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Holiday Inn Chicago Mart Plaza River North

2,216 reviews
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Traveller (773)
Room & Suite (434)
Dining (53)
Overview
  • Excellent38%
  • Very good41%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“cityscape bar”(53 reviews)
“hotel starts”(23 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
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Rooms
6 Feb7 Feb
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,216)Write a Review
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All reviewsthe merchandise martcityscape barhotel startsbrown linehotel lobbygreat view of the riverriver northsears toweroffice buildingthe loopcity viewindoor poolbusiness tripcorner roomself parkingking bednavy pier
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1 - 5 of 2,046 reviews
Reviewed 5 days ago

They let us check in 5 hours early & upgraded our room. Their concierge service got us front row show tickets for less than anywhere I found on the web & also provided discounts for other activities. EVERYONE, from the bell hop to the front...More

Thank Quixoteqst
Hotel's Favourite
Reviewed 13 November 2017 via mobile

Stayed her for 2 nights for Veterans Day weekend. I was not only acknowledged as a spire member but personally thanked for being a spire member, I really appreciate that from the gentleman that checked me in. Wish I remembered his name. But he checked...More

1  Thank M_Tucker28
Response from Brian Q, Director of Sales at Holiday Inn Chicago Mart Plaza River NorthResponded 16 November 2017

Thank you for your very positive review. Our hotel was just named the #1 Workplace in Chicago out of over 2,500 entries. A happy team of Artists creates an environment and culture of excellent customer care and we are so pleased you experienced that service...More

Reviewed 3 weeks ago via mobile

Stayed one night for a wedding. Were able to get early check in as wedding was at 3:00. Personnel were great for entire stay. View was beautiful and rate was good. Highly recommend. Breakfast buffet was fresh and delicious.

Thank Jim D
Reviewed 3 weeks ago via mobile

The view was nice and close to a lot of restaurants. I would go back. I recommend it :) friendly staff I love chicago!! I would of like for them to have the bar open until a bit later though lmao 12am wasn't cutting it...More

Thank Chavez0989
Reviewed 4 weeks ago via mobile

Stayed here for a work trip. The location was the key driver for choosing this property. My room faces into the concrete box that is the ‘atrium’ and was basic to be generous. Breakfast was awful. This is a business hotel so at the end...More

Thank BGA_Malvern
Response from IHGService, Guest Relations Manager at Holiday Inn Chicago Mart Plaza River NorthResponded 2 weeks ago

Hi BGA_Malvern! Thanks for staying at our property and sharing your experience. While your stay was satisfactory on most part, we regret that we weren't able to impress you especially on our breakfast choices and room amenities. Our desire is to help guests make the...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 85 - US$ 335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 85 - US$ 335 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#60 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (773)
Room & Suite (434)
Dining (53)
Pool & Beach (28)
Hotel & Grounds (480)
Bathroom (29)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Bharghav R
12 December 2017|
Answer
Response from Amy A | Reviewed this property |
Our booking came with complimentary buffet breakfast.
0
Votes
nikipatel255
29 November 2017|
AnswerShow all 3 answers
Response from Leslie J | Reviewed this property |
Yes
0
Votes
jgerardy
29 October 2017|
AnswerShow all 6 answers
Response from MillerTyme2 | Reviewed this property |
The train will take you to Union Station and you can walk it or cab it from there to hotel. We drove down and used Spot Hero for great parking and half price of most. When you stay here go for dinner at Hubbard Inn on... More
1
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Room Tips
"River View rooms are worth the few extra dollars!"
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"Request for a river view room. If you need to do your laundry there is one on the 23rd floor at the vending..."
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"Ask for one of the rooms in the central area, it's not scary to walk to the room at night as it's so..."
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"You can see the river from most rooms as the hotel is located at a river junction."
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