We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The James Chicago

Show Prices
#43 of 187 Hotels in Chicago
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The James Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,060 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The James Chicago
See the most recent reviews
Showing 2,890: English reviews
Chicago
Reviewed 30 June 2014

We were greeted and checked in promptly in the late evening. All hotel staff were helpful with questions and luggage storage during day of check out. The in-room service was convenient for our late check-in. We enjoyed our short visit and would recommend this hotel.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Laura W
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Laura W, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am glad that you had a great visit with us, thanks to our late night In-Room Dining, and especially our friendly team. I am honored by your recommendation of us to fellow travelers and hope we will welcome...

Chicago
Reviewed 30 June 2014

The location is superb central downtown Chicago, with a walking distance to everything. But the whole atmosphere and friendliness of the hotel makes you wanna comeback. The personel was very helpful and the room had all we desired.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Ingmar A
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Ingmar A, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to receive your generous compliments of our superb location, but most of all, that the friendly service provided by our team makes you want to return. Thank you again and on behalf of the entire team,...

Singapore, Singapore
Reviewed 30 June 2014

The James is located just a few minutes walk to the Magnificent Mile. The location is excellent, within walking distance to many restaurants and eateries. We stayed here during the NRA show in May 2014. The complimentary shuttle bus does not pick up direct from the hotel. Instead, the pick up is at a little bus stop across Marriott hotel...

 Report
Helpful?
Thank christieang
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear christieang, Thank you for taking the time to share about your experience with us at The James Chicago. I am delighted to hear you enjoyed your visit during the National Restaurant Association show and that our location was convenient for the shuttle pick-up. Thank you for your compliments of our team and I sincerely hope we will have the...

Pleasantville, New York
Reviewed 28 June 2014

Great value, great design, great location. Linens are crisp and clean, beds are super comfortable. Can't beat it for it's location regardless of why you are visiting Chi town. Service was great from doorman to concierge. Rooms aren't huge but still feel comfortable. Repeat - great value for a boutique hotel.

 Report
Helpful?
Thank Mark R
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Mark R, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you had an enjoyable visit, thanks to our comfortable beds and excellent service, but additionally that you felt we were a great value. Thank you for writing about your experience for fellow travelers...

Chicago
Reviewed 27 June 2014

Clean, contemporary, great staff and centrally located Clean, contemporary, great staff and centrally located Clean, contemporary, great staff and centrally located Clean, contemporary, great staff and centrally located

Review collected in partnership with this hotel
 Report
Helpful?
Thank K M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear K M, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you enjoyed your stay, thanks to our modern décor, convenient location, and our friendly team. I sincerely hope we will have the opportunity to welcome you back the next time you return to...

Detroit, MI
Reviewed 25 June 2014

This is now my third stay (and third review) of the James. First the good: as usual, spectacular customer service, right in the heart of shopping and dining (Trader Joe's and Starbucks right across the street!), and a very clean, contemporary and sophisticated boutique property. There have been a few renovations since I stayed here last and the room refresh...

 Report
Helpful?
2Thank NuPwr319
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear NuPwr319, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored to hear that you are a returning guest and enjoyed your latest visit, thanks to the service provided by our concierge team. I would like to apologize for the issues you experienced, namely the air conditioning and...

Chicago
Reviewed 25 June 2014

For about the same price as a chain hotel, you can have the charm, quality, and personal service of an upscale boutique just blocks away from the Magnificent Mile. And a complimentary car and driver too! Also, the bed and pillows are amazing! I have never slept that well in my life! I just wanted to pack them up and...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Suzette B
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Suzette B, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear you enjoyed your visit, thanks to our very comfortable beds and complimentary car service. Thank you for your recommendation of us to fellow travelers on Trip Advisor and I hope we will have the...

Reviewed 25 June 2014

I stayed at The James Chicago for four nights while sightseeing in April 2014. It was a great launchpad to see the city. SERVICE: The service, while perfectly adequately, was a bit lacking for a hotel of this calibre. The staff were very friendly, but at times I would have to flag someone down for assistance. Also, the bike rentals...

 Report
Helpful?
2Thank Aaron R
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Aaron R, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am glad to hear that our location, clean rooms, and especially our large gym attributed to an enjoyable experience with us. We pride ourselves on delivering excellent service to all of our guests, and I apologize if your...

Chicago
Reviewed 25 June 2014

Held our daughters wedding there and everything was done with class and we were treated like royalty. The food was fabulous. The service we got was wonderful. They went above ad beynd to make everything great for us.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Rozanne M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Rozanne M, Thank you for taking the time to share about your recent stay with us at The James Chicago. It was truly an honor that you chose to celebrate your daughter's wedding with us and I am delighted that our team was able to exceed your expectations. Thank you for including us on such a special day and...

Chicago
Reviewed 24 June 2014

Our first three nights were as expected for a boutique hotel and the price. However, our last night there was very noisy due to a wedding reception hosted on the 2nd floor. We were on the 8th floor. It was so loud, we could not sleep and had to be up before 5am for an early flight home. If not...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Francine B
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Francine B, I would like to take this opportunity to apologize for your experience with us at The James. We never intend for any events to disrupt our guests and I am very sorry as this is certainly not a common occurrence for us. I would appreciate the opportunity to discuss this further offline and can be reached at...

1,106 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (531)
Viewed
Bathroom (63)
Viewed
View from Room (14)
Viewed
Room/Suite (197)
Viewed
Hotel & Grounds (44)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (8)
Viewed
1:59
Videos (3)
Viewed
Other (201)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (547)
Viewed
Amenities (75)
Viewed
Guestroom with One King Bed (58)
Viewed
Guestroom with Two Double Beds (60)
Viewed
One-Bedroom Apartment (80)
Viewed
Penthouse (174)
Viewed
Dining (31)
Viewed
The Hotel (69)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Room/Suite (7)
Viewed
Dining (8)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Chicago hotels
dana hotel and spa
#49 of 187 in Chicago
3,275 reviews
Near North Side
Palomar Chicago, a Kimpton Hotel
Magnificent Mile
The Gwen, a Luxury Collection Hotel, Chicago
Show Prices
Show Prices
Show Prices
Gold Coast
Sofitel Chicago Magnificent Mile
Gold Coast
Thompson Chicago, a Thompson Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Breakfast Available
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: ₹ 11,118 - ₹ 26,617 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Orbitz, Travelocity, Cheap Tickets and Jetsetter so you can book your The James Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#16 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#30 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
21 questions
Ask a question

See all questions (21)

Questions? Get answers from The James Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher is always better to avoid street noise”
 of 5 bubbles revtmharrison, 22 Mar 2017 | Read review
“Ask for an upper floor to lessen street noise.”
 of 5 bubbles allysonm90, 17 Mar 2017 | Read review
“Apartment king suites are large enough for family of 4”
 of 5 bubbles 92amirm, 7 Mar 2017 | Read review
“Get the Loft suite!”
 of 5 bubbles Anna_Kate830, 28 Feb 2017 | Read review
“ask for top floors”
 of 5 bubbles manbran, 23 Feb 2017 | Read review
5 of 5