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The Westin Chicago River North

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Room & Suite (433)
Dining (72)
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Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(157 reviews)
“heavenly bed”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,050)
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All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerlobby barfree internetlate checkgreat roomblue linefew blocks
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841 - 845 of 1,971 reviews
Reviewed 29 December 2014

This is a great hotel for the price. You are right downtown near shopping and yummy choices for food! The bar prices were a bit high. The waitresses. And waiters were very kind. The bed was fabulous. Breakfast was very good, we ordered off menu.More

Thank Connie L
Response from Brianna D, Westin Experience Specialst/Social Media Coordinator at The Westin Chicago River NorthResponded 30 December 2014

Hello Connie L, Thank you so much for choosing our property for your trip to downtown Chicago. It was truly a pleasure having you! The location of our property in River North is close to shopping, as well as many fantastic restauraunts. Our restauraunt also...More

Reviewed 28 December 2014

We rarely do weekend trips, so it was a big deal for us to go away to Chicago (5 hours away) for a weekend on our way home for the holidays (plus, it was kind of a birthday celebration for me). We knew this would...More

Thank tawney112
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 30 December 2014

Good evening tawney112, Though I am ecstatic to see that our staff was able to make your trip memorable for you, I sincerely apologize that your experience did not live up to the Westin standard that we pride ourselves on providing to all of our...More

Reviewed 27 December 2014

We stayed for one night at the Westin, and it suited us just fine. No problems. We were on the 5th floor, far from the renovations of the upper floors, so it was quiet and comfortable. I would stay there again if need be for...More

Thank Erica J
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 28 December 2014

Good Morning Erica J, I'm glad to see that your one night getaway at our property was able to provide you with a renewing stay. We are so happy to have had you as our guest, and please know that we would love to welcome...More

Reviewed 23 December 2014

Stayed here early november for a day. I've always been hesitant to stay at this hotel due to the 14 USD charge for internet. I stay away from hotels that charge for internet coz I feel that should come as part of the rate. This...More

1  Thank AlexisRF
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 23 December 2014

Hello AlexRobin, It is always very much appreciated when a guest gives feedback such as yours. Thank you for all of your kind words, and I am so happy to see that you were able to enjoy our location as well as our guest rooms....More

Reviewed 21 December 2014

I stayed for one night only on business and found this to be a quality hotel. Please know that the hotel is undergoing renovation on the upper floors. My first room assignment had a drilling noise, so I went to the front desk and they...More

Thank Jay B
Response from Brianna D, Westin Experience Specialist/Social Media Coordinator at The Westin Chicago River NorthResponded 23 December 2014

Good afternoon Jay B, I want to thank you for your kind review regarding your stay. Though I am saddened to hear that you were initially disturbed by the noise from our renovation, it is nice to see that our staff was able to quickly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$ 217 - US$ 832 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#43 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 217 - US$ 832 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#43 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (451)
Room & Suite (433)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (10)
Questions & Answers
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FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
9 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
Votes
Room Tips
"Corner Rooms are the BEST!"
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"river view, corner room with large windows"
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"Avoid this hotel."
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"Ask for a river view!"
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