brianna D, Guest Relations Manager at The Westin Chicago River NorthResponded 9 December 2014

Good afternoon peter g, It is a pleasure to know that from our guest rooms, on-site amenities, and finally to our convenient location, we were able to provide you with the pleasant stay that you deserve! It was truly wonderful to read your kind words,...More

Reviewed 3 December 2014 via mobile

Long check in and room was a little old and out dated. Ask for a king room and was given a king room with two beds, not too sure why, but bed was comfortable though. Overall, not a bad experience, could have been more clean,...More

1  Thank Jayden H
Response from Brianna D, Guest Relations Manager at The Westin Chicago River NorthResponded 9 December 2014

Good afternoon Jayden H, Thank you for providing us with the gift of feedback- it is this feedback that we truly take to heart, in order to improve upon the stellar level of service we know we can provide. Please know that your comments have...More

Reviewed 3 December 2014

I live in Chicago and wanted to plan a special proposal for my girlfriend over the course of last weekend. I booked at the Westin and they were unbelievable. Everyone one there went above and beyond to help me out. They set up the room...More

Thank Micah G
Response from Brianna D, Guest Relations Manager at The Westin Chicago River NorthResponded 9 December 2014

Hello Micah G, From each of us at The Westin Chicago River North, please know how much we truly enjoyed taking the time to ensure that your special proposal you had planned for your girlfriend (now fiance!) fell nothing short of spectacular. I want to...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$ 198 - US$ 872 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 198 - US$ 872 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (455)
Room & Suite (435)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (10)
Questions & Answers
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FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
9 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
Votes
Room Tips
"Corner Rooms are the BEST!"
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"river view, corner room with large windows"
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"Avoid this hotel."
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"Ask for a river view!"
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