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The Congress Plaza Hotel & Convention Center

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520 South Michigan Avenue, Chicago, IL 60605-1602
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$ 170
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Free cancellation until 28/04/22
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US$ 159
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1550)
360
Panoramas (13)
Room & Suite (822)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Congress Plaza Hotel & Convention Center
Updated 11/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#168 of 222 hotels in Chicago
Location
Cleanliness
Service
Value
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Salon
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Classic
Languages Spoken
English, Spanish, Hindi

Location

Full view
100Great for walkers
Grade: 100 out of 100
133Restaurantswithin 0.5 km
44Attractionswithin 0.5 km
3417Reviews74Q+A100Room tips
Traveller rating
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Popular mentions
June wrote a review Oct 2021
3 contributions
+1
If you want some major creep vibes, book a room. I stayed last week and felt like I was in The Shining. Surely Jack Nicholson is hanging out around there somewhere! The Exercise Room signs literally takes you to the Congressional Suite, room 666 is clearly sealed off with a bad wallpaper job, the hallways and rooms are rundown and need love. The elevator is fast, so that was awesome! I read about bed bugs while we were staying here, but we didn't have this issue. But our room had a musty chlorine smell. Took a walk to 441 and felt uninvited. There is something going on here for sure. I'll never stay here again. Good luck.
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Date of stay: October 2021
Location
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RRE wrote a review Feb 2020
4 contributions8 helpful votes
Hotel's Favourite
This hotel is in a great location near Grant Park, Millenium Park, Magnificent Mile, RIverwalk.....all within walking distance. Room was very clean, beds were firm, bathroom spacious enough, beautiful lobby. I loved the historical story behind its changes during the years. Walls were not real soundproof and we had to call security at 4:00am due to loud argument next door which continued the next night, but not as late. Felt safe in hotel.
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Date of stay: February 2020
3 Helpful votes
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Meagan K wrote a review Oct 2021
3 contributions1 helpful vote
The state of the hotel room we staying in was downright disgusting. In the bathroom: the shower fixtures are coming off the walls, no plug for the tub, and BLACK MOLD coming through the grout. There was constant fast-paced dripping from tub faucet, incredibly obnoxious at night. I had to drape a towel over the faucet to lead the water quietly to the drain. The toilet plunger inside the toilet gets stuck open so the toilet is constantly running. Eventually, we learned that you need to jiggle the handle until you hear it close. We washed our hair in the sink. Decided we were better off not using the shower. The coffee maker has a plug that’s too short to work from a table. Has to be plugged in on a nightstand or the floor to reach an outlet. Not sure what the room was cleaned with but everything was damp and sticky when we checked in - most notably, the bathroom floor and bed. The bed smelt like acetone. The room next to us was booked with multiple young children. The third night, I called the desk after 10pm and they sent security up to tell us that WE got the noise complaint before realizing we were the ones who called. I went to use the body lotion and found someone else’s hair (and crusty lotion on both from possibly refilling) on the inside of the cap. We didn’t touch any other unsealed products after that. The staff brought up a small and very damaged portable heater upon our request even though it was cold enough to have them in the rooms to start with. Over all, we felt as though we were staying with someone who could barely afford to put us up. What a repugnant experience for a honeymoon trip.
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Date of stay: October 2021
Rooms
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Service
Room Tip: Get a room on the outside of the building. Rooms facing the interior look out onto the roof of...
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Vegasbaby wrote a review Oct 2021
Las Vegas, Nevada623 contributions72 helpful votes
We are here right now. The rooms are disgusting. Dingy. Old. Dirty. Beds are awful. Hard. Old mattresses. Old, dirty comforter. It smells like mildew. The floors are damp and old. They don’t have heat, so if you’re cold they can bring you a portable heater, otherwise you’re forced to just deal with the discomfort. There’s a TV but the remote didn’t have batteries. The only redeeming quality is the location : great for the Chicago marathon (which is why we are here) and close to the park and Michigan Avenue hot spots. But if you’re looking for proximity to the loop, there are far better options. I’ve honestly stayed at Motel 6’s that are better than this. I can’t believe this hotel still books guests. Guaranteed no one returns. Originally we were given a room in the South Tower. It was HORRIBLE. We asked if there were other options and we were upgraded to the North Tower. It was a step up but still disgusting. It’s so bad here that we are considering forfeiting the money we paid and moving hotels. It’s worth it to pay double to stay in a place that’s livable. It’s AWFUL HERE. Stay far far away.
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Date of stay: October 2021Trip type: Travelled with family
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kansasrod wrote a review Sep 2021
OSKALOOSA1254 contributions197 helpful votes
Like any downtown hotel you are close enough to the noisy above-ground El and regular fire or ambulance sirens to need them unless you are a deep sleeper. Try to imagine how age has changed you before judging this classic and historic hotel 🤔 Rooms are larger than comparative downtown hotels. Perfect location for downtown visit. Fast elevator which is worth noting if your room is higher-up.
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Date of stay: September 2021
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PRICE RANGE
US$82 - US$245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
congress plaza chicago, hotel congress plaza, congress hotel chicago, congress plaza hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
851
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Frequently Asked Questions about The Congress Plaza Hotel & Convention Center
Which popular attractions are close to The Congress Plaza Hotel & Convention Center?
Nearby attractions include Ragnarok Axe Throwing (0.2 km), Room Escape Adventures (0.2 km), and Symphony Center - Chicago Symphony Orchestra (0.4 km).
What are some of the property amenities at The Congress Plaza Hotel & Convention Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Congress Plaza Hotel & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Congress Plaza Hotel & Convention Center?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Congress Plaza Hotel & Convention Center?
Conveniently located restaurants include Cafecito, Lou Malnati’s Pizzeria, and Buddy Guy's Legends.
Are there opportunities to exercise at The Congress Plaza Hotel & Convention Center?
Yes, guests have access to a fitness centre during their stay.
Is The Congress Plaza Hotel & Convention Center located near the city centre?
Yes, it is 0.4 km away from the centre of Chicago.
Are any cleaning services offered at The Congress Plaza Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does The Congress Plaza Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Congress Plaza Hotel & Convention Center?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to The Congress Plaza Hotel & Convention Center?
Many travellers enjoy visiting Garfield Park Conservatory (7.8 km), The Rookery Building (0.7 km), and Macy's on State Street (1.0 km).