Nice, mid-range hotel. Bathroom was very clean and seemed newly remodeled. Bed linens were clean and comfortable. Only objection was the carpet in the room was worn and stained. Probably overpriced for what you get, but I don't have a good sense of the Chicago hotel market. I wanted to see the Museum of Science and Industry without renting a car. This hotel is easy walking distance to restaurants and the Museum. It's about a 20 minute Uber to the Art Institute if you want to take that in as well.
Excellent location, covered free parking, easy in and out, great hotel! Great price comparatively. Every time I've been in Chicago, I stay here. I've been in Chicago every couple of months since 2020, and highly recommend. Been very satisfied every time.
Enjoyed our 5 days stay there in August. My wife & baby were pleased with the hotel services. We requested & got a baby crib. The guy that checked us in was nice. The Housekeeper did nice job & were efficient. The gym was small but nice too. Lisa who attended to our requests/check-out was wonderful. Would stay again & recommend.👍
We are big Best Western customers as they fit our needs well. This Best Western Plus was nice, clean, and had a great lake view. The staff was very friendly and helpful. It's not too far from the downtown area, it would have been nice to be a bit closer in, however you pay a huge premium for that, so it was well worth the 10 minute drive to save several hundreds of dollars. Parking in the garage is a bit tough to navigate, but there is plenty of free parking. My only complaints are that the water pressure in the shower was horrible, and the free breakfast is not great, even by free continental breakfast standards. There is fruit, yogurt, cold cereal (mostly the sugary kids cereals, and Rice Krispies), and prepackaged muffins and pastries. No croissants, bagels, or bread. It's a good place to stay in Chicago if you want to save some money.…
I had previously stayed at this property when it was a La Quinta. I was hoping for an improvement with the switch to Best Western and was disappointed. The workout facility was locked the whole time we were there. The breakfast that was served wasn't at the same level as the La Quinta had been and was way below the Best Western standards. That was my last stay there unless things improved by my next stay in Hyde Park.
Best Western / Chicago Lake Shore Hotel - Lisa & Kareem were really helpful & made my stay enjoyable. The grab ‘n go breakfast was healthy enough & just sufficient to fill a hole. The internet in the room was a bit off a challenge though.
Overall good stay. Location is great and staff are helpful. Parking is in the garage. 5 minutes to LRT station which is only 2 stops to all the downtown attractions. The only downside things are no hot breakfast in the morning and the room is a little bit of poor soundproof.
Cons: Lobby and hall smell mildew y Dirty carpets and walls Thin walls- hear elevators ding all night and people in the hallway Dark hallways Breakfast was advertised as hot - ended up being danish and bad coffee Card kept getting deactivated Price- Was way over priced !! Carpets dirty Bathroom ceiling has water damage Shower pressure was pathetic Broken chair in the room Pros Close to location
The hotel is quite well located at 15 minutes drive from the Loop and the parking under the hotel is a real plus. The rooms could be ok but first of all, after the 1st night my room was not cleaned. Of course the receptionist kindly gave me clean towels but I'm still waiting for an apology from the management. But the worst thing in this room is the state of the carpet: not dirty... very dirty !!! And what about the pseudo "breakfast": coffee, muffins, apples and that's ALL. Not even a fruit juice or a piece of bread !!! Unworthy of a Best Western Plus... more like a Best Western Minus Minus. I do not recommend it.
this hotel has gone too far downhill for the price. hotel smelled bad...so did the rooms. Elevator was broken so we had to walk up and down the stairs. our air conditioner did not work, and the front desk staff was rude and had an attitude during the day. the overnight guy was the best thing about the place. Breakfast was a joke. watered down coffee...apples and granola bars...that was all. nothing else. parking is tight and small space and not all cars will fit so you have to park on the street. the rooms were not clean. air didn't work. we had to request clean towels and pillowcases to which the daytime ladies at the desk were even more rude and upset so we waited till shift change and asked again. overnight staff was wonderful. beds are old and lumpy. internet was spotty on the third floor...better in the lobby. don't stay here. I've stayed here before and it has gone downhill since. will never be back again !!…