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Fairfield Inn & Suites Chicago Downtown/River North

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#17 of 187 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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Fairfield Inn & Suites Chicago Downtown\/River North
Fairfield Inn & Suites Chicago Downtown/River North
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647 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Start your review of Fairfield Inn & Suites Chicago Downtown/River North
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Tecumseh, Michigan
Reviewed 4 days ago NEWvia mobile

Not only is this one if the Best locations in Chicago, but they also by far have the most wonderful staff so friendly helpful & accommodating. Courtney went out of her way to make our stay the best. From check in to checkout the entire staff was so helpful and friendly. I have stayed at hotels in Chicago for over...

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Helpful?
Thank jjwebb1974
Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this review

Thank you for taking the time to provide a great review from your stay! We are so happy you chose to spend your honeymoon with us and I look forward to serving you again soon!

Lincoln, Nebraska
Reviewed 4 days ago NEW

I recently visited Chicago, Ill., and had the opportunity to stay at Fairfield Inn/ Marriott Downtown, 60 W Illinois St. Just wanted to pass on to you the exceptional customer service I received from staff members Javier and Fannie in the breakfast area, and Stephanie at the front desk. As a professional Motorcoach Operator, nothing pleases me more than working...

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Helpful?
Thank Bj Bunny R
Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this review

Bj Bunny R, Thank you for the great review! We are so happy our staff were able to take great care of you. We look forward to serving you again soon!

Saint Joseph, Missouri
Reviewed 4 days ago NEW

The hotel is in a good location- close to the subway and within walking distance of many restaurants and shopping. We liked our room and found it to be very clean. The entire staff was most helpful and friendly. The included breakfast was great!

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Helpful?
Thank 64507go
Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this review

Thank you for taking the time to leave a 5 star review from your stay! We are happy to see you enjoyed your stay and we hope you will allow us to serve you again soon!

Baltimore, Maryland
Reviewed 4 days ago NEW

Great hotel. Staff was helpful and nice. Room was clean and spacious and worked well for having multiple couples staying in one room to save money. Overall a very pleasant stay. If I were going back to Chicago, I'd stay there.

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Helpful?
Thank MelissaMD2017
Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this review

Thank you for the great review! We are happy to see you enjoyed St. Patrick's day weekend here in Chicago! We hope you will visit us again soon!

Reviewed 4 days ago NEW

Everything was amazing. Staff was always interested in our well-being, whether we needed anything and let us know ahead of time that they were preparing to close the Continental Breakfast. It was all in the details. Rooms were super clean, if not brand new. Location was great and staff had great suggestions for places to visit, eat, etc.

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Helpful?
Thank Brian D
Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this review

Brain D, Thank you for taking the time to provide feedback from your stay! We are happy to see you enjoyed your time at our property and we hope you will allow us to serve you again soon.

Detroit, Michigan
Reviewed 6 days ago NEW

This is the first review that I have ever written online, but felt that the staff at Fairfield Inn Downtown River North needed acknowledgement! We had 5 couples stay at the hotel on St Patricks parade weekend. This is the 3rd time we have stayed there in 2 years. We return because its a great location, great property, but mostly...

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Helpful?
Thank stpaddytraveler32017
Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this review

Stpaddytraveler32017, Thank you for taking the time to provide excellent feedback from your stay! We are happy to see you enjoyed your stay and we look forward to serving you again on your next trip to Chicago.

Toledo, Ohio
Reviewed 1 week ago NEW

This hotel is clean and comfortable with a friendly staff. The breakfast staff deserve special mention. I have stayed in many Fairfield Inns, but have never encountered a breakfast staff so welcoming and dedicated to making sure that the guests have what they need. Each customer receives a friendly "Good Morning" as soon as they step out of the elevator....

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Helpful?
Thank gaab2015
Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this review

Gaab2015, Thank you for taking the time to provide feedback from your stay. I am happy to see you felt our staff was able to take care of you during breakfast and we hope you will allow us to serve you again soon.

Champaign-Urbana, Illinois
Reviewed 1 week ago

Very nice hotel in the heart of the city. Wonderful location. Very secure, staff super friendly. Room was very clean, very comfortable. Breakfast was very good as well, and included, which is rare for this type of hotel. Expensive parking, but hey, it's Chicago, which is to be expected. Really no complaints.

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Helpful?
Thank supapfunk
Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this review

Thank you for taking the time to provide feedback from your stay. I am happy to see you found your room clean and also enjoyed breakfast. I hope you will stay with us again soon.

pla_orange
Reviewed 1 week ago

Stayed for 2 nights over a weekend with my family to do the tourist stuff in downtown Chicago. First, communicated ahead of time with marketing and they put us in a top floor room with a view, so that was nice. Second, everyone there was very nice, friendly and helpful. The staff in the breakfast room was the friendliest and...

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Helpful?
Thank pla_orange
Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this review

Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed your stay and we hope you will allow us to serve you again soon.

Marshall, Michigan
Reviewed 1 week ago

We often stay at Fairfield Inns and usually find the mattresses to be wonderfully comfortable. These were hard and we had difficulty sleeping on them. The staff were all wonderful, but, of course, they could not fix the mattresses. Exercise room was great, though they need some lighter dumbbells - 8 and 12 pound would be nice. There were only...

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Helpful?
1Thank 725sde
Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River North, responded to this review

Thank you for your honest feedback, 725sde. I am so sorry that our mattresses did not live up to the comfort level you have come to expect from Fairfield Inns! Please rest assured that we are looking into this issue so that we may resolve it moving forward. Although we always aim to deliver a comfortable, good-nights-sleep to our guests,...

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Near Fairfield Inn & Suites Chicago Downtown/River North

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fairfield Inn & Suites Chicago Downtown/River North is a newer LEED-Certified Marriott hotel in downtown Chicago. Located in the trendy River North neighborhood just north of the Loop, this unique hotel offers full-service amenities at the Fairfield value. Enjoy free breakfast, property-wide WiFi, modern furnishings and high-tech amenities. Surrounded by the city's best restaurants and nightlife, our Chicago River North hotel is also within walking distance to Navy Pier, Magnificent Mile shopping, Millennium Park and Lake Michigan. Self and Valet parking is available (fee) and along with nearby convenient CTA and Union Station trains. ... more   less 

Additional Information about Fairfield Inn & Suites Chicago Downtown/River North

Address: 60 W Illinois St, Chicago, IL 60654-4805
Region: United States > Illinois > Chicago > Near North Side
Price Range: ₹ 9,818 - ₹ 23,760 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Chicago Downtown/River North 3*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#13 Family Hotel in Chicago
#17 Best Value Hotel in Chicago
#21 Business Hotel in Chicago
#21 Green Hotel in Chicago
#52 Romantic Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Chicago Downtown/River North staff and other travellers.
23 questions
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Questions? Get answers from Fairfield Inn & Suites Chicago Downtown/River North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“north side of building for quietest rooms.Fire station directly across street on south side”
 of 5 bubbles bjbunnyr, 22 Mar 2017 | Read review
“Great option for having multiple people stay in one room for a great rate.”
 of 5 bubbles MelissaMD2017, 22 Mar 2017 | Read review
“go toward the back to avoid street/ fire station noise”
 of 5 bubbles 725sde, 17 Mar 2017 | Read review
“ask for a corner room away from the elevator”
 of 5 bubbles LinandSuz, 16 Mar 2017 | Read review
“There is a Fire Station across from the front of the hotel. Try to get a room in the back!”
 of 5 bubbles 219dennist, 8 Mar 2017 | Read review
5 of 5