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What we appreciated most was the attention to detail in the club lounge. The staff there is incredibly attentive, pleasant to dialogue with and just made the experience one to return to. The food options in the club lounge were more like a full meal...More
I arrived 2 hours early (11am). I went to the desk just to see if they had a room eta and to store my luggage so I could start sight seeing. Luckily the Westin accommodated me and had a room immediately ready for me. Score!...More
3 Thank Jennifer M
Response from Tyler K, Guest Relations Manager at The Westin Michigan Avenue ChicagoResponded 4 March 2018
It is great to hear you enjoyed your time at our hotel and in the city! I will be sure to share your kind words with the team.
As you mentioned, our location is ideal for walking or catching a cab to any attraction in...More
Staff always creates a differentiated experience every time I travel to the Westin - for both business and pleasure trips. Very accommodating at the front desk, concierge desk, club lounge, and parking.
Midway through a multi-city business trip I arrived in Chicago late with cold howling wet icy wind. They checked me in with a nice upgrade and it really set a nice tone for my stay. Housekeeping was prompt to clean the room when I left,...More
My stay was for business meetings but it felt as if I was on vacation.
The quality of the room, the services and quality of care given to me by Lauren - outstanding!
Hungry? You have got to go into the Grille - attached to...More
Response from Tyler K, Guest Relations Manager at The Westin Michigan Avenue ChicagoResponded 4 days ago
Thank you for the 5-star review. We believe our staff is what sets us apart from other hotels on Michigan Avenue. Lauren is one of our stars, and we will be sure to share your feedback. We look forward to your next Chicago visit.
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale.
Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.