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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviews commons club rooftop bar social hour chamber suite bluetooth speaker richard branson mini bar street prices smeg fridge free happy hour yoga mat dressing area mobile app dressing room train noise the loop room service
The hotel is good, particularly the rooms. The neighborhood is not the most beautiful part of downtown, but we can walk just 5 minutes to get better places to see. The café in the first floor closes early. The reception didn’t give much information about...More
We have been travelling true the USA for 3 weeks, have been in many hotels, but this is the best hotel from our trip. We were a little sceptic, but this hotel is really great ! What a great atmosphere, very very nice staff, great...More
Very interesting hotel. Modern and filled with conveniences (motion sensor lights, places to plug in). MIni bar did not break the bank. Robes and awesome pillows were very comfortable. HVAC worked properly, OMG. Nice, attentive staff. Actual person for wake up call.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Dennis S
Response from Brian A, Manager at Virgin Hotels ChicagoResponded 2 days ago
An overpriced Snickers is nothing to snicker about! That's why we use street pricing for our mini bar items. Come snack again soon!
Cheers,
Brian Adams, Director of Experience
The hotel is situated in a central location with good access to transport, shopping and restaurants. Had a problem with the billing- I had prepaid and booked via Virgin Holidays. My reservation was in order but the hotel had no record of the payment. I...More
Thank 350deepakv
Response from Brian A, Manager at Virgin Hotels ChicagoResponded 2 days ago
We are so glad we figured the billing out! We hate it when something like that snags a perfect stay. We hope you come back again soon so that we can show you what a perfect stay truly looks like.
Cheers,
Brian Adams, Director of...More
We stayed here for 2 nights while visiting Chicago. Location was great to walk to magnificent mile and also block 37 for shopping. We were close to everything. Staff was very friendly and allowed us to have a late check out and then held our...More
Thank jdeprofio
Response from Brian A, Manager at Virgin Hotels ChicagoResponded 6 days ago
Glad you enjoyed your stay! We would love to have you and your husband back soon.
Cheers,
Brian Adams, Director of Experience
Voted #1 Hotel by Conde Nast Reader's Choice in the U.S. Virgin Hotels Chicago, situated in the heart of downtown Chicago, has re-imagined the hotel experience for consumers, combining heartfelt service and …Moreexclusivity for all. The 250-room, 26-story hotel considers every desire and comfort for the modern traveler. The hotels two-chamber room concepts (yes, two!), is complete with an ergonomic bed for optimal lounging, reading and relaxing; dressing area and closet space separated by a set of sliding privacy doors. It's quite simple here: uninhibited high-speed WIFI, no hidden fees and street level pricing on minibar and videos on demand. No more 'nickel and diming'. Virgin Hotels Chicago has created 5 unique restaurant and lounge experiences, from Miss Ricky's, a reinvented American diner; Two Zero Three, our Euro-style coffee and wine bar to The Commons Club, a hybrid bar, lounge, restaurant and laid back study with a members only vibe where all are welcome and the cherry on top, Cerise Rooftop full of spectacular views and eclectic drinks. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Hotel Style
Onsen
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
US$ 139 - US$ 379 (Based on Average Rates for a Standard Room)
Location
United States > Illinois > Chicago > Downtown / The Loop
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
US$ 139 - US$ 379 (Based on Average Rates for a Standard Room)
Location
United States > Illinois > Chicago > Downtown / The Loop
Photos
All photos (1,205)1,205
Full view
Traveller (1,098)
Room & Suite (360)
Dining (73)
Business Centre & Event Rooms (5)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
...More
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Response from | Property representative | Reviewed this property |
Morning DonnoReese65,
I wanted to reach out to you again in order to speak to you so you can voice any frustrations rather than typing them. We do not accept staff looking or acting unprofessional and it seems this... More
Morning DonnoReese65,
I wanted to reach out to you again in order to speak to you so you can voice any frustrations rather than typing them. We do not accept staff looking or acting unprofessional and it seems this happened twice while visiting us in August. I was able to identity those staff members you spoke of and I addressed it on our end. I sent you a direct message on August 13, 2018 at 12:39pm but got no response until now. Since you used this alias we weren't able to research any contact information besides the direct messaging through Trip Advisor.
We do appreciate all good and bad feedback and I apologize again if my first response frustrated you. That was the last thing I wanted to happen.
Please reply to this message or through my work contact info listed on the message I sent. This response will not allow my email address to be added.
I eagerly await your response and hope you have a great day!
Brian Adams
Director of Experience
o 312 940 4691 m 312 937 3641
a 203 N. Wabash Avenue | Chicago | IL 60601
