We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Westin Chicago River North

Show Prices
#52 of 186 Hotels in Chicago
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Chicago River North
The Westin Chicago River North
Panoramas (38)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,826 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Chicago River North
See the most recent reviews
Showing 1,761: English reviews
Avon Lake, Ohio
Reviewed 16 July 2014

WESTIN CHICAGO RIVER NORTH HOTEL Ideally located .. Upon arrival, the porters makes you feel safe and at home, delivered your luggage to your room and park your car. Perhaps a distinctive feature of a Westin hotel… the lobby is not adequately spacious and not well lighted on the entrance until you get to the reception desk. With no sofas...

 Report
Helpful?
Thank niki9621
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello niki9621, Thank you for sharing your recent experience and such detailed feedback with us as well as the Tripadvisor community. I’m delighted to hear that you had such an enjoyable time during your recent stay and that our team was able to play a large part in that. The next time you choose to escape to Chicago we hope...

Chesterfield, Virginia, United States
Reviewed 15 July 2014

We were in town for son's wedding and The Westin Chicago River North was on the wedding website as a choice to stay. Everyone at the front desk, door and the Concierge were wonderful and helped us in every way possible. We asked for and received great suggestions for places to eat (Eggsperience for breakfast, Mother Hubbards for our Chicago...

 Report
Helpful?
Thank Wendy E
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello Wendy E, Thank you for sharing your recent experience with us! I'm delighted to hear that we were able to accommodate that early check-in for you. It's great to hear that not only was our team able to make helpful recommendations but that you were able to take in many of the great sights, sounds, and tastes of Chicago...

Newport Beach, California
Reviewed 14 July 2014

My first choice in Chicago hotels is Westin Chicago River North. The front desk goes out of their way to help you...including Alex who helped me get printed pages for a presentation at 2 a.m....weather delay and lost luggage created a huge problem from which he saved me. And Sam the Westin Workout manager is top notch. I'd feel bad...

 Report
Helpful?
Thank Stacy S
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello Stacy S, Thank you for taking the time to share this wonderful note with us. It's delightful to hear that both Alex and Sam were able to have such a positive impact on your recent stay and ensure that you were comfortable and taken care of while you were here with us. We're truly proud to be called your...

delhi
Reviewed 12 July 2014

In general the rooms are good and spacious. My only complaint is that Bar is right in the lobby and you can hear noises in room till very late in the night. All rooms are connected with a main lobby so you may not avoid it. Overall, not a bad hotel to stay

 Report
Helpful?
Thank Vineet A
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello Vineet A, Thank you for taking the time to share your recent experience with us. We truly appreciate the feedback you've provided and I'm deeply apologetic if noise from the Hana Lounge disturbed your sleep. I am however delighted to see that you did overall enjoy your stay and we look forward to welcoming you back in the future!...

Chapel Hill, North Carolina
Reviewed 9 July 2014

Nice hotel in a great location. Was packed with convention-goers. Good bar and nice rooms. No complaints except that the front desk "lost" an important package and our company suffered some consequences from it. Oh well. Otherwise it was a great hotel.

 Report
Helpful?
Thank Amber D
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello Amber D, Thank you for taking the time to share your recent experience with us. I’m delighted to hear that overall, your stay was enjoyable and that you had kind words to share. I'm very sorry to hear about the missing package and certainly any repercussions that came from this. Although you've departed the hotel and may no longer...

Amsterdam
Reviewed 7 July 2014

I have been travelling for business for a few years now, and hotels seem to blend into one another quite easily. It is easy to remember the bad, and only the exceptional gets noticed. In the case of this Westin, the room was ok, not the best I've ever had. The shower had issues (either too hot, or too cold),...

 Report
Helpful?
Thank ShebaAJ
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello ShebaAJ, Thank you for taking the timet o share your recent expereince. I'm delighted to hear that Sam was able to have such a postiive impact and leave such a lasting memory with you. Sam truly does provide a unique expereince to our guests and helps the every day traveler be able to keep up with their wellness goals...

Toronto, Canada
Reviewed 7 July 2014

the experience was great, altogether. Check in at 4Am was fast and easy, room was clean and tidy, but really small. The breakfast lounge was packed, the servers were awesome and the service provided outstanding. The location is great, the ambiance quite chilled and relaxing. We moved to the Hyatt Regency afterwards, that was a hot mess!!!how did we miss...

