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Red Roof Inn Chicago Downtown Magnificent Mile

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1,138 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Chicago Downtown Magnificent Mile
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Showing 869: English reviews
Billings, Montana
Reviewed 3 February 2013

Came here for surgery at Northwestern Hospital. It was only a block to the hospital and a block away from Michigan Av. every thing i needed was in walking distance. Nothing big or fancey just a great clean hotel with the best rates in down town Chicago! The Hospital recomended it to me an i am very thankful they did....

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Helpful?
Thank R0ller1
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you so much for this glowing review! You are exactly the kind of traveler that we love to have as a guest. Yes, we are not fancy, and that is not our goal. Our goal is to provide clean, affordable rooms with friendly, helpful service. We are well located for guests visiting either of the 2 downtown medical centers,...

Columbia, Missouri
Reviewed 1 February 2013

If you're visiting Chicago, want to stay downtown, and don't have an unlimited amount of cash, this is the place to stay. The hotel is less than a block off Michigan Avenue so it is either within walking distance or a short CTA bus ride to almost everything downtown Chicago has to offer. It was clean. The beds were comfortable,...

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2Thank TMCM66
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for the helpful review with specific details. We are really lucky to have such a prime location. Our update has made our hotel more comfortable, but it is still very affordable. And you are right that we are in a good location for guests who want to be near Northwestern University Hospital or the Rehabilitation Institute of Chicago....

San Francisco, California
Reviewed 31 January 2013

Michael at the front desk went above and beyond to help us feel welcome. He helped us and was so genuine and friendly. He made our stay excellent. Vanessa was also suportive as were all the staff. Thank you ichael and Vanessa

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Thank megan a
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thanks for your positive review and especially for your kind words for Michael and Vanessa. We try very hard to have helpful and friendly people available at the Front Desk to help guests find their way around Chicago. We are a budget hotel, but we like to think we offer great value for the money. It is our goal to...

Washington DC, District of Columbia
Reviewed 31 January 2013

Bottom Line Here: About the only cheap option on Michigan Ave. If you're not fussed about an older building and dated decor (carpets, etc), you'll likely find Red Roof to be Value for Money. If you're looking for modern and luxurious, keep looking. I stayed at Red Roof over a weekend visiting friends in Chicago. It's location near Michigan Ave...

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Thank FSOTraveller
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

We particularly appreciate a positive review from a guest who has traveled so much and has written many other reviews for Trip Advisor. Your detailed overview should be very helpful to other travelers as they decide where to stay in Chicago. It is our goal to provide clean, affordable rooms and friendly and helpful Front Desk services. As you noted,...

LaSalle, Illinois
Reviewed 30 January 2013

my husband and I stayed here for the yearly UFC on Fox that hits chicago in jan. and we had a wonderful stay. It was very close to everything, and the room was so nice. Updated and clean. The bed was very comfy and the whole experience was amazing!!!

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Thank mandy v
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for the good review! We agree that our updated look is a great improvement, and we are receiving complements on our new beds. It is our goal to provide our guests with clean, affordable lodging and friendly, helpful service. Hope to see you again! Heidi Cordes General Manager

New York City, New York
Reviewed 28 January 2013

I have nothing much to say for this inn, except for the tiny little room and hairy bed. It has an excellent location near Michigan, and the fare compared with other hotels are affordable. Nearby there is a seven-11 convenient store and other restaurant to get some breakfast if you like.

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1Thank Austin J
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

I am very sorry that your room was so far under our standards. You have every right to expect a clean, comfortable and affordable room when you stay in a Red Roof Inn. Did you let the Front Desk know? They would surely have changed your room, because the room you describe is totally not acceptable. I will be investigating...

Tucson, Az
Reviewed 27 January 2013

Stayed for the Academy of Ophthalmology meeting. Am a Chicago native and have stayed at this property in the past. What a mistake!! Location is great, but so is the alley behind Water Tower Place. The carpet stinks and is stained, the exterior hallways are awful, bathrooms barely function, no water pressure. I thought my rate of $180 was good....

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Thank KnownTraveler
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

I appreciate your comments and sincerely apologize your stay was not a pleasant one. I realize you stayed with us last year, but since then the hotel has completed some major upgrades. Most of our guest rooms have received new floor coverings. All of our hallways and common areas have new carpet installed, as well, and much more. I am...

Detroit, Michigan
Reviewed 26 January 2013

David was one of the best employess who provided excellent service during our stay by ensuring comfort in our rooms and guidance to local attractions when we left. He gave us directions to and information for a department store I needed by asking questions regarding what I needed so that I went to the right place, and gave my friend...

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Thank cherrae b
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you so much for your review! We try hard to provide good service for our guests. We know that having helpful, knowledgeable staff can make a real difference to a guest’s experience in Chicago. It is our goal to provide affordable, clean lodging for frugal travelers, so they will have more money to visit department stores and art museums!...

Melbourne
Reviewed 24 January 2013

I stumbled across this place when looking for a cheap place to stay in Chicago. I wasn't expecting much and got something great. Perfect location, helpful staff, mostly clean rooms and a price which was outstanding. When I go back to Chicago, this is the first place I will look to stay

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Thank Zombero
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for writing this nice review for our Red Roof Inn. Yes, we are an inexpensive hotel, but we intend to assure guests get a friendly, helpful reception and clean rooms with comfortable beds. Our location speaks for itself… 1 ½ blocks from the Magnificent Mile. Thank you for visiting, and we are very pleased that you expect to...

Chicago, Illinois
Reviewed 23 January 2013

Relocating to Chicago, looking for a job and a place to stay isn't easy. First of all location. I could have easily paid at least double what I did for a room just off the Magnificent Mile (Michigan Ave) so Red Roof's price was excellent. Also, there are at least 50 restaurants (5-star to greasy burger joint and everything in...

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Thank Leonard B
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for taking the time to write such a detailed and positive review for us! It is very helpful to other travelers to give specifics about what is available around our Red Roof Inn. And we are delighted with your description of our Front Desk staff. Vanessa is a real asset to our hotel, as you have noticed. Our...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chicago Downtown Magnificent Mile

Address: 162 E Ontario St, Chicago, IL 60611-2809
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: ₹ 6,284 - ₹ 22,843 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Downtown Magnificent Mile 2*
Number of rooms: 191
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Also Known As:
Red Roof Hotel Chicago
Red Roof Inn Chicago
Red Roof Inns Chicago
Chicago Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago Downtown Magnificent Mile staff and other travellers.
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Newcastle upon Tyne, United Kingdom
over a year ago
Rossburg, Ohio
over a year ago
over a year ago

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Questions? Get answers from Red Roof Inn Chicago Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid elevators - ask for lower floors and hit the stairs...”
 of 5 bubbles alisafisher, 27 Oct 2016 | Read review
“Corner rooms overlooking the city intersection.”
 of 5 bubbles alina_wood, 26 Oct 2016 | Read review
“Stay somewhere else. Nothing good about this hotel except location.”
 of 5 bubbles Debby456, 7 Sep 2016 | Read review
“Good location.”
 of 5 bubbles gordonsj, 16 Aug 2016 | Read review
“The whole hotel needs updating..”
 of 5 bubbles ShelleyBelly2368, 7 Aug 2016 | Read review
5 of 5