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Raffaello Hotel

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#94 of 185 Hotels in Chicago
Certificate of Excellence
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2,048 Reviews from our TripAdvisor Community

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Showing 1,855: English reviews
Chicago
Reviewed 4 days ago NEW

For 40 years I worked 2 blocks from Raffaello and am intimate with the neighborhood. Gold Coast/River North has everything you need in Chicago. Shopping, nightlife, dining. There are dozens of hotels in this area. I like the R because it is smaller and a little cheaper. (If that's even possible in Chicago.) They do run specials during slow months....

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Helpful?
1Thank Soxperk
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for taking the time to leave us such a pleasantly detailed review. I'm so glad to see that you greatly enjoyed our location and our donut shop and rooftop bar amenities. Thank you for your compliments to our staff! I'm sorry the restroom in your room was not large enough for your needs, but I'm glad it did...

Grand Rapids, Michigan
Reviewed 1 week ago

This hotel was in a great location for our visit to American Girl store for my granddaughters 5th birthday. The staff was nice, the door men were great. It did take a long time to get into our room. THe hotel is old and the elevators are really small and slow. The bathroom is tiny and the toilet rocked on...

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Helpful?
Thank Michigancold
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I'm glad to see you greatly enjoyed the location of our hotel. Thank you for your compliments to our staff and the doormen. I'm sorry to see that you experienced delay with the elevator. Thank you for your feedback about the bathrooms. I will forward your comments...

Reviewed 2 weeks ago

Close to everything. Older hotel but I dig that. Clean. Nice staff. Would def stay again. Roof top bar was very nice. Outdoor was closed because it was winter but will go back and check out during warmer months.

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Helpful?
Thank Laura E
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you very much for your five star review! I'm glad to see you enjoyed our location and our vintage aesthetic. Thank you for your compliments to our staff. I'm happy you enjoyed the rooftop bar as well. Please join us in the summertime when the outdoor terrace is open, and we hope to have you as our guest again...

Reviewed 2 weeks ago via mobile

Whenever I visit Chicago, the Raffaello has been my go-to hotel. Small hotel; great staff; nice rooms....it's located perfectly below (or above, as it's a short walk from the lake) Michigan Avenue, so the proximity is perfect for practically everything. Food, shopping, theaters, museums....don't overlook it.

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Helpful?
Thank Lynne P
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you very much for your lovely review and for continuing to be our guest. I am happy to see you continue to enjoy our convenient location near all that the city has to offer. We look forward to having the pleasure of hosting you again very soon!

Forest Park, Illinois
Reviewed 2 weeks ago

At this price point, I would expect all the lights to work in the room (two did not), the carpet was frayed in one spot to the point the web backing was visible, and the bathroom sink was horribly scratched. The heating unit made a very loud hum. We were supposed to get a drink voucher but did not. The...

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Helpful?
Thank MaddieH7
RaffaelloManagement, Owner at Raffaello Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. Im glad to see you enjoyed the location. I am disappointed to see that the carpet was frayed and that two of your lights were not functional. I am also disappointed to see that you did not receive your drink voucher and that you were charged full...

Fort Wayne, Indiana
Reviewed 2 weeks ago

You can tell this is an "old school" hotel that has been updated and improved. In fact, the signs in the hallway point to where the fire escape was. I had to explain to my teenage daughter what a fire escape is for. Great location...super close to Water Tower Place and John Hancock building. The fan in the heating unit...

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Helpful?
Thank Matt J
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you very much for your lovely review! I'm glad to see you enjoyed the historic aesthetic of our hotel and that you enjoyed the location. Thank you for mentioning the heating unit. I'm sorry to see it was a little loud, but I;m happy that it not deter from your stay. We sincerely hope to have the pleasure of...

Cary, Illinois
Reviewed 3 weeks ago

Great location, but the room was tired. The bathroom especially lacked any finishing touches or updates. The manager texted to see how everything was going, and I told him that the bathroom door didn't close well nor did the thermostat work (too hot in the winter). The said they would send someone up to fix the problems, but when we...

