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4/2/2018 5/2/2018
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    The Willows

    555 W Surf St, Chicago, IL 60657-6020
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    4/2/2018 5/2/2018
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     5 people are viewing this hotel
    US$ 96
    US$ 96
    US$ 96
    Traveller (100)
    Room & Suite (169)
    Dining (1)
    Overview
    • Excellent49%
    • Very good38%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
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    Reviews (988)
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    231 - 235 of 960 reviews

    Reviewed 2 November 2016

    The Willows is ideally located in Lincoln Park near the lake and parks with plenty of places to eat nearby. The hotel itself is older, but the appointments etc. are nice. Except for the bumpy carpet in the halls. The breakfast was an especially nice...More

    Review collected in partnership with this hotel
    Thank Lyda P
    Response from Broughton H, Manager at The WillowsResponded 5 November 2016

    Dear Lyda, Thank you for choosing the Willows for your recent trip to Chicago. I saw your comments and wanted to let you know we appreciate your feedback. It's great to hear you enjoyed our hotel, it's location and especially our breakfast. We enjoy providing...More

    Reviewed 2 November 2016

    Wanted to spend a weekend with family and The Willows allowed us to do just that! So fun location within walking distance for local dining and "little shop" shopping. When I originally looked online I found it too pricey BUT when I checked back, the...More

    Thank Melody F
    Response from Broughton H, Manager at The WillowsResponded 5 November 2016

    Dear guest, Thank you so much for your fantastic review. We are happy you enjoyed staying with us, but most importantly the time you spent with your family. We look forward to welcoming you back next time you come to Chicago to see them. All...More

    Reviewed 2 November 2016 via mobile

    The Willows is a beautiful, older hotel in a great location in downtown Chicago. The staff was friendly and overall, it was very good. The only minor complaints are that the heating/cooling system could stand updating and the window in my room faced an alley...More

    Thank Kenneth R
    Response from Broughton H, Manager at The WillowsResponded 5 November 2016

    Dear Kenneth, Thank you for taking the time to review our hotel. We appreciate that you enjoyed the character of it, our friendly service and the location as well. I also would like to thank you for your comments about the heating/cooling system. Even tho...More

    Reviewed 31 October 2016

    This is a great boutique hotel in the Lincoln Park District. It is 1.5 miles from Wrigley Field in a nice neighborhood. The hotel is wonderful, we had a double queen room and it was clean and spacious. The staff was excellent. Very helpful. Good...More

    Thank Traveler9110
    Response from Broughton H, Manager at The WillowsResponded 1 November 2016

    Dear guest, Thank you for your kind comments that you have shared here on Tripadvisor. We are happy to hear that you have enjoyed your time with us. It was a great weekend to be in Chicago, with the World Series, Halloween and beautiful weather...More

    Reviewed 26 October 2016

    The hotel could have a better hairdryer & towels. The staff was very friendly. The location was very convenient & it felt very safe to walk from. The hotel is older but furnished very nicely, it felt a cozy inn because of its small size...More

    Review collected in partnership with this hotel
    Thank 815bethl
    Response from Broughton H, Manager at The WillowsResponded 1 November 2016

    Dear guest, We appreciate your comments during your recent stay with us. We are delighted to see that you had a good experience with us, from the comfort of the room, to the neighborhood. We also appreciate your thoughts about the hairdryers and towels. We...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    Details
    • Price range
    • US$ 91 - US$ 262 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Best Value Hotel in Chicago
    • #37 Romantic Hotel in Chicago
    • #67 Business Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 55
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, Booking.com, Orbitz, Priceline, getaroom.com, Travelocity, HotelQuickly and Cancelon so you can book your The Willows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Lakeview
    • Also Known As
    • The Willows Hotel Chicago ,
    • Willows Hotel Chicago ,
    • Willows Chicago
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    Traveller (100)
    Room & Suite (169)
    Dining (1)
    Hotel & Grounds (110)
    Bathroom (9)
    Family and Play Areas (3)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    JC J
    18 November 2017|
    AnswerShow all 5 answers
    Response from Broughton H | Property representative |
    Good morning, We do not offer a shuttle service thru the hotel, however there is a service called "GO AIRPORT" that offers shuttle to and from airports throughout Chicago. You can give them a call directly or set up your... More
    0
    Votes
    Pollyjones
    13 September 2017|
    AnswerShow all 3 answers
    Response from rudoffmm | Reviewed this property |
    When we were there we did the aquarium, Navy Pier, the golden Mile, and a tour of Wrigley field. My wife has limited walking ability so we took Uber when we needed to travel. The lake front is not far from the Hotel.
    1
    Vote
    515minnie
    2 May 2017|
    AnswerShow all 2 answers
    Response from Cindy D | Property representative |
    Hi 515minnie, Thank you for getting in touch. Unfortunately we do not allow pets on property.
    0
    Votes
    Room Tips
    "Clean, comfortable hotel with very friendly staff! Great location."
    Read review
    "room 420 is very hot"
    Read review
    "They sell wine in the rooms. Nice touch."
    Read review
    "Ask for a recommendation. And be sure to get a guide to your TV channels!"
    Read review
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