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The Westin Chicago River North

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Traveller (453)
Room & Suite (433)
Dining (72)
Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“personal trainer”(50 reviews)
“chicago river”(157 reviews)
“heavenly bed”(57 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,052)
There are newer reviews for The Westin Chicago River North
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153
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1,100
602
153
65
53
Show reviews that mention
All reviewspersonal trainerchicago riverheavenly bedgreat locationhouse of bluesexecutive clubfitness centerwithin walking distancethe loopvery nice hotelbusiness travelerlobby barfree internetlate checkgreat roomblue linefew blocks
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761 - 765 of 1,973 reviews
Reviewed 6 April 2015

I make at least 1 annual trip to Chicago for the Housewares Show in March. The past few years the Westin has been my go to spot. Being a SPG Platinum guest I enjoy some of the perks for being a Frequent Guest at Starwood...More

1  Thank Tandtenterprises
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 10 April 2015

Hello Tandtenterprises, Thank you so much for your kind review of our property, and even more so for being one of our loyal Platinum members! I am glad you have enjoyed our recent renovation- we have been experiencing great feedback from those who stay with...More

Reviewed 4 April 2015 via mobile

We recently stayed at the Westin. The lobby is really nice with a view of the river. When we arrived the staff was fast and knowledgable about the area. The manager Selawe spoke to us for about our stay and he was the nicest guy....More

Thank SRWPHU
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 10 April 2015

Greetings SRWPHU, I am so happy to hear that our Director of Rooms Selawe was able to provide a memorable stay for you! The view of the river is one of my personal favorites, and it is great in knowing that this was able to...More

Reviewed 2 April 2015

This hotel is very nice and clean. Rooms are nice and large. Bathrooms are also very large and roomy. If it wasn't for the fact that my room keys stopped working and I had to go to the front desk to get it fixed, and...More

5  Thank dka613
Response from Selawe T, Manager at The Westin Chicago River NorthResponded 4 April 2015

Mr. Allen Security is very important to me, our hotel and Starwood as whole. Thank you for taking the time to speak with our General Manager. I would also like to thank you for taking the time to share your concerns with me. All of...More

Reviewed 1 April 2015

Despite the frigid temperatures during the winter, I look forward to traveling to Chicago every week because of my stays at the Westin River North. I cannot even begin to explain how accommodating and welcoming the staff of the hotel is. My job entails coming...More

Thank Zayan_2014
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 10 April 2015

Good afternoon Zayan_2014, As one of our frequent Platinum members, on behalf of myself and our entire team we would like you to know what a pleasure it is to have you as our guest! Thank you for your wonderful review of our property, and...More

Reviewed 1 April 2015

I stayed for a girls weekend over St Patrick's Day holiday. Front desk was friendly, the room service was quick and yummy. Despite the busy weekend the bellhop was always ready with a cab. This is an elegantly decorated hotel with good service and nicely...More

Thank BeachPartyof2
Response from Brianna D, Westin Experience Specialist at The Westin Chicago River NorthResponded 2 April 2015

Greetings BeachPartyof2, Thank you for joining us for St. Patricks day weekend! I hope you enjoyed your time in Chicago, and am happy to see that you our guest rooms, dining options and attentive staff were able to provide you with a renewing stay. Please...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
US$ 211 - US$ 829 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#43 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 211 - US$ 829 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#43 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (453)
Room & Suite (433)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Centre & Event Rooms (10)
Questions & Answers
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FirstClassVegetarian
18 December 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
9 August 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Nancy E
6 July 2017|
AnswerShow all 2 answers
Response from sylvrgirl | Reviewed this property |
No, there is no hair salon on site, however quite a few in the area.
0
Votes
Room Tips
"Corner Rooms are the BEST!"
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"river view, corner room with large windows"
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"Avoid this hotel."
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"Ask for a river view!"
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