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Residence Inn Chicago Downtown/River North

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#57 of 187 Hotels in Chicago
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Residence Inn Chicago Downtown\/River North
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1,156 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Chicago Downtown/River North
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Showing 1,088: English reviews
Greeley, Colorado
Reviewed 9 September 2014

Everyone from the front door to the desk was incredibly friendly and helpful. Tina went above and beyond helping us with a small "practical" joke with our travel companions. Rooms were spacious, beds comfortable. Housekeeping did a magnificent job. On the first night we were there, the hotel hosted a "social hour" with free beverages (incl wine and beer) and...

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Helpful?
Thank EssGeeKay
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for this very nice 5-Star review! I truly am glad to hear you enjoyed your stay and we all hope you get a chance again to visit us the next time you are visiting Chicago! Thank you again and we look forward to your next trip! Sincerely, Dan Harwood AGM

Albuquerque
Reviewed 9 September 2014

I enjoyed the nice big studio room on the 9th floor, found it very comfortable and quiet. It was well lit and nicely furnished with a sofa, side chair, and a small table to eat on. The blue, brown, and red lines are all within 2-3 blocks of the hotel and there are many different food options from frugal to...

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Helpful?
Thank scotshap
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for the 5-Star review! I am glad to hear you had a great time at our hotel and appreciated the location and value of the stay! We look forward to having you back at our property the next time you are in the DT Chicago area! Regards, Dan Harwood AGM

Northville, Michigan
Reviewed 8 September 2014

Comfortable, welcoming, quiet and very pleasant accommodations. Located within walking distance of good restaurants, was glad I chose valet parking as it seemed self-park was cumbersome and inconvenient. Found breakfast at this location exceptionally nice with excellent variety and beautifully maintained. Ismeta was like an unofficial greeter as guests arrived, welcoming and directing them to clean tables, all the while...

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Helpful?
Thank Jayhawk17
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for this really nice review! We truly appreciate the 5-Stars and we hope we get a chance to have you back again! Our staff is always aiming to be the friendliest hotel in DT Chicago, so I truly appreciate your kind words. I'll make sure to pass along your comments about Noelle and Ismeta so our...

Detroit, Michigan
Reviewed 6 September 2014

We were pleased with the room, the staff were kind and helpful along with reasonable prices. Excellent breakfast, great with accommodations and within walking distance of American Girl Dolls Store, Hard Rock Cafe and Rainforest Cafe.

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Helpful?
Thank Tanya B
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for this great 5-Star review! I truly love hearing about a great time the whole family had when visiting our beautiful city! Thank you again and we truly hope to have you back! Sincerely, Dan Harwood AGM

Dayton, OH
Reviewed 5 September 2014

Great location. Staff was attentive. Only 3 elevators for a very large hotel and had to wait a very long time. During check in, one elevator was broken. They fixed it very quickly, but we waited 10 minutes for elevator. Breakfast was crowded. No place to sit. Staff at breakfast was excellent and kept items well stocked despite crowd. Overall,...

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Helpful?
Thank Mary Beth P
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you for taking the time to review our hotel. I am sorry you found our property to be "overpriced" in downtown Chicago. I can assure you that our rates are very competitive with other similar hotels in downtown Chicago. I do hope you enjoyed your stay! Sincerely, Dan Harwood AGM

North Vancouver, BC
Reviewed 4 September 2014 via mobile

Loved it so much we stayed an extra night. The room was nice, clean, modern and spacious. Our view was of the parking lot, which I was not pleased with but oh well. The staff were very friendly. The breakfast was yum, the location rocked. The price was reasonable. They tried their best to accommodate an early check in. The...

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Helpful?
1Thank Cando123
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for the awesome 5-Star review! We are so glad to hear you truly enjoyed your stay and we look forward to having you back again soon! Sincerely, Dan Harwood AGM

Dallas, Texas
Reviewed 4 September 2014

We recently stayed at this hotel over Labor Day Weekend and it was a very good stay. The staff is friendly and the hotel was clean. We stayed in a one bedroom with a king bed and a sleeper sofa. The sleeper sofa is somewhat uncomfortable and could use some extra cushioning. But that's to be expected with a sleeper...

