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Renaissance Chicago Downtown Hotel

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#57 of 185 Hotels in Chicago
Certificate of Excellence
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1,561 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Chicago Downtown Hotel
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Showing 1,487: English reviews
Reviewed 3 weeks ago via mobile

Stayed for a long weekend with my business partner. The concierge, Ikram, was very helpful and arranged tickets to NBA, NFL and a music show with short notice. Thanks Ikram!! The hotel is newly renovated and the location, the service and the overall quality was excellent. We for sure stay here the next time we visit Chicago.

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Helpful?
Thank Mattias J
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Mattias - Delighted Ikram could assist you with tickets and discovering more of the windy city! We hope to welcome you back again soon!

Reviewed 3 weeks ago via mobile

Working with the public, I know this is not acceptable. It's not hard to clean the bottom of the toilet, sweep the floor, or pay attention when folding the towels. If only it were possible to take a picture of the mirrors to! They looked like they hadn't been wiped down in about 6months. For the price I would expect...

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Helpful?
Thank Kelsey G
RenaissanceChicagoGM, Execuitve Assistant at Renaissance Chicago Downtown Hotel, responded to this review

We are very sorry to hear about your experience at our hotel. We will be sharing your feedback with appropriate members of our management team to investigate the issues further. We certainly hope you will allow us another chance to surprise and delight you in the windy city.

Clearwater, Florida
Reviewed 3 weeks ago

We stayed here for a large conference and upgraded for the best wifi and could not get it to work in the room. We called the front desk manager and was told it was working fine and it must be the device. Housekeeping did not give us new towels so we had to call and ask for clean ones. We...

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Helpful?
1Thank webbsyght
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

webbsyght - We are very sorry to hear about your experience at our hotel. We will be sharing your feedback with appropriate members of our management team to investigate the issues further. We certainly hope you will allow us another chance to surprise and delight you in the windy city.

Reviewed 4 weeks ago via mobile

We came up for a girls night out and stayed here! We loved the hotel. Staff is friendly and attentive! Declan the bartender was fantastic and made our trip! I can't recall the name of the check in associate, however, he did a great job fixing some of the issues I had when I made the reservation. Also John the...

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Helpful?
Thank Sarajohanne
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Sarajohanne - We are delighted our whole team could make your stay more enjoyable! Until next time, live well!

Long Branch, NJ
Reviewed 11 December 2016

The Renaissance is well-sited and well-sighted. It's convenient to public transit (albeit a few blocks from the Blue Line to/from O'Hare), walkable to major office buildings, and rooms facing the river offer a superb view. That said, the rooms themselves are ordinary and somewhat austere, with motelesque baths. Street noise intrudes when there's a commotion on Wacker - you'll hear...

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Thank Ignotus
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Ignotus - We appreciate your time in sharing your review of our property. We hope you will think of us the next time your travels bring you to the windy city.

Denver, Colorado
Reviewed 9 December 2016

My wife had to come to Chicago for a conference and I decided to take a vacation in the process. The location is great being a block away from the trains and a few blocks from all the shopping on Magnificent Mile and tons of nearby restaurants. Getting there from Midway Airport was incredibly easy - we jumped on the...

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Helpful?
Thank MShappell
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

MShappell - Delighted you could join us for a little getaway! Come explore more of what the windy city has to offer soon!

Dollard-des-Ormeaux, Canada
Reviewed 7 December 2016

The Hotel was recently refurbished. It is a great spot to spend a weekend since it is pretty much in the center of a great city. We had tickets for a show at the Chicago theatre (right beside). The Concierge service is Awesome - they know everything !

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Thank Pierreetanna
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Pierreetanna - We hope our navigators were able to help you discover something wonderfully new during your stay!

San Diego, California
Reviewed 5 December 2016 via mobile

My husband and I wanted to experience a "real Christmas vacation" considering that in San Diego it stays in mid 60s all winter. We loved the city but what made this stay so amazing was this hotel as well as the staff. From arrival to departure. Jill the front desk agent gave us a beautiful room, she was so kind!...

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Helpful?
Thank baustin24
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

baustin24 - Absolutely delighted to hear that Jill and team could make this Christmas Vacation extra special for you and your husband! We appreciate all the kind comments and hope to see you again!

Peoria, Illinois, United States
Reviewed 4 December 2016

A lot of thinking about style and substance went into making the Renaissance a destination. The service from the front door and valet gentlemen, to the wait staff at the bars and restaurants were very accommodating and eager to serve. The decor is extraordinary and cutting edge tastefully done. We had a corner room with living room area that was...

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Helpful?
1Thank Bill W
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

Bill W - We certainly are the perfect destination for enjoying Chicago! Also, we totally can't blame you for not wanting to go to sleep with that view to enjoy! Until next time, live well.

London
Reviewed 30 November 2016 via mobile

We've been here once every two years for a while. It's been 'done up' since our last visit. The reception area is now futuristic. Check in experience was only OK. We expressed dissatisfaction at the daily charge of $14.99 for wifi. Later we were told by a more helpful member of staff that this can be avoided by signing on...

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Helpful?
1Thank JohnRADLondon
RenaissanceChicagoGM, Kelsey, Executive Assistant at Renaissance Chicago Downtown Hotel, responded to this review

JohnRADLondon - We appreciate your feedback and are sorry to hear we could not provide you with a truly memorable experience. We certainly hope you will still consider our hotel for future visits to the windy city. Thank you and live well.

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Merging the business of the Loop with the pleasure of State Street and Chicago’s Theater District, the newly renovated Renaissance Chicago Downtown Hotel invites discovery at every turn. Winner of a TripAdvisor Certificate of Excellence, the Renaissance Chicago enthralls from the moment you enter the lobby – featuring a VIP Club Lounge, Artist Studio, Coffee Bar and Library. Unwind and revitalize in one of the 520 guestrooms and 40 suites featuring unique amenities with marble accents complimented by skyline views of the city's architecture. Wind down inside this luxury hotel in Chicago’s Rejuvenation Center boasting a refreshing indoor pool and indulgent spa treatments. Experience this downtown Chicago hotel’s distinctive and hip scene with local flair, delectable dishes and creative cocktails. This premier Chicago theater hotel is steps away from upscale shopping, fine dining, the theater district, and famed Millennium Park. Your own Windy City experience awaits at this downtown Chicago boutique hotel. ... more   less 

Additional Information about Renaissance Chicago Downtown Hotel

Address: 1 W Wacker Dr, Chicago, IL 60601-1631
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: ₹ 12,416 - ₹ 34,041 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago Downtown Hotel 4*
Number of rooms: 560
Reservation Options:
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Also Known As:
Renaissance Hotel Chicago
Chicago Renaissance
Renaissance Chicago Hotel
Hotel Style:
#19 Spa Hotel in Chicago
#22 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#34 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Chicago Downtown Hotel staff and other travellers.
9 questions
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St. Louis
over a year ago
1 month ago

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Questions? Get answers from Renaissance Chicago Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view. It's especially nice at night.”
 of 5 bubbles ElaineAndGreg, 13 Jan 2017 | Read review
“Ask for a room with a river view”
 of 5 bubbles njw_to, 2 Jan 2017 | Read review
“ask for high room with a view of the River.”
 of 5 bubbles 724steveo, 31 Dec 2016 | Read review
“Ask for a river view room on a high floor.”
  • View from room 1720
 of 5 bubbles 3Rudes, 30 Dec 2016 | Read review
“Executive Suite”
 of 5 bubbles Foodcrazy48, 30 Dec 2016 | Read review
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