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Residence Inn Chicago Downtown/River North

1,352 reviews
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Traveller (273)
Room & Suite (130)
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Overview
  • Excellent66%
  • Very good27%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
3.5 Star Hotel
All hotel details
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Reviews (1,352)Write a Review
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All reviewsbreakfast hostessthe breakfast areafull kitchenriver northevery morningstudio suitefree breakfastwithin walking distancepool and hot tubhot breakfastmarriott propertiesthe sofa bedtop floorparking garagehouse of bluesyogurtstreet level
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431 - 435 of 1,277 reviews
Reviewed 17 August 2015

I've been in hostels and hotels all over the world and this hotel is up there with the best of them. Great breakfast buffet, perfect location, but I think what brings it up to the highest tier is the staff. Unbelievable. They were so friendly...More

1  Thank Brendan W
Response from RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River NorthResponded 6 October 2015

Thank you for submitting your thoughts on your experience at our hotel. We are happy to hear you enjoyed the location and service of our hotel. We greatly appreciate the feedback and look forward to your future visits to our area. Best Regards, Shaun Barton...More

Reviewed 16 August 2015

The hotel room was nice and clean, the pool area was small and could not handle the number of people there. They did not have room to hold our luggage at the end of our trip so that we could extend our visit. The room...More

Thank jason b
Response from RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River NorthResponded 17 August 2015

Thank you for reviewing our hotel . Yes, our hotel absolutely does charge a sanitation fee for any guest that brings in a pet to our hotel. This is to ensure that the next guest who stays in the room has a pleasant experience and...More

Reviewed 14 August 2015

Location in River North couldn't be much better ... close to the El (subway), river for the water taxi, buses and great nearby taxi access. The hotel is combined with a SpringHill suite and is nice that they have 1 room and 2 room suites...More

Thank Shelliu
Response from RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River NorthResponded 29 August 2015

Good afternoon, Thank you so much for being our guest! We appreciate your review of our hotel! We love our ideal location. It is surely amazing being so close to so many wonderful Chicago destinations. Please know, we truly apologize for any inconvenience with our...More

Reviewed 13 August 2015

Every time I travel to Chicago I like to try something new. Since I was spending more than ten days, I booked a studio. My stay was close to perfect. The staff very friendly and helpful. The location was ideal. The service was excellent. My...More

Thank Mazhar A
Response from RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River NorthResponded 29 August 2015

Good afternoon, Thank you for being our guest and taking the time to provide your review regarding your stay with us. We are absolutely delighted to know you were well taken care of as we care very much about you as our guest. We hope...More

Reviewed 9 August 2015 via mobile

To be completely honest the difference between the Residence Inn and any other hotel I have ever stayed at across the country is Ismeta. She is the bright spot of the dining room at the hotel every morning. No matter the mood you are in,...More

1  Thank Shai E
Response from RIMARRIOTT410, Manager at Residence Inn Chicago Downtown/River NorthResponded 29 August 2015

Good afternoon, Thank you so much for being our guest and taking a moment to recognize our stand out employee, Ismeta. She truly cares about each of our guests as if they were a guest in her own home. We value you and appreciate you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 127 - US$ 587 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Chicago
#24 Green Hotel in Chicago
#25 Family Hotel in Chicago
#27 Business Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 127 - US$ 587 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Chicago
#24 Green Hotel in Chicago
#25 Family Hotel in Chicago
#27 Business Hotel in Chicago
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (273)
Room & Suite (130)
Dining (17)
Pool & Beach (3)
Hotel & Grounds (149)
Bathroom (11)
Business Centre & Event Rooms (1)
Questions & Answers
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Nuvia C
20 January 2018|
AnswerShow all 4 answers
Response from Jim G | Reviewed this property |
The 2 bedroom suite we had was 1 king bed, 1 queen bed, and a sofa bed. We used the queen, had 2 teenagers share the king, and one on the sofa bed.
1
Vote
Jermaine J
23 August 2017|
AnswerShow all 5 answers
Response from Irene S | Reviewed this property |
We did have a livingroom and a private bedroom. I can't remember the floor number. But it was clean and comfortable
1
Vote
Room Tips
"Ask for the city view - floor to ceiling windows, which you can crack open if you please!"
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"Look at the mattresses, toilets, lobby, tables. Just look at everything."
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"Corner suites are highly recommended especially if you enjoy a view of the streets."
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"The bed was very comfortable. Lots of towels in the bath. Excellent shower! But you may have to re-arrange..."
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