Perfectly located, clean, great staff. Nothing missing. Slept better than at home. Boutique feel and not an impersonal huge hotel. Internet easy to get and fast. Lounge area cozy. Easy walk to Michigan Ave and lake.
Room, location great. Staff really helpful, friendly professional. Service, ambience, quality of food and drink in bar/restaurant area all great. When return to Chicago, would be delighted to stay here again.
We have stayed at this property several times over the past 18 years. This year the prices for rooms were very reasonable. The atmosphere in the bar was excellent and food was very good. Doormen were excellent. The rooms used to be very upscale. I would call the new…
Our second stay as this wonderful boutique hotel conveniently located to much of everything in downtown Chicago. The people serving one as a guest are the best!! Looking forward to our next visit that we are confident will produce a trifecta!!
Hotel ok rooms noisy workmen outside the room from 8am putting up scaffold. Bar staff ok but one man in particular treated us very badly . Food good not a big menu but expensive. Only one lift for 16 floors. Small hotel near shops but I think there is better value elsewhere
"We asked for a room with a view. They gave us a corner room, and it was lovely. So quiet!"
"Ask the staff for help finding the right room - several variations."
"go for the Deluxe King"
"Junior Suite is the way to go"