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Helpful?
1Thank Karrie F
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for the 5-Star review! I am so glad to hear you returned back to our property and enjoyed the second visit too! We look forward to your 3rd visit!! Regards, Dan Harwood AGM

Coralville, Iowa
Reviewed 3 September 2014

We stayed for 3 nights in August and really loved our stay. The rooms are small, but very comfortable. The staff was very helpful and friendly. A young man at the front desk was very helpful answering questions so we could find a restaurant. The woman in charge of the breakfast was supper friendly and helpful. The had many very...

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Helpful?
Thank HateTravel2
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for the really nice 5-Star review!! Regards, Dan Harwood AGM

NYC
Reviewed 3 September 2014

Great location. Friendly staff. Spotless suites. Nice size. Fair price. Within walking distance to most of the areas attractions. Fun nightlife that doesn't overwhelm when it's time to go to sleep. Terrific breakfast. All my needs were met well.

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Helpful?
1Thank NYCGreglando
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for the kind 4-Star review! I am glad to hear you enjoyed your stay and look forward to having you back at our hotel again! Sincerely, Dan Harwood AGM

Brooklyn, New York
Reviewed 3 September 2014

Recently vacationed in Chicago with the family. We stayed in a comfortable two bedroom suite. The rooms were spacious and the beds were comfortable. However, the crown jewel of the Residence inn/River North is the breakfast hostess, Ismeta. Ismeta treated us like members of her family. She cleaned our table, brought waffles our table, gave us containers for unfinished food...

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Helpful?
2Thank James M
RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River North, responded to this review

Thank you so much for the kind review! I am glad you thoroughly enjoyed your stay! I just wanted to make sure that the "2 Star" rating was an accident as I did not see any issues with your other ratings? If there was an issue, please feel free to call me at the hotel. Thank you again! Sincerely, Dan...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly-renovated Residence Inn Chicago Downtown River North located just north of the Loop, offers pet-friendly suites and convenient perks in the heart of downtown. Our Chicago River North hotel is only minutes from the Magnificent Mile, Navy Pier, Shedd Aquarium and the Museum of Science & Industry. Surrounded by Chicago's best restaurants, every appetite will be satisfied. If you don't feel like dining out, we offer room service from Hub 51 by Lettuce Entertain You, or you can hit the brand new, Holloway's Bar in the lobby. Each suite also has a fully-equipped kitchen with all the cooking necessities. Our newly-renovated suites also have flat-screen HD TVs, free WiFi and 50% more space than traditional hotel rooms featuring brand new mattresses + linens, new carpeting and stylish new pull-out sofas. Take advantage of full-service amenities such as valet/self-parking options, free breakfast, 24-hour gym, or top-floor indoor pool & hot tub with fantastic city views. Enjoy the value of the Residence Inn brand in vibrant downtown Chicago. ... more   less 

Additional Information about Residence Inn Chicago Downtown/River North

Address: 410 N Dearborn St, Chicago, IL 60654-3941
Region: United States > Illinois > Chicago > Near North Side
Price Range: ₹ 10,672 - ₹ 24,224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn Chicago Downtown/River North 3.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Residence Inn Chicago Downtown / River North Hotel Chicago
Chicago Residence Inn
Hotel Style:
#24 Romantic Hotel in Chicago
#27 Business Hotel in Chicago
#27 Green Hotel in Chicago
#28 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Downtown/River North staff and other travellers.
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Questions? Get answers from Residence Inn Chicago Downtown/River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need more room they do have one and two bedroom suites.”
 of 5 bubbles MaryKelley, 14 Mar 2017 | Read review
“high floors”
 of 5 bubbles V110XLdaniels, 5 Mar 2017 | Read review
“High floor views are better, our view was of a parking garage on the 4th floor”
 of 5 bubbles 185samanthae, 3 Mar 2017 | Read review
“Ask for street view - otherwise, it may be a view of the parking garage”
 of 5 bubbles AllieMiami, 25 Feb 2017 | Read review
“Ask for street facing. not garage facing.”
 of 5 bubbles DRur62, 14 Feb 2017 | Read review
5 of 5