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Chicago's Essex Inn

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1,916 Reviews from our TripAdvisor Community

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Showing 1,653: English reviews
Chicago, Illinois
Reviewed 10 December 2014

In the city to see a play were stayed at the Essex for the first time and were pleased. Friendly staff, clean well appointed rooms, and a great pool. We've stayed in fancier hotels in the city - yet this one was a great deal for the money and location. Highly recommend if you are going to be spending time...

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1Thank mbaTravels A
CEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear mbaTravels A, We are so glad to hear you enjoyed your stay with us! Our location is truly fantastic is you plan on discovering the beauty of South Loop and the nearby museums. Thank you for your comments and Happy New Year!

London, United Kingdom
Reviewed 5 December 2014

We stayed here on our first trip to Chicago nice central location, lovely clean comfortable room, with a view of the Willis Tower, I would happily stay here again, short walk to field museum, soldier field and the shedd aquariam, on the bus routes, Close to attractions, Nice service from the front of house, helpful and friendly.We stayed on the...

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Helpful?
Thank lumpar
CEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear Lumpar, We greatly appreciate your comments and feedback. We are especially pleased to hear that you have received excellent service from our Front Office staff. We strive every day to provide the best service to our guests. We are looking forward to welcoming you back again soon!

Lansing, Michigan
Reviewed 3 December 2014

I had a 5th floor room near the elevator and ice machine. The room was quiet, clean and comfortable. Front desk staff was helpful and friendly. The hotel has a nice roof top swimming pool and sauna. Coffee maker in room and an empty mini frig to store my snacks. Bus stop on the corner and across the street from...

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1Thank Jean48906
CEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear Jean48906, Thank you for your kind feedback. We are pleased to hear your stay went without a glitch and we are looking forward to welcoming you here again soon!

Downers Grove, Illinois
Reviewed 2 December 2014

My husband, son, and I spent Thanksgiving at The Essex Inn. We paid a little extra for the lakeside view, and that at least was worth the upgrade. Even in the dreary parts of November the view of Grant Park and the sun rising over the lake is magnificent. The room itself was less impressive. It was a two room...

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Helpful?
Thank penguinjava
CEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear Penguinjava, Sorry for the inconvenience you have experienced with the heating, street noise and bathroom layout. We are in the process of weighing different options to resolve the heating/ cooling problem. In the meantime, we are happy you enjoyed the location and other amenities of the hotel. The lake side view in in deed spectacular! Thank you for your...

Rock Springs, WY
Reviewed 24 November 2014

I stayed at the Essex Inn for three nights. It is across the street from the Hilton where a convention I attended was based. The Essex is a less ostentatious, less expensive choice than the Hilton, a perfect choice for me. Nathan and the gang at the front desk were friendly and professional. My room was quiet and comfortable. The...

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2Thank Yodelman
CEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear Yodelman, Thank you for your comments. We are delighted to hear that you enjoyed your stay with us an are looking forward to hopefully welcome you again soon!

Eden Prairie, MN
Reviewed 24 November 2014 via mobile

This is an OK option for a hotel in downtown Chicago. It is definitely an affordable place, and it offers exactly what you need: a roof over your head, a nice bed, and a bathroom. The rooms are just kind of small, though. My friend and I stayed here in May of 2013, and it was a little tight. The...

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1Thank Logan R
CEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear Logan R, Thank you sincerely for your feedback. We are very happy that you enjoyed our location. Sorry to hear the room size and décor did not quite work for you. Despite this inconvenience we do hope we can welcome you here at the Essex again soon!

Reviewed 24 November 2014

This was for a 2 day trip to chicago. The location is the best part of the hotel. Pros 1. location. on S michigan ave. directly across from grant park. 0.8 miles on foot from field museum and aquarium. 2. hotel shuttle which makes 4 trips in the morning to the museum and aquarium and 4 trips in the evening...

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2Thank Vidalu
CEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear Vidalu, We appreciate your feedback. Sorry to hear that you have experienced some set backs during your stay. We are currently working on improving out internet speed as well as considering different options to upgrade our heating/ cooling system. Unfortunately, $51/ day for valet parking is a standard price for downtown Chicago hotels. However, it does give our guests...

Preston, United Kingdom
Reviewed 23 November 2014

Our first visit to the USA and our first stop was in Chicago. We stayed at the Essex Inn 2 nights, the room was lovely and clean, with a free Safety Deposit box in the room. A good location if you enjoy exploring, plenty to see and do in this area and numerous places to dine out if you wished....

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1Thank elizabeth s
Cabo San Lucas, Mexico
Reviewed 17 November 2014

I have been traveling for many years and the service in this Hotel is TERRIBLE specially at the Staff at Front Desk (day and night shift) , they really do not have any idea what means "costumer service" (No friendly, no smile, no service, etc, etc). Looks like they do not have a Boss or Supervisor that can help them...

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2Thank Israel G
GMEssexInn, Manager at Chicago's Essex Inn, responded to this review

Dear Israel G, Thank you for taking the time to share your feedback with us. We really appreciate when guests provide honest comments as it helps us improve the service we offer. We’d like to discuss your stay with you in more detail. Please contact our Director of Operations directly at jscott@essexinn.com , or provide us with contact details if...

Chorley, United Kingdom
Reviewed 16 November 2014

Our first visit to Chicago and a great hotel to stay at, good location, bedrooms very spacious, however bathroom very small, we found the staff to be friendly and informative. The hotel is clean and tidywould recommend this hotel to anyone who wants a comfortable clean room in a good location

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Thank cnomis

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Chicago's Essex Inn is a hotel in downtown Chicago on the Michigan Avenue Cultural Mile that combines breathtaking panoramas of Grant Park, the Museum Campus and Lake Michigan with exciting promotional packages that incorporate famed attractions and events in Chicago. From our steel and glass lobby to contemporary rooms with floor-to-ceiling windows, the Essex Inn offers amazing views and amazing value. ... more   less 

Additional Information about Chicago's Essex Inn

Address: 800 South Michigan Avenue, Chicago, IL 60605
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: ₹ 6,480 - ₹ 27,949 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago's Essex Inn 3.5*
Number of rooms: 254
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Also Known As:
Chicago`s Essex Hotel Chicago
Chicagos Essex Hotel
Essex Inn Chicago
Hotel Chicagos Essex
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Questions & Answers

Here's what travellers have asked, with answers from Chicago's Essex Inn staff and other travellers.
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Questions? Get answers from Chicago's Essex Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed here to enjoy Buddy Guy's Legends Bar...within walking distance easily!”
 of 5 bubbles korys722, 17 Mar 2017 | Read review
“construction could be a problem. typically lasts form 8am - 4pm”
 of 5 bubbles RCRUNCHY, 24 Feb 2017 | Read review
“Get a high up room for a view of streets”
 of 5 bubbles cbcomponents, 1 Jan 2017 | Read review
“The hotel needs an update”
 of 5 bubbles Sana-ali, 17 Nov 2016 | Read review
“Best views facing Michigan Ave.”
 of 5 bubbles jimcC2047MD, 11 Nov 2016 | Read review
5 of 5