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The James Chicago

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#40 of 185 Hotels in Chicago
Certificate of Excellence
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3,017 Reviews from our TripAdvisor Community

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There are newer reviews for The James Chicago
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Showing 2,849: English reviews
Atlanta, Georgia, USA
Reviewed 10 September 2014

I really enjoyed this unique hotel! I went here with my son and only stayed one night but it was still great! They have a driver that will take you one way where ever you want to go (within reason) and he was very friendly! The location is super! We went to the Eataly which I highly recommend! The beds...

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Helpful?
Thank kathy r
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear kathy r, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted that our complimentary bottled water and car service made your visit a great one. Most of all, it is an honor that our front desk and driver delivered excellent service, which is the best compliment I...

Tennessee
Reviewed 10 September 2014

My husband has to travel to Chicago for business often and sometimes I fly in for a long weekend. One such weekend we stayed at The James and it has become one of our favorite hotels. It is a great location. There is only valet parking but it is located within walking distance of shopping, eating and lots of tourist...

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Helpful?
Thank deancie
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear deancie, Thank you for taking the time to share about your recent stay with us at The James Chicago. It is an honor to hear that after your first visit, we have become one of your favorite hotels thanks in part to our very convenient location. It was a pleasure to have you and your husband stay with us,...

Rochelle, Illinois
Reviewed 10 September 2014

We booked this room through priceline. Other than a very negative conversation with the reservation agent at the hotel between the time of booking and our stay, everything was fabulous. Trendy rooms, comfy beds, nice amenities and the staff at this hotel treats guests like gold. Very conveniently located. Had a great stay here.

Review collected in partnership with this hotel
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Helpful?
Thank Kim M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Kim M, Thank you for taking the time to share about your recent stay with us at The James Chicago. I truly appreciate your generous compliments, and delighted that you had a great visit, thanks to our convenient location, comfortable beds, and especially our outstanding team. I apologize for the experience you had with our reservations department, as this...

Fredericton NB
Reviewed 9 September 2014

my husband and I were going to Chicago on business and we decided to go a couple of days early to celebrate my 50th birthday and booked at the The James Chicago after reading trip advisor reviews and I am so happy that I did. I advised them that it was my birthday and upon arrival, there were cupcakes in...

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Helpful?
Thank olivehm
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear olivehm, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am honored by your compliments of your visit, and that our comfortable rooms, birthday amenity, and especially the service provided by our team made your experience a great one. It was truly our pleasure to have you here to...

Durham, United Kingdom
Reviewed 8 September 2014

This was our first stay in Chicago. The hotel is perfectly situated on the corner of the restaurant district and the Magnificent Mile. On arrival, we were greeted by a smiling, efficient member of staff at reception and handed complimentary breakfast vouchers. The breakfast menu was excellent, as was the service, however, there must be ‘levels’ of voucher. Ours stated...

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1Thank lisac5915
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear lisac5915, Thank you for taking the time to share about your recent stay with us at The James Chicago. I truly appreciate you for taking the time to give candid feedback of what you enjoyed during your visit; comments like yours help us to continually reevaluate our current procedures to maintain high levels of customer satisfaction. I am proud...

Cincinnati, Ohio
Reviewed 8 September 2014

Great location in the heart of everything, all within walking distance. Staff very helpful and friendly. They know their jobs! Laurelin gave an excellent recommendation for a restaurant location in Greek Town - the one area that you need a taxi. And Kristen helped arrange special multiple rooms together on the same floor, a difficulty since we needed wheelchair accessibility,...

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Helpful?
Thank Wendy O
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Wendy O, Thank you for taking the time to share about your recent stay with us at The James Chicago. The best compliment I can receive is to hear about the excellent service provided by our entire team and that it was their efforts that made your visit a great one. Thank you again for writing and I hope...

South Bend, Indiana, United States
Reviewed 7 September 2014

I've stayed in this hotel multiple times and really love it. The location is great if you're a first-time visitor to Chicago (right near some of the main tourist attractions and River North bars and food). The rooms are very trendy, though some don't have a view (look out onto a wall). I've found some good deals for suites There...

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Thank Marcia M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Marcia M, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear your compliments of David Burke's Primehouse (you are correct, In Room Dining delivers 24 hours a day), as well as our convenient location and complimentary car service. Most of all, it is an honor...

