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Sheraton Grand Chicago

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Traveller (1307)
Room & Suite (801)
Dining (98)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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  • Excellent49%
  • Very good30%
  • Average13%
  • Poor5%
  • Terrible3%
Certificate of Excellence
GreenLeaders Bronze level
The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy.
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Property amenities
Room Service
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Wheelchair Access
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
Marina View
Harbour View
Hotel links
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Special Offer:Book Early & Save in TX!
Hotel deals
Full view
100Great for walkers
Grade: 100 out of 100
1308Restaurantswithin 0.5 km
269Attractionswithin 0.5 km
Reviews (5,442)
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All reviews the river navy pier the club lounge shula's steakhouse within walking distance concierge desk michigan ave whole foods the magnificent mile self parking mini fridge fitness center corner room millennium park hotel is in a great location mag mile the loop
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1 - 5 of 5,100 reviews
Reviewed 1 week ago via mobile

The Sheraton grand Chicago is a very nice hotel in the center of town very close to all the major attractions. The room we were in had an amazing view of downtown, the room was clean and nicely furnished, coffee machine abd safe( although the...More

Thank Voyager81977
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 5 days ago

Dear Voyager81977, Thank you for sharing your pleasant experience at the Sheraton Grand Chicago. We are delighted to read our accommodation and amenities met most of your expectations and that you also liked our fabulous location. We loved serving you and look forward to welcoming...More

Hotel's Favourite
Reviewed 3 November 2018 via mobile

We stayed at the Sheraton grand Chicago on a trip celebrating our 31st wedding anniversary and found it a fantastic location from which to explore a wonderful city. Our room overlooked the river and we had a great view of Trump tower. The room was...More

1  Thank Rob H
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 5 weeks ago

Dear Rob H Thank you for including the Sheraton Grand Chicago in your anniversary celebrations. We are delighted we could provide you with an exceptional stay here in the heart of The Windy City! It's always great to know from our guests and we appreciate...More

Reviewed 1 week ago

Great property with nice rooms. Executive lounge is very nice. I did have a minor problem with the heating/AC in my room and it wasn't resolved properly the first time. I spoke with Mercedes at the front desk, and she was an absolute star! Mercedes...More

Thank 62,61,234
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 6 days ago

Dear 6261234, It was a pleasure having you as our guest at the Sheraton Grand Chicago. We believe a well-equipped room along with the amazing service and facilities sets the tone for a wonderful visit, and we are thoroughly excited to know this was your...More

Reviewed 1 week ago via mobile

High class hotel. Nice rooms, top class service. All that you can want from hotel like Sheraton. View from room was impresive. Excellent hotel, but there is one -. Free Wi-Fi only on ground floor. Every other internet is $$More

Thank shivetay
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 1 week ago

Dear shivetay, It was our pleasure welcoming you to the Sheraton Grand Chicago! Our guest rooms are warmly decorated, featuring unparalleled views of the city and the irresistible comforts of our Sheraton Signature Sleep Experience. It was a pleasure serving you, and we look forward...More

Reviewed 1 week ago via mobile

Very clean and very professional from bell hops, concierge service, front desk check in, maid staff, bar staff and meeting rooms. Rooms were clean and comfortable. Lots of pillows and towels. Gym was very well appointed. 5 minute walk to miracle mile and many restaurants....More

Thank 946erikb
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 1 week ago

Dear 946erikb, On behalf of our staff, thank you for the terrific review! We are pleased to know how much you loved your stay. Overlooking the Chicago River, our guests are within walking distance of some of our city's best dining, entertainment, and nightlife. All...More

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Questions & Answers
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24 November 2018|
AnswerShow all 4 answers
Response from daviddNaperville | Reviewed this property |
Don’t know
Pool H
18 November 2018|
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Response from Foodiein757 | Reviewed this property |
In thise case it means you have a high floor and a better view. In Chicago, river views are considered a "plus" so their deluxe rooms have high floor views of the river or something else good to look at outside the room. I... More
2 August 2018|
AnswerShow all 4 answers
Response from LaiLaiYeong | Reviewed this property |
Most hotel properties would offer rollaway for a fee. Rollaway bedding should be available.
Room Tips
"get a room to the waterfront"
3 weeks ago
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"view over the river"
4 weeks ago
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"Higher is better, but if you miss out, the river is just to one side."
4 weeks ago
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"34th floor is top"
24 Oct 2018
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US$ 117 - US$ 382 (Based on Average Rates for a Standard Room)
chicago sheraton
Sheraton Chicago Hotel and Towers
United StatesIllinoisChicagoCentralStreetervilleNear North Side
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