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InterContinental Chicago

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#73 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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InterContinental Chicago
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4,158 Reviews from our TripAdvisor Community

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Showing 3,913: English reviews
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Perth, Australia
Reviewed yesterday NEW

I stay at the Intercontinental for a few days each March while attending a trade fair in Chicago. I am a gold ambassador in th IHG Rewards club. Normally the service is exemplary though this time i found that there were a number of small issues with the attention to detail. They were only small though things such as not...

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Helpful?
Thank V4342JZmattb
Cleveland, Ohio
Reviewed 2 days ago NEW

As a seasoned traveler, I was immediately amazed at the number of times I was greeted by various employees even before I checked in. Check in was fast, courteous and efficient. The room was clean and had a good work area and lots of electrical outlets for the business traveler. The beds were very comfortable. The hotel was quiet at...

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Thank Dave C
Southfield, Michigan
Reviewed 2 days ago NEW

We have stayed at the Chicago Intercontinental on multiple occasions. As Ambassador members we are always treated phenomenally. The locations is the best for all of the attractions downtown and surrounding areas. Thanks again for a wonderful stay.

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Thank coolpsychguy
Boston, Massachusetts
Reviewed 4 days ago NEW

I liked wandering around the old section of this hotel, very cool. The historic pool has to be visited even if just for a look. The room was standard and clean. The area, right on Michigan Avenue, was also close to the river walk as well as transportation to everything else. Nice hotel and great city.

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Thank joedifazio
San Francisco
Reviewed 4 days ago NEW

This room ranks as one of the worst rooms I’ve been in for probably ten years. The room was tired and should be retired! The bed was old and slopping at quite a pitch. We asked to have it flipped, which they did, but it made zero difference. The shower valve was not working properly, it took an effort to...

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Thank 4GoldensSF
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear 4GoldenSF, Thank you for sharing your feedback with us. We are sorry to hear your recent experience did not measure up to expectations. What you have described here is not the typical guest experience at our hotel. Had we known there were multiple features of your room that dissatisfied you, we would have been happy to try to find...

Downers Grove, Illinois
Reviewed 5 days ago NEW

Surprisingly large guest rooms. Modest and clean look. Comfortable bed. Interesting meeting space from very modern/contemporary to very traditional/old fashioned. Loved the grand ballroom. Outstanding car valet service! Check in process took rather long time as there were only two people and one of them seem to be only looking at a computer screen and did not take any one...

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Helpful?
Thank BeeLittle
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear BeeLittle, Thank you for taking the time to tell us about your stay. We are happy to hear you enjoyed your spacious, comfortable room and our various meeting facilities. Though we apologize for any delay you might have experienced during the check-in process, we are glad our valet team provided you with excellent service during your stay. We are...

Greenwood Lake, New York
Reviewed 6 days ago NEW

First time in this hotel. I was unaware about the liquor, beer wine and redreshments offered in room. Small printed label on tray. I did not notice right away. The fact I would be charged if an item removed more than 30 seconds seems absurd. This should be mentioned at check in with an option of having the beverages removed....

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Thank danfN9743ZS
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear danfN9743Zs, Thank you for the feedback. We are sorry to hear this policy affected your stay in a negative way. This system is in no way meant to deceive our guests. If you should ever require extra refrigerator space to store personal items, we would be happy to bring up an extra fridge for you. In the meantime, we...

Hinckley, Ohio
Reviewed 6 days ago NEW

1st stay at this hotel. Staff was friendly and helpful. Lobby on the small side. Junior Suite was very roomy. Location of hotel is ideal! Right on Michigan Avenue. Easy walk to so many places. In Chicago for Mid-Winter Dental meeting, shuttle to McCormick was super convenient, since the hotel was one of the main stops for meeting. The most...

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Helpful?
Thank Hygienist83
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear Hygienist83, Thank you for your review. We are pleased to hear you liked your spacious junior suite and that you found our staff to be pleasant and helpful. We were happy to help you locate your lost item! If there is anything else we can do to create an all-around perfect experience for you next time, please let us...

Glen Ellyn, Illinois
Reviewed 1 week ago NEW

Would have enjoyed a room on a higher floor with a better view. Also a jacuzzi and microwave would have been nice. Price was great along with the service. Starbucks in the lobby was very convenient! Would definitely stay here again.

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Thank hckymom5790
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear hckymom5790, Thank you for taking the time to share your feedback with us. Though we are glad you enjoyed your experience at our hotel, we appreciate you letting us know what could have made your stay even better. It is nice to hear you valued our central location and amenities like the Starbucks in our lobby. We would love...

Northville, Michigan
Reviewed 1 week ago

It was perfect! Enjoyed everything about it! Loved the location! The style of the room was cool and modern. The bed was incredibly comfortable, the shower had the perfect water pressure, the concierge had awesome recommendations - ate at Beacon Tavern, RPM steak, and had a yummy breakfast at Yolk. Can't wait to go back!

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Helpful?
Thank lesliw565
Ronald H, General Manager at InterContinental Chicago, responded to this review

Dear lesliw565, Thank you for sharing your comments with us. We are pleased to hear our accommodations were to your liking. We are glad you were able to get some great recommendations from our concierge on where to eat downtown. RPM Steak is a personal favorite! We look forward to your next visit. Sincerely, Ronald Hoogerbrugge General Manager

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Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Eno
Eno
Cuisines: Wine Bar, International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more   less 

Additional Information about InterContinental Chicago

Address: 505 North Michigan Ave, Chicago, IL 60611-3827
Region: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: ₹ 11,706 - ₹ 30,345 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Chicago 4.5*
Number of rooms: 844
Reservation Options:
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Also Known As:
Intercontinental Chicago Hotel Chicago
Chicago Intercontinental
Hotel Style:
#30 Green Hotel in Chicago
#46 Luxury Hotel in Chicago
#58 Romantic Hotel in Chicago
#64 Business Hotel in Chicago
#65 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Chicago staff and other travellers.
45 questions
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Questions? Get answers from InterContinental Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want any recommendations where to eat or travel, the concierge is very helpful ”
 of 5 bubbles davecF997JM, 20 Mar 2017 | Read review
“1803 lovely corner room, great views”
 of 5 bubbles 320maryo, 13 Mar 2017 | Read review
“Ask for Michigan Avenue, corner room. We had a view of the Chicago River and Michigan Avenue. Will be noisier though.”
 of 5 bubbles Darlene43, 13 Mar 2017 | Read review
“Not sure what wifi costs since we have status and got it for free.”
 of 5 bubbles Eliken4, 11 Mar 2017 | Read review
“Tip what? it's included”
 of 5 bubbles JJT97, 11 Mar 2017 | Read review
5 of 5