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Chicago's Essex Inn

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Traveller (548)
Room & Suite (488)
Pool & Beach (15)
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Overview
  • Excellent18%
  • Very good41%
  • Average24%
  • Poor9%
  • Terrible8%
Travellers talk about
“grant park”(243 reviews)
“michigan avenue”(106 reviews)
Free Wifi
Parking
Air Conditioning
Heated pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,101)
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All reviewsgrant parkthe museum campusmichigan avenuesoldier fieldheating systembuckingham fountainwithin walking distancenavy pierindoor poolthe loopwillis towerexercise roomart institutethe beanview of the lakefew blocksthe magnificent mile
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11 - 15 of 1,796 reviews
Reviewed 17 April 2018 via mobile

No pool, shoddy elevators and the bathroom is for kids not normal adult size people. Water pressure is more like a gentle rain and hot water fluctuates at random. Staff is great though always helpful with getting a ride when needed.More

1  Thank Dan W
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 4 weeks ago

Hi Dan, Thank you for your review. We are very sorry to hear that we failed to meet your expectations. Sorry for any confusion with the pool, we don't advertise having a pool on any of our website or partner's website. We have shared the...More

Reviewed 14 April 2018

The Essex has a great location and reasonable rates. However, it's just an OK hotel, mostly due to a lack of polish on a few things. * Spotty and slow WiFi - I think dial-up would be faster * Missing towels - after cleaning the...More

Thank TheBFCE
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 4 weeks ago

Hi TheBFCE, Thank you for taking the time to share your experience with us. Sorry we were not able to provide the convenience and comfort that you deserve. We have noted the your feedback and will take this opportunity to improve. We are always improving...More

Reviewed 13 April 2018 via mobile

I’m giving it two stars instead of one because the employees are nice. The engineer has been to my room twice and very helpful. Walking to my room there was garbage in the elevator and on the 6th floor. Creepy outdated orange hallways. In my...More

Thank Elsa R
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 4 weeks ago

Hi Elsa R, Thank you for your review. We are very sorry to hear that we failed to give you the same experience that has won us so many loyal repeat guests. While we pride ourselves on our service, your experience is evidence that we...More

Reviewed 1 April 2018

We stayed there last week. The location is very good, the staff were most helpful and seemed to enjoy being helpfu.....can't say enough good about them. The hotel itself is very clean. It is fairly basic but certainly a great deal and very clean. We...More

2  Thank OhLac
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 4 weeks ago

Hi OhLac, Thank you for sharing your review with us. We have shared your comments with our staff and look forward to welcoming you back in the future! Chicago’s Essex Inn, Your Key to the City!

Reviewed 26 March 2018

My wife and I enjoyed our stay here. Great place for the price. Location is excellent. We were able to walk almost anywhere we wanted to go including, Millennium Park, Navy Pier, Miracle Mile, St. Patrick's Day parade, several parks and more. Basically, any type...More

1  Thank Randy B
Response from EssexInnChicago, Front Office Manager at Chicago's Essex InnResponded 4 weeks ago

Hi Randy B, Thank you for sharing your review! While we pride ourselves on our customer service, the building is definitely apart of Chicago’s history. We are constantly working hard on improving the hotel. Hopefully during your next visit we will be updated with a...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 120 - US$ 600 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 120 - US$ 600 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (548)
Room & Suite (488)
Pool & Beach (15)
Dining (6)
Amenities (8)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
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Fileeta C
14 February 2018|
AnswerShow all 9 answers
Response from Henrique C | Reviewed this property |
You must pay and it is very expensive. Hoje to your left no the same street and you Will find a parking for only $10 overnight
1
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MaRy D
19 January 2018|
AnswerShow all 2 answers
Response from EssexInnChicago | Property representative |
Hi MaRy D, Thank you for your interest in the Essex Inn. The hotel does NOT have a pool currently. However, we are at a prime location and would be happy to assist you in finding a local pool nearby.
0
Votes
Rebecca T
31 August 2017|
AnswerShow all 6 answers
Response from EssexInnChicago | Property representative |
Hi Rebecca, the property offers valet parking for 60.00 per night with unlimited in and out privileges. There is also the option for public parking behind the property on 8th and Wabash for 35.00 per night based on... More
1
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Room Tips
"The king suite has two walls of windows for a great view"
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"Choose another hotel!"
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"Ask for a room away from the giant crane"
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"The Art Institute is a couple of blocks up the street and cabs to the main loop are readily available"
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