We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Chicago
Trips
Inbox
More
    Help Centre

    The Congress Plaza Hotel and Convention Center

    3,203 reviews
    #160 of 201 Hotels in Chicago
    Visit hotel website
    Save
    520 S Michigan Ave, Chicago, IL 60605-1602
    (312) 436-0640
    Visit hotel website
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    Guests 1 room, 2 adults, 0 childrenGuests 12
    Booking.com
    US$ 110
    View Deal
    Free cancellation until 29/03
    Official Website
    US$ 174
    US$ 102
    View Deal
    SAVE US$ 72
    Agoda.com
    US$ 115
    View Deal
    Expedia.comUS$ 115
    Hotwire.comUS$ 115
    Otel.comUS$ 174
    View all 17 deals
    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Booking.com
    US$ 110
    Official Website
    US$ 102
    Agoda.com
    US$ 115
    Expedia.com
    US$ 115
    Hotwire.com
    US$ 115
    Otel.com
    US$ 174
    Travelocity
    US$ 115
    ZenHotels.com
    US$ 127
    bedfinder
    US$ 109
    getaroom.com
    US$ 119
    Lol.travel
    US$ 104
    TripAdvisor
    US$ 102
    Hotels.com
    HotelsForEveryone
    roomertravel.com
    Hotelpower.com
    Priceline
    View all 17 deals
    Collapse deals
    Full view
    View all photos (1,666)1,666
    Traveller (1314)
    360
    Panoramas (13)
    Room & Suite (654)

    About

    3.0
    Average
    3,202 reviews
    Location
    Cleanliness
    Service
    Value
    Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions.
    Read more
    Full view
    Property amenities
    Room service
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Banquet Room
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Laundry Service
    Meeting rooms
    Multilingual Staff
    Non-smoking hotel
    Wheelchair Access
    Show more
    Room features
    Air conditioning
    Accessible rooms
    Family Rooms
    Non-smoking rooms
    Suites
    Good to know
    HOTEL STYLE
    Park View
    Historic Hotel
    HOTEL CLASS
    Hotel links
    Visit hotel website
    Special Price:10 % off room rate

    Location

    Full view
    100Great for walkers
    Grade: 100 out of 100
    128Restaurantswithin 0.5 km
    40Attractionswithin 0.5 km
    Contact
    520 S Michigan Ave, Chicago, IL 60605-1602
    E-mail hotel
    Getting there
    Midway Airport14 km
    O'Hare Intl Airport26 km
    Harrison4 min
    Harold Washington Library – State/Van Buren4 min
    Nearby restaurants
    Lou Malnati’s Pizzeria
    6 minItalian
    Cafecito
    3 minLatin
    Devil Dawgs
    6 minAmerican
    Buddy Guy's Legends
    4 minAmerican
    See all nearby restaurants
    Nearby attractions
    The Art Institute of Chicago
    7 minArt Museums
    Room Escape Adventures
    3 minEscape Games
    Ragnarok Axe Throwing
    3 minGame & Entertainment Centres
    Symphony Center - Chicago Symphony Orchestra
    6 minSymphonies
    See all nearby attractions
    Neighbourhood
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
    Read more
    See all nearby hotels
    3,202Reviews
    1,666Photos
    64Q+A
    100Room tips

    ReviewsSee all 64 questions

    50
    Write a review
    Traveller rating
    • 321
    • 925
    • 951
    • 495
    • 511
    Time of year
    Traveller type
    Language
      • More languages
    • Filter
    • English
    Popular mentions
    So disappointed
    I had such high expectations for this hotel and boy was I disappointed. The furniture was cheap, dresser doors didn’t close, poor maintemce, cheap and tacky looking inside of the room. It looked like someone was paid under the table to repair things at the lowest price possible.…
    Read more
    Date of stay: March 2019
    Hotel's Favourite
    Grand old hotel
    On recent business trip stayed at the Congress for two nights, wonderful historic location over looking the lake, fabulous. The building is full of history and the bar is excellent location to meet for a few cocktails and talk business.
    Read more
    Date of stay: November 2018
    Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center
    Responded 28 Dec 2018
    Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!
    Read more
    The best hotel in Chicago!
    From the check in to the hotel and room ? Fabulous pricing , beautiful location, awesome staff . I highly recommend this hotel for your stay .. The rooms are huge , very clean . There isn’t a bad view in any of the rooms I stayed in .
    Read more
    Date of stay: March 2019
    Excellent view
    One cannot get a better view than we get from rooms facing the lake Michigan. However the hotel is very old and the physical facilities need to be renovated. House keeping is excellent and the ball-mans are friendly. However some of the staff from reception desk need to take…
    Read more
    Date of stay: March 2019
    +2
    Seen better times
    Got a super good rate, but was quickly very apparent why. The Congress Plaza has certainly seen better times. I'm sure it was a lovely location in its day, but sadly that day has passed. My room was literally the first escape. Nothing really wrong - good bed, nice amenities, but…
    Read more
    Date of stay: March 2019
    Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center
    Responded 3 days ago
    Hi Robert- We are truly sorry and certainly disappointed to hear about the perception you are left with about our hotel. We hope to welcome you back for a much better experience on your next visit to Chicago. Thank you again for your feedback.
    Read more
    Previous
    123456…536
    Album Categories
    All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
    Photo provided by managementThe Congress Plaza Hotel and Convention Center
    Suite
    Photo provided by managementThe Congress Plaza Hotel and Convention Center
    Suite
    Photo provided by managementThe Congress Plaza Hotel and Convention Center
    Guest room
    Photo provided by managementThe Congress Plaza Hotel and Convention Center
    Suite
    PreviousNext
    123456…129
    Would I be able to book room 441?
    Good morning, To book a specific room please feel free to contact our front desk agents at 312-427-3800 ext. 5017 or our reservation department at 312-427-3800 ext. 5025
    0 votes
    Show all answers
    Hi . Is there a shuttle from the NRA show event grounds ? I am looking to book from 17th May-20 May.
    Well, most conventions have shuttle service to all hotels. The Congress is between the Palmer House and the Conrad Hilton, thus shuttles should get one close to McCormick Place. Commuter trains (Metra) also are an easy walk from the Congress, and they stop beneath McCormick Place. These hotels are near State street and Michigan Ave. Not to be confused with north-side hotels. Hope this is some help. NRA is a large convention, indeed. Stan "Z"
    1 vote
    Show all answers
    Hi . Is there a shuttle from the NRA show event grounds ? I am looking to book from 17th May-20 May.
    We walked not sure about shuttle never saw one
    0 votes
    Do you have 24 hour check in?
    Yes.
    0 votes
    Show all answers
    Going to travel to Los Angeles via Route 66. How close are you to the beginning of the Route? Thanks
    Maybe 1/3 of a mile. We passed the sign a few times. Have fun!
    0 votes
    Show all answers
    PreviousNext
    123456…13
    "North facing rooms for instance 1080"
    "Stay away from the part of the building facing the trains! The noise is unbearable."
    "ask for a NEW ROOM specifically"
    "Ask about sizes of rooms, we had two that were vastly different."
    "14th floor on the south tower... we had 1403, right next to the elevator, quiet with a knockout view."
    PreviousNext
    123456…20
    PRICE RANGE
    US$ 96 - US$ 265 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    congress plaza chicagohotel congress plazacongress hotel chicagocongress plaza hotel chicago
    LOCATION
    United StatesIllinoisChicagoCentralDowntown / The Loop
    NUMBER OF ROOMS
    851
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing