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The Westin Michigan Avenue Chicago

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#50 of 185 Hotels in Chicago
Certificate of Excellence
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1 room 2 adults 0 children
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The Westin Michigan Avenue Chicago
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2,385 Reviews from our TripAdvisor Community

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Showing 2,280: English reviews
usa
Reviewed yesterday NEW

It's the usual Westin amenieties. The room was quiet, we were on the "special floor" so two doors down we could get a complimentary continental breakfast. We paid with SPG points but it was half a night's room rate to park! $69 to valet park. We should have taken the train, but the museum my husband has wanted to see...

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Helpful?
Thank thedoglady
.
Reviewed yesterday NEWvia mobile

Loved this hotel.so modern and clean. Reception friendly.one person who wasnt was the asian lady who told you about places to go.so unhelpful with little knowledge and no eye contact .She acted like u were holding her up.so we went back to reception who really helped us with lots of suggestions. So love Chicago .definitely go back and even stay...

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Helpful?
Thank teresah207
Reviewed 5 days ago NEW

Since we got married at a Westin resort we have fallen in love with them! Whenever we travel we aim to stay at a Westin at all costs! Being a SPG memebr is a huge benefit and wonderful program. The staff at the Chicago Westin are so genuinely friendly and fun to talk with. The rooms are stunning and look...

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Helpful?
Thank Danelle M
Management response:

Thank you for the high marks and we’re thrilled to know that you enjoyed your visit! Feedback like this from our SPG members is why we love what we do. We look forward to welcoming you back every time you return to Chicago! Make sure to let us know your favorite room at our property next time you visit so...

Rochester, New York
Reviewed 5 days ago NEW

Rooms were updated, modern, and very clean. Service (housekeeping and front desk/door) was excellent and very courteous. Was in town for a wedding and everything was great!!! Would definitely stay again!

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Helpful?
Thank nsalsedo
Lansing, Michigan
Reviewed 6 days ago NEW

Great Hotel staff very helpful. Bar staff and bar also very nice. Great selection. Morning Breakfast staff helpful also. Quick over night trip for visa application. Valet realized I had left my phone in the car and brought it in to me.

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Helpful?
Thank cw00dburn
New Carlisle, IN
Reviewed 1 week ago

This was the 2nd time I have stayed at The Westin Michigan Avenue. I requested a Michigan Ave view, and stayed in room 1110. Beautiful room with a beautiful view! Located at the north end of the shopping district, EVERYTHING is well within walking distance down to the river (even during a Chicago winter). Nice cozy bar in lobby. Staff...

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Helpful?
Thank Kevs442
Hartmut O, Director of Operations at The Westin Michigan Avenue Chicago, responded to this review

We appreciate your loyalty and it's great that you enjoyed the stunning view of Michigan Avenue. All of our rooms are newly renovated and some offer great views of Mag Mile or Lake Michigan. We look forward to welcoming you back soon.

Chicago, Illinois
Reviewed 1 week ago

The location couldn't be better right in the middle of everything in the Gold Coast. Room was clean and spacious with a great bathroom (perfect for women). In-room dining is quick and food is great. Highly recommend!

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Helpful?
Thank clovelace2294
Management response:

Thank you for the high marks and we’re thrilled to know that you enjoyed your visit! We are happy you enjoyed our recently renovated rooms. We look forward to welcoming you back soon!

Reviewed 1 week ago via mobile

Traveled with my daughter for a few days of shopping for Christmas. Hotel is in a great location for such. Rooms are a bit dated but overall, worth the investment. I would stay there again if not just for the location alone.

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Helpful?
Thank John I
Management response:

It's great to hear you and your daughter enjoyed your time at our property and in Chicago! We have recently gone through a extensive room renovation, but will continue to improve to meet the standards of our guest. We look forward to your next visit!

Boston, MA
Reviewed 1 week ago

Typical Westin hotel. Very friendly staff, upgraded with prodding. However, even the upgraded lakefront rooms are blocked by a highrise between the hotel and Oak Street Beach, so it takes some of the glamour away. Can be overrun with tourists, and the room service is standard, not exciting (if not a little worse than average) execution of the typical Westin...

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Helpful?
Thank navi_jen
Management response:

We typically strive for satisfaction levels in the top 90%. We did not leave that level of satisfaction with you but would like to do so in the future. We are continuously working to improve our property, so with that being said we hope your next stay with us will be 5-star!

Reviewed 1 week ago via mobile

Everyone one at the Chicago Westin Magnificent Mile Hotel treated my family with the utmost of care, we felt very special. All of the staff was extremely accommodating to our specific needs. The dinning experience in the Grill Restaurant was absolutely delicious, the sleeping experience is truly heavenly, I especially enjoyed the essential lavender essence & the late checkout is...

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Helpful?
Thank Les P
Management response:

We truly enjoyed having you and your family on property and hope to have you back with us again soon. With Westin we want to make sure all of our guest Sleep Well. Next time you visit make sure to ask for a few of the Sleep Well Lavender Balm to take home with you, We've got plenty!

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep. ... more   less 

Additional Information about The Westin Michigan Avenue Chicago

Address: 909 N Michigan Ave, Chicago, IL 60611-1935
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: ₹ 8,459 - ₹ 27,287 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Michigan Avenue Chicago 4.5*
Number of rooms: 752
Reservation Options:
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Also Known As:
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Michigan Ave Hotel Chicago
Westin Chicago
Chicago Westin
Westin Michigan Avenue Chicago
Hotel Style:
#16 Green Hotel in Chicago
#18 Spa Hotel in Chicago
#32 Luxury Hotel in Chicago
#75 Family Hotel in Chicago
#77 Romantic Hotel in Chicago
#85 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Michigan Avenue Chicago staff and other travellers.
11 questions
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Questions? Get answers from The Westin Michigan Avenue Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet floors, comfy bed, great location, in the heart of the fun”
 of 5 bubbles danellem2017, 13 Jan 2017 | Read review
“higher rooms you can hear less street and subway traffic.”
 of 5 bubbles nsalsedo, 13 Jan 2017 | Read review
“Get a view of Michigan Ave. in winter, especially for Christmas lights”
  • Room with a view
 of 5 bubbles cfrango, 19 Dec 2016 | Read review
“Ask for a city view as it made a difference to our stay being able to see all of the Christmas lights.”
 of 5 bubbles jaynes748, 18 Dec 2016 | Read review
“Corner rooms are the best!”
 of 5 bubbles heatherkX4759NC, 13 Dec 2016 | Read review
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