Durham, North Carolina
Reviewed 7 September 2014

Stayed one night for a business meeting in September 2014. Service was impeccable, friendly efficient check in. Good info given by staff. Meeting rooms not labeled on elevators, which were slow, so I had to go down to lobby, then take elevator back up to 2nd floor. Room was a little small and poorly lit. Clost had no door, just...

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Thank Alice M
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear ADMA, Thank you for taking the time to share about your recent stay with us at The James Chicago. I am delighted to hear that you had a great experience, thanks to our comfortable beds and lines, complimentary WiFI, and most of all that the service provided by our team was impeccable. Thank you for bringing the spa to...

Los Angeles, CA
Reviewed 7 September 2014

This "boutique" hotel is perfectly located just off the Magnificent Mile part of Chicago. It was about a 15 minute walk to both the John Hancock Tower in one direction and the Millennium Park in the other. There are also quite a few restaurants and shopping in the immediate area. My room on the end of the 5th floor was...

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Helpful?
Thank Jeff R
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear Jeff R, Thank you for taking the time to share about your recent stay with us at The James Chicago. I appreciate the detail of your visit, and glad that your enjoyed our comfortable beds, free WiFI and especially, our friendly team. I understand that our effort to be environmentally friendly with full-sized bath products may not be for...

A TripAdvisor Member
1 review
Reviewed 4 September 2014

Great hotel with very friendly and helpful staff. Cozy boutique style located steps from the Magnificent Mile. I forgot my phone charger and the staff happily charged it for me. Made for a very pleasant stay. I'm big on bathroom amenities and I loved the soap in the shower, which was invigorating with a clean fresh scent.

Review collected in partnership with this hotel
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Thank A TripAdvisor Member
TheJamesChiGM, General Manager at The James Chicago, responded to this review

Dear A TripAdvisor Member, Thank you for taking the time to share about your recent stay with us at The James Chicago. I truly appreciate your generous compliments of our Intelligent Nutrients bath products, but most of all that our friendly team was able to assist you in charging your phone. Thank you again for writing, and I hope we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An urban hub on the Magnificent Mile and one of Chicago's most celebrated boutique hotels, The James Chicago is a sophisticated nod to Windy City culture. It continues to garner buzz and accolades through its casually sophisticated blend of warmly modern design, intuitive service and thoughtful touches such as complimentary Wi-Fi, early check-in and late check-out, local car service and triple-filtered water. Experience The James as a culinary destination with signature restaurant, Primehouse - named #1 Steakhouse in Chicago, Primehouse Bar, a perfect spot to enjoy weekly happy hour specials or a full meal, and The Patio, a seasonal alfresco dining spot. Also featured at The James is The Gym, open 24-hours, The Spa by ASHA, 7,000 square feet of flexible meeting and event space, as well as seasonally rotating artwork from local and international artists. ... more   less 

Additional Information about The James Chicago

Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611-2727
Region: United States > Illinois > Chicago
Price Range: ₹ 8,458 - ₹ 27,829 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James Chicago 4.5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, TripOnline SA, Booking.com, Travelocity, Cheap Tickets, Priceline and Jetsetter so you can book your The James Chicago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
James Chicago Hotel Chicago
James Hotel Chicago
Chicago James Hotel
Hotel Style:
#14 Romantic Hotel in Chicago
#15 Spa Hotel in Chicago
#26 Business Hotel in Chicago
#28 Luxury Hotel in Chicago
#33 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from The James Chicago staff and other travellers.
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Questions? Get answers from The James Chicago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Obviously, to get the best view, you want a higher floor.”
 of 5 bubbles clledbetter, 17 Jan 2017 | Read review
“Go to another hotel. There are several nearby....choose the Godfrey or the Palomar to start.”
 of 5 bubbles 552cherylc, 14 Jan 2017 | Read review
“Upper floors, courtyard facing has zero view but very quiet.”
 of 5 bubbles 433edwardg, 19 Dec 2016 | Read review
“stayed a number of times on different floors, all rooms great”
 of 5 bubbles bobbiew395, 6 Dec 2016 | Read review
“Avoid the room that have a view on a building with climatisation on the roof (groundback noise)”
 of 5 bubbles Nathalieeddy, 30 Nov 2016 | Read review
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