 Report
Helpful?
1Thank ClaudiaRz
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello ClaudiaRz, Thank you for taking the time to share your recent experience. I'm delighted to hear that you enjoyed your recent experience and we're delighted that you did! We look forward to welcoming you back the next time your travels bring you to Chicago! Be well, Bryan W.

New Paltz, New York
Reviewed 6 July 2014 via mobile

From check-in to check-out, it was great throughout my entire stay. The room was clean and nice, the staff is friendly and knowledgeable, great location as well. Only thing I can think of is the club lounge is small and snack option is limited.

 Report
Helpful?
1Thank Mandy S
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello blueswing, Thank you for taking the time to share your recent experience and feedback. We truly appreciate the kind words and it was our pleasure to have you as our guest. We look forward to welcoming you back the next time your travels bring you to Chicago! Be well, Bryan W.

Fort Collins, CO
Reviewed 4 July 2014

I spent a week here at business meetings. The room just wasn't up to what I expect in a high end business hotel. An accumulation of little things became annoying. The mattress was too soft and I found myself rolling to the middle and waking up with backaches. The light around the mirror was too weak for shaving or putting...

 Report
Helpful?
Thank JGrahamK
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello JGrahamK, Thank you for taking the time to share your recent experience and the gift of feedback with us. I'm sorry to hear that the rooms weren't up to your expectations and that you encountered several issues while staying with us. We will be undergoing renovations in the near future and thanks to feedback from yourself and other guests...

Eltville am Rhein, Germany
Reviewed 28 June 2014

The Westin has modern rooms which are equipped well and clean. The gym is just great for a hotl gym and offers what you need, even if you are used to real weights. The location is walking distance from madison Av and the shopping areas and park. The thing that did NOT convince me was the Exec Lounge. Breakfast good,...

 Report
Helpful?
1Thank UHen1
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Hello UHen1, Thank you for taking the time to share your recent experience with us. I'm delighted to hear that overall you enjoyed your stay and found the hotel's location conducive to your needs. We also truly appreciate the gift of feedback you've given us regarding the afternoon h'ordeuvres so that we may work to improve our offerings and improve...

726 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (377)
Viewed
Hotel & Grounds (39)
Viewed
Room/Suite (92)
Viewed
View from Room (53)
Viewed
Pool/Beach Area (15)
Viewed
Bathroom (34)
Viewed
Dining (11)
Viewed
Other (133)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (316)
Viewed
Amenities (87)
Viewed
Deluxe King Room (32)
Viewed
One Bedroom Deluxe Suite (39)
Viewed
One Bedroom Luxury Suite (56)
Viewed
Dining (39)
Viewed
The Hotel (27)
Viewed
Traditional King Room (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Dining (7)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (12)
Viewed
Business Centre/Function Rooms (3)
Viewed
Bathroom (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
Magnificent Mile
The Westin Michigan Avenue Chicago
Downtown / The Loop
Renaissance Chicago Downtown Hotel
Show Prices
Show Prices
Show Prices
Downtown / The Loop
LondonHouse Chicago, Curio Collection by Hilton
Near North Side
Kinzie Hotel
Kinzie Hotel
#17 of 186 in Chicago
2,397 reviews
Magnificent Mile
The Gwen, a Luxury Collection Hotel, Chicago
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Kamehachi - Lobby Westin River North
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more   less 

Additional Information about The Westin Chicago River North

Address: 320 N. Dearborn Ave., Chicago, IL 60610
Region: United States > Illinois > Chicago > Near North Side
Price Range: ₹ 10,563 - ₹ 34,630 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Chicago River North 4.5*
Number of rooms: 424
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, Hotels.com, Travelocity, Priceline and Jetsetter so you can book your The Westin Chicago River North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin
Hotel Style:
#21 Romantic Hotel in Chicago
#30 Family Hotel in Chicago
#31 Business Hotel in Chicago
#34 Luxury Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Chicago River North staff and other travellers.
14 questions
Ask a question
Leo
26 days ago
Glasgow, United Kingdom
25 days ago
Shakopee, Minnesota

See all questions (14)

Questions? Get answers from The Westin Chicago River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms facing the river have really nice views!”
 of 5 bubbles Traveler104, 21 Feb 2017 | Read review
“Bring your workout gear”
 of 5 bubbles peterkD3700YK, 27 Jan 2017 | Read review
“AVOID like the plague!”
 of 5 bubbles addendum, 30 Dec 2016 | Read review
“River view rooms are worth the extra money.”
 of 5 bubbles misszoey, 27 Dec 2016 | Read review
“river view”
 of 5 bubbles 667yelenag, 21 Nov 2016 | Read review
5 of 5