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The Westin Michigan Avenue Chicago

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#56 of 187 Hotels in Chicago
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The Westin Michigan Avenue Chicago
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2,422 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Michigan Avenue Chicago
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Showing 2,315: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 28 October 2014

In a great location, on Michigan Ave, with Chicago right on your doorstep to explore by foot, this Westin is a great choice of hotel in Chicago. Staff were extremely friendly, and as is standard in the US, bedrooms are large and well appointed, I was lucky enough to have a partial view of Lake Michigan from mine. A charge...

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Helpful?
1Thank barnabybleach
westinmichave, Front Office Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you for your kind words and wonderful review of our property. We appreciate you sharing your feedback with us, and I'm thrilled to hear that you enjoyed your stay. We look forward to seeing you again in the future. Be Well, Shaun

Succasunna, New Jersey
Reviewed 23 October 2014

Excellent place to stay. You can also join SPG (Starwood Preferred Guest) when you arrive for free and you will get free internet access during your stay. The Cheesecake Factory is just across the road in the John Hancock Center. Yes, they have every sot of cake you could ever think of but they also have fantastic meals at great...

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Helpful?
Thank Joy K
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you for the positive feedback. I am glad to hear that your enjoyed the location of our property and I hope to have the pleasure of welcoming you back. Be well, Edyta

London, United Kingdom
Reviewed 23 October 2014

This was one of the best hotel beds I've had in a long time - really great nights sleep. Tried the hotel breakfast on one day and it was very good. The rest of the stay was as part of a function and here the catering was a bit of a let down. Not a great choice and food was...

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Helpful?
Thank AdrianSimpson
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you for the helpful feedback. I am glad to hear that your enjoyed our heavenly bed and I hope to have the pleasure of welcoming you back Be well, Edyta

Montreal, Canada
Reviewed 21 October 2014

We stayed three nights here in October. If location is your no. 1 priority then this hotel is a fantastic choice. It is right on Michigan ave. and within walking distance of many attractions, shops and restaurants. Unfortunately, there is no interesting view from the room. However, the staff is helpful and attentive. The only two downsides are the price...

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Helpful?
1Thank daniel l
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello, Thank you for the helpful feedback. I am glad to hear that your enjoyed the location of our property and I hope to have the pleasure of welcoming you back soon and give us another chance. Be well, Edyta

Creve Coeur, Missouri
Reviewed 17 October 2014

Stayed at the Westin Michigan Avenue recently for a four-day work event. The location is terrific (right across from the Hancock Building and just a few blocks from the CTA Red Line)! Neither the outside of the hotel nor the lobby decor set itself apart from many of the other nice hotels in the area, but the location definitely is...

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Helpful?
Thank MJandDC
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello, Thank you for the feedback. I am glad that you enjoyed the location of our property and my sincere apologies with regards to towels situation, service level that you experienced during your stay with us. We look forward to having the pleasure of welcoming you back in the future. Be well, Edyta

São Paulo, Sao Paulo, Brazil
Reviewed 17 October 2014

I found this hotel to be much like the Sheratons I visited around the US. While rooms can be old, service can make up for much of it. I ordered a lot of boxes from Amazon, that were handled properly, even tho they asked me for a fee (more and more common). While I have no problem paying for fees,...

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Helpful?
Thank Roberto M
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you for your feedback about handling packages fees and overall comments about your stay. I hope to have the pleasure of welcoming you back soon and wish you a great weekend. Be well, Edyta

wesford
Reviewed 15 October 2014

We arrived at 9AM hoping for an early check-in (we were hoping for noon!) and was quite pleased when the desk clerk said he had a room available for us now. We were unpacked and ready to explore by 9:15!! After a long day on the town we returned to our comfy room for some much needed rest. We were...

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Helpful?
1Thank opal_1001
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello Thank you for the excellent feedback! Thank you for positive comments about our Staff. We look forward to having the pleasure of welcoming you back. Be well, Edyta

Washington DC, District of Columbia
Reviewed 14 October 2014

This hotel is located across the street from the John Hancock Building and adjacent to endless shopping (Magnificent Mile)! There is also a stop for the Hop on Hop Off trolley close to the property. It's just a few blocks from Lake Michigan and numerous restaurants. A FedEx Kinkos is conveniently located on site as well.

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Helpful?
Thank Nikolean
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you for the outstanding comments. We are so glad that you took the time to share your experience, and we hope to have the pleasure of welcoming you back in the future. Be well, Edyta

Petoskey, Michigan
Reviewed 14 October 2014

I vowed not to stay here again since a disappointing stay in 2006, but had no choice as it was the weekend of the Chicago Marathon and my usual go to places were totally booked. I needed two queen beds, since I was traveling with my sister and they could accommodate us. I arrived to find a long line with...

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Helpful?
1Thank dre51
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello, Thank you for your feedback about your findings in the closet and overall comments about your stay. My sincere apology for the inconvenience and I hope to have the pleasure of welcoming you back soon. Be well, Edyta

Bogota, Colombia
Reviewed 13 October 2014 via mobile

My husband and I stayed here for the Chicago marathon. The only good thing the hotel has is its location, right in the middle of everything and close to several subway stations, that is it. The rooms need to be renovated, they are old and outdated. To our surprise there was no minibar in our room. The first day we...

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Helpful?
2Thank Verinn
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Thank you for the helpful feedback. I am glad to hear that your enjoyed the location of our property and I hope to have the pleasure of welcoming you back soon and give us another chance. Be well, Edyta

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep. ... more   less 

Additional Information about The Westin Michigan Avenue Chicago

Address: 909 N Michigan Ave, Chicago, IL 60611-1935
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: ₹ 11,585 - ₹ 32,138 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Michigan Avenue Chicago 4.5*
Number of rooms: 752
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Also Known As:
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Michigan Ave Hotel Chicago
Westin Chicago
Chicago Westin
Westin Michigan Avenue Chicago
Hotel Style:
#16 Green Hotel in Chicago
#19 Spa Hotel in Chicago
#35 Luxury Hotel in Chicago
#75 Family Hotel in Chicago
#77 Romantic Hotel in Chicago
#85 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Michigan Avenue Chicago staff and other travellers.
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Questions? Get answers from The Westin Michigan Avenue Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quite floors”
 of 5 bubbles ankitbhatia07, 9 Mar 2017 | Read review
“to get a great view ask for high floors”
 of 5 bubbles tajj2013, 1 Mar 2017 | Read review
“If you can get a room with good view (south / east exposure or high floor, great. Lower north exposure on tenth floor had zero view.”
 of 5 bubbles Oakparker300, 26 Feb 2017 | Read review
“Ask for a room with a lake View”
 of 5 bubbles bowesally85, 13 Feb 2017 | Read review
“Ask for a higher floor with a view”
 of 5 bubbles BethS290, 4 Feb 2017 | Read review
5 of 5