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Helpful?
1Thank 3olboy
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I am happy to see you enjoyed the location. I am disappointed to see that you didn't enjoy the aesthetic of the guest room. I am sorry to see that your issue with the restroom door was not addressed and that you found the temperature in the...

Chicago, Illinois
Reviewed 3 weeks ago

What a disappointment! This hotel is very close to my husband's office so we thought that it would be perfect for a one night stay to celebrate his office Christmas party. Unfortunately, with so many other choices, I wish we had "chosen wisely." Upon arrival, the doorman was no where to be found, so we carried our luggage in and...

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Helpful?
Thank Ann B
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry to see that you did not have a better experience overall. I am disappointed to see that you were not assisted with your luggage upon check in and that your issue with the water temperature in your room was not addressed. I am also...

Kalamazoo, Michigan
Reviewed 4 weeks ago via mobile

Nice finishes, spacious room. Old building with character, not fancy. Donut shop in Lobby was amazing! Staff was friendly and helpful. My favorite feature is the location. Just behind the John Hancock, close to River North shopping, restaurants and the neighborhood feeling.

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Helpful?
Thank Megan B
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I'm glad to see you greatly enjoyed the location and found your accommodations comfortable. Thank you very much for your comments to our staff. We sincerely hope to have the pleasure of hosting you again the next time you are visiting Chicago.

Reviewed 14 December 2016 via mobile

I loved staying at the Raffaello. With the outside temperatures achingly cold I'd been hanging out for a really decent hot shower - and I wasn't disappointed! Plentiful steaming water, taps that work well and don't drip, thick fluffy towels and fragrant bath products just made my day! The rooms are spacious, warm and well appointed, even containing a working...

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Helpful?
Thank Katherine S
RaffaelloManagement, Manager at Raffaello Hotel, responded to this review

Thank you for your lovely review! I'm so glad that you had a comfortable stay and that you enjoyed your guest room accommodations. We're happy that we could be your home away from home. We hope to have the pleasure of hosting you again the next time you are visiting Chicago.

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Staying in Streeterville

Neighbourhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, massage treatments, manicure and pedicure by Windy City Massage, concierge services, 24-hour business center, PC computer kiosks, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen LCD TV’s, DVD players, in room safes, luxurious bathrobes, all cotton terry bath towels, 350 thread count sheets overlaying goose down duvets. 18th floor meetings and convention center. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace. Designed as a drinking establishment to deliver warmth, style, and an energetic spirit of old meets new. ... more   less 

Additional Information about Raffaello Hotel

Address: 201 E Delaware Pl, Chicago, IL 60611-1713
Region: United States > Illinois > Chicago > Streeterville
Price Range: ₹ 6,415 - ₹ 31,666 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Raffaello Hotel 4*
Number of rooms: 172
Reservation Options:
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Also Known As:
Raffaello Hotel Chicago
Hotel Style:
#57 Luxury Hotel in Chicago
#60 Romantic Hotel in Chicago
#69 Family Hotel in Chicago
#70 Business Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Raffaello Hotel staff and other travellers.
14 questions
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Questions? Get answers from Raffaello Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay on west side facing - stay higher than 7th floor as lights/ noise from police and garbage trucks can be loud.”
 of 5 bubbles Soxperk, 19 Jan 2017 | Read review
“No street noise on the higher floors.”
 of 5 bubbles 486mattj, 5 Jan 2017 | Read review
“Ask for a View of the John Hancock Center.”
 of 5 bubbles MDtheExplorer, 8 Dec 2016 | Read review
“Rooms on the east side face into other buildings, more light on the west side.”
 of 5 bubbles Avelana, 17 Nov 2016 | Read review
“ask for a room on one of the higher floors. a room facing the John Hancock building is a good choice.”
 of 5 bubbles M9740KZlaurieb, 15 Nov 2016 | Read review
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