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Red Roof Inn Chicago Downtown Magnificent Mile

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1,137 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Chicago Downtown Magnificent Mile
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Showing 869: English reviews
Buffalo, IN
Reviewed 26 September 2013

Recently I had the pleasure of staying at the Red Roof Inn. I was exhausted from work and ready for bed when I arrived at the check in counter, not wanting anything except a pillow for my head. I was not in the nicest of all moods either. Then I met RECO, he was the most outstanding clerk and servicemen....

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Helpful?
Thank jESSNzIGGITY
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review. It is always nice to hear when a member of our staff goes above and beyond to serve our guests. I am very pleased you had a wonderful experience while you were with us and we were able to add some cheer to your day. I agree with you that great service can change your...

Sweden
Reviewed 26 September 2013

Inexpensive hotel with great location just a block from Michigan avenue (the magnificient mile) Helpful staff. Wifi working most of the time but more so in the lobby than in the rooms. No swimming pool. Breakfast not included.

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Helpful?
Thank jonas69
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you very much for your review. The Red Roof Inn offers the best value of any hotel in downtown Chicago. We do have a wonderful location and our staff is here 24 hours a day to serve you. Even though we do not offer breakfast, there are several restaurants within one or two blocks that open early in the...

Dublin, Ireland
Reviewed 25 September 2013

we stayed at the red inn for 12 nights and found the staff were great every time we asked for help we got it the bed was a good size and the room was a good size it was clean i think the carpet on stairs and hall ways could do with a make over and you walk in to...

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Helpful?
Thank patricia l
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

I appreciate you taking your valuable time to post a review. I will forward your thanks to the staff and am very glad you had a pleasant stay. We are all here to serve our guests in any way we can. Our goal is not to just meet your expectations, but to exceed them. We may be a two star...

Nottingham, United Kingdom
Reviewed 25 September 2013

This hotel is quite old and quaint, but it is very close to the magnificent mile. Its not fancy and what you see is what you get. No breakfast included here but there are plenty of eateries in the area. Coffee maker is in the room but the water is awful, so you do need to buy water to drink....

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Helpful?
Thank Susanne S
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review. Our hotel is located in an historic building constructed nearly 100 years ago. It is quite quaint and charming and located right in the heart of downtown. Not only are we close to many fine restaurants, you can easily walk to many of the city’s favorite attractions. The Red Roof Inn does offer free wireless...

London, Canada
Reviewed 23 September 2013

Seven crazy Canadian girls were greated by very accommodating staff when we first arrived. Brenda, Izzy and Dave were very helpful with tourist attraction info, suggestions and tonnes of helpful advice. Whenever we returned to the hotel after a busy day, we felt right at home and at the end of our 4 night stay...we felt like they weren't just...

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Helpful?
Thank stubby67
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

I sincerely appreciate your review and I am very happy to hear your stay exceeded your expectations. That is our goal. I will pass on your comments to Brenda, Israel, and David. They and the rest of the staff are here to ensure every guest has a pleasant stay. The Red Roof Inn is centrally located to shopping, casual and...

Waterloo, Canada
Reviewed 16 September 2013

If you are looking to save a buck or two, great hotel to stay at. Beds were comfy and room for 3 of us was adequate for time spent in room. Nothing fussy. Also helped us with changing a room for the other 4 in our party so we could be on same floor and to give them more room....

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Helpful?
Thank Tam G
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you for your review and letting other travelers know we are here and eager to serve them. The Red Roof Inn will continue to be a great value for anyone traveling on a budget or looking for a bargain. We definitely have a five star location and a five star staff without paying the five star prices. When you...

Horsens, Denmark
Reviewed 15 September 2013

This hotel is far from being as described on their website. Contrary to being 'newly renovated' this hotel is in poor condition, it's dirty and it's noisy. The security chain on our door, was literally torn out of the door frame, as if someone at some point had kicked in the door. Carpets, walls and linens had stains on them...

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Helpful?
Thank sl8700
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

I want to thank you for posting your review. It is very apparent we failed to meet your expectations in many areas and I sincerely apologize. A hotel very near us recently had a fire. In an effort to increase the water pressure, the fire department cut off our main water line and the main line to other adjacent buildings....

Hong Kong, China
Reviewed 5 September 2013

The Red Roof Inn in Chicago was a great hotel value for its location just a block off the Magnificent Mile. The hotel itself and my room was very basic, but was exactly what I expected; I just wanted a decent room to come back to at night to sleep in. Plus: Free WIFI. Budget traveler gold mine. I highly...

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Helpful?
Thank Richard C
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

I appreciate you taking the time to post a review for future travelers to Chicago. Our location not only makes it easy to walk to the best shops, restaurants, and yes, the best bars, as well as popular attractions in the city, but our complimentary Wifi makes it easy to stay in touch with friends, family, and colleagues while you...

Liverpool, United Kingdom
Reviewed 5 September 2013

The Red Roof Inn is in a fantastic location for the Magnificent Mile (full of shops and department stores) and for the lakefront which is a must for visitors. The staff where friendly enough on the desk and we never really saw anyone else. The rooms are very basic and for a family of three there was very limited space...

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Helpful?
Thank Ianlavo16
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you very much for your review. The Red Roof Inn definitely has a fantastic location right in the heart of Chicago. The staff is ready and eager to ensure our guests have a pleasant stay while you are with us. The next time you and your family are in the city, I would recommend reserving a deluxe room for...

Kansas City
Reviewed 3 September 2013

Best location and a great price. Just off Michigan Ave but without the Michigan ave price. Rooms are small but the location makes up for it. It fills up fast so make sure you call and reserve a room in advance.

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Helpful?
Thank jimriggs
RRIChicago, General Manager at Red Roof Inn Chicago Downtown Magnificent Mile, responded to this review

Thank you very much for your review and letting other travelers know about our great location. We will continue to offer the Michigan Avenue experience without the Magnificent Mile expense. Plus, we are within easy walking distance of most of Chicago’s favorite attractions and great restaurants. If you do not feel like walking you can take the bus, the train,...

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Chicago Downtown Magnificent Mile

Address: 162 East Ontario Street, Chicago, IL 60611
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: ₹ 4,078 - ₹ 15,243 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Downtown Magnificent Mile 2*
Number of rooms: 191
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Also Known As:
Red Roof Hotel Chicago
Red Roof Inn Chicago
Red Roof Inns Chicago
Chicago Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Chicago Downtown Magnificent Mile staff and other travellers.
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Newcastle upon Tyne, United Kingdom
over a year ago
Rossburg, Ohio
over a year ago
over a year ago

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Questions? Get answers from Red Roof Inn Chicago Downtown Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid elevators - ask for lower floors and hit the stairs...”
 of 5 bubbles alisafisher, 27 Oct 2016 | Read review
“Corner rooms overlooking the city intersection.”
 of 5 bubbles alina_wood, 26 Oct 2016 | Read review
“Stay somewhere else. Nothing good about this hotel except location.”
 of 5 bubbles Debby456, 7 Sep 2016 | Read review
“Good location.”
 of 5 bubbles gordonsj, 16 Aug 2016 | Read review
“The whole hotel needs updating..”
 of 5 bubbles ShelleyBelly2368, 7 Aug 2016 | Read review
5 of 5