I had such high expectations for this hotel and boy was I disappointed. The furniture was cheap, dresser doors didn’t close, poor maintemce, cheap and tacky looking inside of the room. It looked like someone was paid under the table to repair things at the lowest price possible.…
On recent business trip stayed at the Congress for two nights, wonderful historic location over looking the lake, fabulous. The building is full of history and the bar is excellent location to meet for a few cocktails and talk business.
From the check in to the hotel and room ? Fabulous pricing , beautiful location, awesome staff . I highly recommend this hotel for your stay .. The rooms are huge , very clean . There isn’t a bad view in any of the rooms I stayed in .
One cannot get a better view than we get from rooms facing the lake Michigan. However the hotel is very old and the physical facilities need to be renovated. House keeping is excellent and the ball-mans are friendly. However some of the staff from reception desk need to take…
Got a super good rate, but was quickly very apparent why. The Congress Plaza has certainly seen better times. I'm sure it was a lovely location in its day, but sadly that day has passed. My room was literally the first escape. Nothing really wrong - good bed, nice amenities, but…
"North facing rooms for instance 1080"
"Stay away from the part of the building facing the trains! The noise is unbearable."
"ask for a NEW ROOM specifically"
"Ask about sizes of rooms, we had two that were vastly different."
"14th floor on the south tower... we had 1403, right next to the elevator, quiet with a knockout view."