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Sheraton Grand Chicago

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Traveller (1271)
Room & Suite (791)
Dining (98)
Overview
Hotel website
301 East North Water Street, Chicago, IL 60611-4534 See on map
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Sheraton Grand Chicago
Special Offer: Unlock Member Rates!
Hotel deals
Reviews (5,386)
Filter reviews
5,048 results
Traveller rating
2,516
1,438
658
281
155
Traveller type
Time of year
LanguageEnglish
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2,516
1,438
658
281
155
Show reviews that mention
All reviewsthe rivernavy pierthe club loungeshula's steakhousewithin walking distanceconcierge deskmichigan avewhole foodsthe magnificent mileself parkingmini fridgefitness centercorner roommillennium parkhotel is in a great locationmag milethe loop
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1 - 5 of 5,048 reviews
Reviewed yesterday

My husband and I stayed at Sheraton Grand for three nights. We arrived and noticed the hotel workers were on strike. Found out that 30 of Chicago's hotels will have people on strike outside the buildings. They were outside from 8am to 10 pm everyday....More

Thank LW6167
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded today

Dear LW6167, thank you for your response. We apologize for the inconveniences you experienced during your stay and we hope to reach a resolution for you quickly. Please reach out to us directly at the hotel to discuss in greater detail your experience. We look...More

Hotel's Favourite
Reviewed 8 July 2018 via mobile

From the moment we arrived, excellent service! Got ripped off by taxi driver from the airport but doorman came to the rescue without hesitation! And later gave us an excellent recommendation for a cheap and cheerful (and excellent) diner close by. He also checked we...More

2  Thank jmahon31
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 18 July 2018

Dear jmahon31, Thank you for the generous feedback of our hotel, the Sheraton Grand Chicago. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We will definitely share your...More

Reviewed 3 days ago

I booked a stay for a convention & got a discounted room rate through a room block, but had to change my reservations at the last minute & come in 2 days early. The room block was sold out & there were no more Deluxe...More

Thank Scott M
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 2 days ago

Dear Scott M, Thank you for being our guest while you were here for a convention. We love knowing that the outstanding service provided by Crystal went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and...More

Reviewed 4 days ago

Stayed here for a conference and loved it. Concierge was helpful for places to dine. Was great to have the concierge lounge for breakfast, snacks and afternoon snacks. Clean and our room was very good sized. Nice and respectful cleaning staff. Glad we chose this...More

Thank Theresa F
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 3 days ago

Dear Theresa F, Thank you for choosing the Sheraton Grand Chicago while here for a conference. We are delighted you enjoyed our great location and courteous service as well as excellent amenities. It was our pleasure having you as our guest, and we look forward...More

Reviewed 5 days ago

Had a good stay at Sheraton Grand for a training. Good property with good amenities. Friendly staff as well as clean rooms. Hotel proximity to most of the attractions. Tons of restaurant options within walking distance of the property.More

Thank raoulpinto
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 4 days ago

Dear raoulpinto, On behalf of our staff, thank you for the kind review! We are pleased to know how much you enjoyed our location within walking distance of some of our city's best dining, entertainment, and nightlife. All of us at the Sheraton Grand Chicago...More

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About
Description
The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers ...More spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,218
Price range
US$ 136 - US$ 555 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Chicago Hotel and Towers
Also Known As
Chicago Sheraton
Location
United States > Illinois > Chicago > Streeterville / Near North Side
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,218
Price range
US$ 136 - US$ 555 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Chicago Hotel and Towers
Also Known As
Chicago Sheraton
Location
United States > Illinois > Chicago > Streeterville / Near North Side
Photos
Traveller (1,271)
Room & Suite (791)
Dining (98)
Pool & Beach (44)
Amenities (90)
Business Centre & Event Rooms (35)
Family and Play Areas (2)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
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Questions & Answers
Ask a question
spinto1081
2 August 2018|
AnswerShow all 4 answers
Response from LaiLaiYeong | Reviewed this property |
Most hotel properties would offer rollaway for a fee. Rollaway bedding should be available.
0
Votes
Jacqueline M
2 August 2018|
Answer
Response from Umparrys W | Reviewed this property |
I’m not sure. It should be on the hotels website
0
Votes
andslat
13 July 2018|
AnswerShow all 2 answers
Response from Philipjan888 | Reviewed this property |
Best to check with the hotel. I didn’t recall reading anything about charges for pets.
0
Votes
Room Tips
"Ask for a water view!"
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"Ask for a river view if you can"
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"Pay extra and get the water view room. Higher floors offer a better view of the amazing skyline."
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"My room on 10th floor facing west had a great view of the river"
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