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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 12/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Virgin Hotels Chicago
Updated 12/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 216 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
This captivating Chicago hotel is located in the heart of the Loop in downtown Chicago steps from The Magnificent Mile and Millennium Park. This first class, stylish hotel is the first of its kind and the last one you'll ever need with incredible food options and work and play at your fingertips. This isn't any hotel - it's a Virgin.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Entertainment staff
Evening entertainment
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car park
Wifi
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Patio
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
298Restaurantswithin 0.5 km
89Attractionswithin 0.5 km
Contact
203 N Wabash Ave, Chicago, IL 60601-2424
Getting there
State/LakeChicago L3 min
Randolph/WabashChicago L3 min
2696Reviews59Q+A100Room tips
Reviews
Traveller rating
- 2,094
- 407
- 131
- 39
- 27
Time of year
Traveller type
Language
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- English
Popular mentions
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Most Recent
Alex! You are incredible. You took the time to know me and offered the best possible room! Your humor and wit made me very excited to stay here! The restaurant salmon benedict was fire! The room was HUGE! Alex, thank you again!
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Date of stay: August 2022
Rooms
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First time to Chicago. Stayed at the Virgin Hotel. Huge shout out to the staff there. Alex, Noelle, Shaun, Corey, Christina, Reeja, Dolapo, Xaraida. You guys are beyond friendly and helpful. You were so patient with all of our questions about how to get somewhere. Corey even ran after us for over a block when he saw that we were confused at an intersection. I have honestly never met a more welcoming staff. There were others as well. Our waitstaff at Miss Ricky's was just as warm and friendly. The hotel itself is unique. A little worn in spots but very clean. We had no problem with the elevators being slow. They came and went quickly. Corey and Alex made sure that we went to the front of the line when we got caught in a crowd going to the Roof Top Bar for a private function. We were not fortunate enough to have supper at Miss Ricky's as it was already closed when we went down but we had breakfast there all three days. The food is delicious. Xaraida, the hostess at Miss Ricky's, even recommended a different place for supper when we were too late to get in for supper at Miss Ricky's. I am so happy we stayed there. Our experience with the hotel and the staff made our weekend.…
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My wife and I came for our wedding anniversary and had a memorable stay. The room was great, the rooftop bar was fantastic, we had brunch the next morning at Miss Ricky’s on the first floor and was blown away. And the service was also great. Shoutout to the front desk crew, Alex, Christina, and Shawn - they were courteous, kept us laughing, and had great suggestions for what to do in the area. We HAVE to come back 🙏🏾
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A huge shout out to the concierge desk staff, Christina, Alex and Shawn. You have been amazing this weekend. Your smiles and attitudes were delightful. You made a great afternoon out of a crappy rainy morning. You are great ambassadors for the city of Chicago. I will be back.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Where do I begin? The gracious and beaming host or the beautifully kept rooms or the happening rooftop with staff that welcomes you with the utmost hospitality. Noel, the wonderful lady who helped us check in was beyond accommodating throughout the whole process from A-Z! I live at the ritz carlton residence in Toronto and I can say that the entire experience here was 5 star +++. The building itself has so much charm and character but more importantly is very well complimented by the staff who is so knowledgeable with their recommendations of the city and surrounding area but also the warm energy they give off... DEFINITELY STAY HERE! Stop searching, we've done the work for you... this is the place to stay!!!!
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Date of stay: July 2022
Value
Rooms
Service
Room Tip: 17th floor has great rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband recently stayed here in Chicago and he enjoyed every bit. Something that stood out for me was Chad in concierge was so kind to set up a special surprise for my husband. They truly treat their guest like royalty
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a terrific place to stay as it's close to many attractions. The room layout was designed really well and are quiet. Customer service was phenomenal thanks to Billy, the hotel manager, who even remembered our names. Highly recommend.
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Date of stay: August 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I recently stayed at the Virgin Hotel in Chicago and was very impressed. The hotel is in an excellent location and the customer service was great. Specifically, Christina D. at the front desk was very accommodating and knowledgeable about the hotel amenities and area around the hotel. Highly recommend!
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Date of stay: June 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Carls, Guest Services / Front Office at Virgin Hotels Chicago
Responded 5 days ago
SDC22, We're so happy we were able to exceed your expectations! Christina is amazing and we're proud she was able to deliver such great service. We hope to see you again soon! Cheers, Andrew C
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Suite was on small side but well organized and had everything we needed. The bed was super comfortable and the linens were of excellent quality. Roof top bar small and disappointing, if this is important many Chicago hotels have better. Front desk staff very nice and knowledgeable.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Carls, Guest Services / Front Office at Virgin Hotels Chicago
Responded 6 days ago
Scenic53403, Thank you for staying with us and sharing your experience. I'm sorry you fund our suites to be on the small side. Thank you again for your feedback. We hope to see you again soon! Cheers, Andrew C
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The hotel is in a perfect spot to experience everything in the center of Chicago. The best part of this trip though, was Chad and Alex upfront. They gave us a bunch of recommendations, let us change our reservation like we needed last minute, and set us up in the perfect room. Seriously, it nice to feel welcome when you travel, and these guys nailed it.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Carls, Guest Services / Front Office at Virgin Hotels Chicago
Responded 6 days ago
meganmV31O8BO, Thank you for sharing your experience. We're so happy Chad & Alex were the best part of your trip. We hope to see you again soon! Cheers, Andrew C
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PRICE RANGE
$302 - $429 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
250
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Claim Your Listing Frequently Asked Questions about Virgin Hotels Chicago
Which popular attractions are close to Virgin Hotels Chicago?
Nearby attractions include Cloud Gate (0.4 km), Drunk Shakespeare (0.06 km), and Chicago River (0.5 km).
What are some of the property amenities at Virgin Hotels Chicago?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Virgin Hotels Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Virgin Hotels Chicago?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Virgin Hotels Chicago?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Virgin Hotels Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Tortoise Supper Club, and Cherry Circle Room.
Are there opportunities to exercise at Virgin Hotels Chicago?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Is Virgin Hotels Chicago located near the city centre?
Yes, it is 0.8 km away from the centre of Chicago.
Are any cleaning services offered at Virgin Hotels Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Virgin Hotels Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Virgin Hotels Chicago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.