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Renaissance Chicago Downtown Hotel

1,750 reviews
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Traveller (613)
Room & Suite (259)
Dining (32)
Overview
  • Excellent52%
  • Very good35%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“the river”(287 reviews)
“great location”(339 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Renaissance Chicago Downtown Hotel
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,750)Write a Review
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1,666 results
Traveller rating
851
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576
160
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Show reviews that mention
All reviewsthe rivergreat locationa river view roomthe concierge loungestate streetthe theater districtwacker drivewithin walking distancethe loopclub levellobby barhouse of blueschicago downtownhigh floorblue linemillennium parkking bed
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1 - 5 of 1,666 reviews
Reviewed 5 days ago

In my opinion this is the best hotel in the city. Best views of the Chicago River and all that goes on there (which is A LOT!), the hotel lobby is fantastic and vibrant and the decor is just awesome. The food at the hotel...More

Thank Barb H
Response from RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown HotelResponded 3 days ago

Barb H - We appreciate all the love! We can't wait to welcome you back!

Reviewed 1 week ago

Was confronted by hotel staff regarding a noise complaint from another guest. This is an absolutely absurd way to do business. You have a paying guest, who is not satisfied with the standards of their accommodations, and your remedy to that situation is to disrupt...More

Thank chicagotravels122017
Response from RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown HotelResponded 1 week ago

chicagotravels122017 - We appreciate your feedback. We do look to create a hotel environment that is suitable to all guests staying with us. We will be sharing your comments with our team in regards to how the situation was handled.

Reviewed 2 weeks ago

we had a great trip, seeing lots of sights. When I asked my girl friend what her favorite part of the visit was she said " The hotel". That is a huge recommendation. The rooms were beautiful, the lobby excellent with lots of variety, including...More

Thank Jim C
Response from RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown HotelResponded 2 weeks ago

Jim C - Absolutely delighted to hear that we were the favorite! We hope to see you again soon!

Reviewed 3 weeks ago via mobile

Upon arrival you could see that they were very busy with a large group. However, service did not suffer at all. No gold status upgrades at the time of check in, but the front desk was very welcoming and attentive, so it really didn’t matter....More

Thank Cherie H
Response from RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown HotelResponded 3 weeks ago

Cherie H - Thank you for your loyalty to Marriott! We are delighted you could join us in the windy city and we look forward to making your next stay as equally as special!

Reviewed 3 weeks ago via mobile

This hotel is perfectly situated; walkable distance to theaters, Chicago attractions, and great restaurants. As an elite member, I enjoyed the spacious and well-stocked concierge lounge. Good fitness facilities, with a separate weight room. Two notes for improvement:on my third morning, my shower had zero...More

Thank Chief3001
Response from RenaissanceChicago, Kelsey, Executive Assistant at Renaissance Chicago Downtown HotelResponded 3 weeks ago

Chief3001 - We appreciate your loyalty to Marriott and want to thank you for choosing us for your recent stay in Chicago! We hope to welcome you back again soon!

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Traveller (613)
Room & Suite (259)
Dining (32)
Pool & Beach (11)
Hotel & Grounds (392)
Bathroom (22)
Business Centre & Event Rooms (8)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 142 - US$ 432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Chicago
#20 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#35 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 142 - US$ 432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Chicago
#20 Family Hotel in Chicago
#25 Romantic Hotel in Chicago
#35 Luxury Hotel in Chicago
#39 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
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