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The Westin Michigan Avenue Chicago

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Traveller (607)
Room & Suite (424)
Dining (38)
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About
Description
The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair Access
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Pool
Free Parking
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
,
Luxury
,
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
,
Luxury
,
Family
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms
Number of rooms
752
Price range
US$ 143 - US$ 553 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Michigan Avenue Chicago Hotel Chicago
,
Westin Michigan Ave Hotel Chicago
,
Westin Chicago
,
Chicago Westin
,
Westin Michigan Avenue Chicago
Location
United States > Illinois > Chicago > Magnificent Mile / Near North Side
Reviews (2,827)
Filter reviews
2,695 results
Traveller rating
1,295
733
386
167
114
Traveller type
Time of year
LanguageEnglish
More languages
1,295
733
386
167
114
Show reviews that mention
All reviews michigan avenue heavenly bed great location hancock building the magnificent mile the north end water tower place rush street shopping and restaurants great shopping lake view mag mile few blocks navy pier valet parking kira spg
FilterEnglish
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1 - 5 of 2,695 reviews
Reviewed yesterday

Really nice hotel in an excellent location, right across the street from 360 observation deck and opposite the 3 rd stop on the hop on hop off trolley tour. On the Magnificent mile and 2 minutes from a Macys and lots more. Good gym on...More

Thank 67Smiths44
Hotel's Favourite
Reviewed 31 March 2018

We love this Westin! Rooms are outstanding! Service is excellent! Location is fantastic! Club Room is exceptional! We'd come into town for a long-weekend to celebrate our youngest daughter's 25th Birthday. Middle daughter also flew into Chicago to join us. I'd used Suite Awards to...More

Thank mikie376
Response from Tyler K, Guest Relations Manager at The Westin Michigan Avenue ChicagoResponded 19 April 2018

Thank you for the amazing review. We have shared the kind words with all the employees mentioned above. We hope your youngest had a wonderful birthday! We always look forward to the arrival of our returning guest, and hope we are able to celebrate many...More

Reviewed 3 days ago

Great location for exploring Chicago. But the hotel doesn't have free wi-fi or reasonably set prices for the wi-fi ($16.95 / day is way too high!) which is lowering the grade from 4 to a 3. On the plus side are the beds which are...More

Thank hanna_ksd
Response from tyler k, Guest Relations Manager at The Westin Michigan Avenue ChicagoResponded yesterday

Thank you very much for providing us with the gift of feedback. We typically strive for, and succeed in providing, satisfaction levels in the top 90%. We did not leave that level of satisfaction with you but would like to do so in the future....More

Reviewed 3 days ago via mobile

Yeah, sure it’s a “not-very-personable chain” but don’t bin it because of that! Busy place, ultra convenient location, nice rooms and one of the best room service breakfasts I’ve had over years of traveling this land on business. Generous portions, delivered quickly and nice and...More

Thank davidhnichols
Reviewed 1 week ago via mobile

Yesterday I was at Trump tower. More out of curiosity than anything else. However the Westin and Trump tower are very similar prices but a mile apart in terms of standards. The Westin is a tired and unimpressive hotel with absolutely no redeeming features. Everything...More

Thank David M
Response from tyler k, Guest Relations Manager at The Westin Michigan Avenue ChicagoResponded 4 days ago

Thank you very much for providing us with the gift of feedback. I have shared your review with the appropriate hotel team to ensure we are continually using the feedback from our guest to move our property forward. We will continue to strive to provide...More

View more reviews
Questions & Answers
Ask a question
JohnM15021955
13 August 2018|
AnswerShow all 8 answers
Response from Stockargus | Reviewed this property |
The train is easy and if it is raining you can Uber/Lyft from the 9 min. walk from the station. Traffic can make your rideshare bill skyrocket. No traffic means no hassle.
0
Votes
Amanda T
10 February 2018|
AnswerShow all 3 answers
Response from JLumbo | Reviewed this property |
Valet is $70 a day
1
Vote
Dale G
13 September 2017|
AnswerShow all 5 answers
Response from Emanuel B. C | Reviewed this property |
Take the Orange Line Train to the Clark/Lake Stop and Walk right across the bridge (2 blocks) and it sits right there!
0
Votes
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