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Front desk people not customer friendly......We are elite high level Marriott members and we were not treated with that level of service. To say the least not in the Marriott style .Bathroom is quite small as well.
Great location to shopping and dining. Yesterday we took the River Architecture River Cruise. I highly recommend it. Our room is very clean and renovated. The only issue I’m having is that room temp is 78 degrees from the heat turned on in the building...More
Very comfortable hotel with a fabulous bar area! The hosts at the concierge lounge are AMAZING, and they went above and beyond to make sure we were accommodated. They greeted us every morning by name, and they even took my son (who arrived VERY late...More
This was the second time that I stayed at this property for the Chicago Marathon. The location is fantastic, but multiple issues with service. Mobile check in: time to check in vs. request was 7 1/2 hours late. And when our room was ready, the...More
1 Thank Meg P
Response from Allyson K, Front Office Manager at Chicago Marriott Downtown Magnificent MileResponded 3 days ago
Greeings Meg P, Thank you for taking the time to review your recent stay at the Chicago Marriott Downtown. We appreciate our guests' candid feedback, so that we may continue to improve our product and services. I will definitely be sharing your feedback with my...More
The best thing about this hotel is the location and the club lounge. I stayed here for 5 days on business/pleasure. The rooms are fine but the hot water stopped working on multiple occasions. Called the front desk multiple times. They told me they would...More
Response from Allyson K, Front Office Manager at Chicago Marriott Downtown Magnificent MileResponded 5 days ago
Greetings alisonrg82, Thank you for reviewing your recent stay with us a the Chicago Marriott Downtown. It is so important to us to receive our guests' feedback, so we may continue to improve. We appreciate your kind comments about our club lounge. I will certainly...More
US$ 125 - US$ 542 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#65 Luxury Hotel in Chicago
#88 Family Hotel in Chicago
Non-Smoking Rooms ,
Number of rooms
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United States >
Magnificent Mile / Near North Side
Also Known As
Marriott Chicago Downtown Magnificent Mile Hotel Chicago ,
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale.
Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Emy - You may be able to select when booking from Marriott website (marriot . com). If you're using a third party site, probably not. You can always ask for it to be included when you check in. I've never known any... More
Emy - You may be able to select when booking from Marriott website (marriot . com). If you're using a third party site, probably not. You can always ask for it to be included when you check in. I've never known any Marriott not to turn down extra money :)