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    Red Roof Inn Chicago Downtown Magnificent Mile

    162 E Ontario St, Chicago, IL 60611-2809
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (239)
    Room & Suite (69)
    Pool & Beach (2)
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    1,543 reviews
    #44 of 187 hotels in Chicago
     
    Overview

    • Excellent10%
    • Very good25%
    • Average24%
    • Poor18%
    • Terrible20%
    9 Jan 2017
    “It's about the location, because there's not much else to like”
    25 Nov 2016
    “Good Value. Great Location.”
    Free Internet
    2 Star Hotel
    All hotel details
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    Inn of Chicago
    1,717 reviews
    #138 of 187 hotels in Chicago
     
    Courtyard by Marriott Chicago Downtown/Magnificent Mile
    996 reviews
    #62 of 187 hotels in Chicago
     
    Homewood Suites by Hilton Chicago Downtown/Magnificent Mile
    582 reviews
    #78 of 187 hotels in Chicago
     
    Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
    1,543 reviews
    #44 of 187 hotels in Chicago
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviews (1,139)
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    441 - 445 of 1,139 reviews

    Reviewed 18 November 2014

    Good location but the hotel is old and run down and very noisy! The constant sirens going passed keep you awake all night. The rooms need to be desperately upgraded - the grout in the tiles in the bathroom is black and the floors didnt...More

    Thank samdb14
    Response from Sung P, Manager at Red Roof Inn Chicago Downtown Magnificent Mile

    Thank you for submitting a review on your stay at our hotel. I must apologize for not meeting your needs. We have taken note of all issues you described and will ensure that these are resolved. Your comments are taken seriously and we will address...More

    Reviewed 12 November 2014 via mobile

    I had the best day and nights sleep really appreciated the late checkout and the staff were so friendly and informative. Would recommend this place to anyone visiting Chicago. Very clean rooms and the beds are so good slept for 10 straight. It's close to...More

    3  Thank Mark H
    Response from Sung P, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile

    Hello Mr. H., I am happy to hear that you stay with us was a positive one. Sleep is important and one of the best things to experience especially when you are sick, tired, or travelling for business. In the recent remodeling, one of the...More

    Reviewed 12 November 2014

    The only 2 good things about the Red Roof Inn Chicago is the location and free wi-fi. This hotel is the example of what a hotel can never be. We had my wife and I from October 31 to November 05 and went 5 nights...More

    1  Thank Robertocjp
    Response from Sung P, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile

    I am truly sorry to hear that you did not have a great, positive experience that you were expecting. Heat is important and we were able to get the heat working in some of the rooms that did not have heat. We are pet friendly...More

    Reviewed 12 November 2014 via mobile

    I stayed at the hotel a few weeks ago and there are a few things I would like to address based on reading these other reviews. My room was clean. Yes, the carpet is dingy and the dark burgundy walls made the space seem small...More

    1  Thank thewitsend
    Response from Sung P, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile

    Location, heart of downtown, good rest, shopping, safety, etc... all important things and all that were available during your stay. Oh I forgot to mention, fantastic staff. We have staff ranging from great smile to very talkative but provides a lot of information. We just...More

    Reviewed 11 November 2014
    Google Translation

    Tres bien placé à un bloc du Magnificient mile, des bus et à 6 blocs de la Red Line du...More

    1  Thank Odile B
    Response from Sung P, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile

    Thank you for staying with us and visiting Chicago all the way from France. I hope you enjoyed your stay and all the shopping on Magnificent Mile. Our rooms are equipped with the bare essentials for anyone needing a room and spending majority of your...More

    Inn of Chicago
    1,717 reviews
    #138 of 187 hotels in Chicago
     
    Courtyard by Marriott Chicago Downtown/Magnificent Mile
    996 reviews
    #62 of 187 hotels in Chicago
     
    Homewood Suites by Hilton Chicago Downtown/Magnificent Mile
    582 reviews
    #78 of 187 hotels in Chicago
     
    Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
    1,543 reviews
    #44 of 187 hotels in Chicago
     
    About
    Amenities
    • Top amenities
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$ 137 - US$ 360 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    Photos
    Traveller (239)
    Room & Suite (69)
    Pool & Beach (2)
    Dining (1)
    Nearby
    Magnificent Mile
    Over 400 stores pack the concrete along Michigan
    Avenue, the eight-block stretch known as Magnificent
    Mile. This area between Oak Avenue and the Chicago
    River is more a shopping paradise than a full-out
    neighborhood. For prime upscale shopping, this is the
    place to go. It’s busy, energetic, and packed with
    shoppers. You'll also find hundreds of restaurants and
    dozens of hotels, all on the mid- to high-end scale.
    ...More
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    Fairfield Inn & Suites Chicago Downtown/Magnificent Mile
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    Nearby Restaurants
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    Nearby Attractions
    The Magnificent Mile
    11,818 reviews
    .12 km away
    Nordstrom
    96 reviews
    .30 km away
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    Questions & AnswersAsk a question
    MattG942
    Hallo, my colleague has booked at your hotel next week. I need to send her a package while staying there. Is it possible? Will be delivered by a courier. Thanks.
    18 September 2016|
    Answer Show all 3 answers
    Response from Debby456 | Reviewed this property |
    Tell your colleague to stay somewhere else. The hotel is very run down and not clean.
    0
    Votes
    K_peruzitta
    Good afternoon , I wanted to know if it is possible to send packages purchased from amazon
    17 April 2016|
    Answer
    Response from fuenza2015 | Reviewed this property |
    you must calculate arrival. have reservation at that hotel and give notice in reception, this is done anywhere in the world. regards
    -1
    Votes
    Google Translation
    Laura I
    Free, onsite parking or close by location with parking reimbursement?
    23 January 2016|
    Answer Show all 6 answers
    Response from Bruce H | Property representative |
    RED ROOF INN CHICAGO DOWNTOWN VALET PARKING INFORMATION Our current valet parking rate is $48.00 per vehicle, per night of stay and includes in and out privileges. This rate is subject to change. The hotel does not offer... More
    0
    Votes
    Room Tips
    "Avoid elevators - ask for lower floors and hit the stairs..."
    Read review
    "Corner rooms overlooking the city intersection."
    Read review
    "Stay somewhere else. Nothing good about this hotel except location."
    Read review
    "Good location."
    Read review