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This is a good hotel indeed. I prefer a hotel where clean, simple but all necessary things are in order.
Staff was friendly. On the breakfast area, I was cheered by the smile and good service of Javier and Fannie every morning. I was very...More
This hotel is where we will continue to stay for our trips to Chicago. They have the friendliest staff from the front desk to those working during breakfast. So friendly and ever so helpful. Thoroughly enjoyed our stay.
I really liked this hotel, the location was really good, they have dinning option in a walking distance. room was very clean, staff very friendly, parking was easy because they have people there ready to help.More
Thank Adriana O
Response from Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River NorthResponded 1 week ago
Thank you for your feedback, Adriana O! As we strive to offer the cleanest and friendliest experience to our guests, it is wonderful to hear that we were able to deliver on both fronts during your visit. Additionally, we are glad to learn that you...More
Great experience! Staff was friendly, room was clean and well equipped. Also, the complimentary breakfast completely exceeded my expectations! I will definitely stay here again on my next trip to Chicago. The staff in the breakfast area was very friendly and welcoming! Wifi worked great,...More
1 Thank Michelle G
Response from Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River NorthResponded 3 weeks ago
Thank you for taking the time to provide great feedback from your stay! I am so happy to see you enjoyed your time with us and we hope you will stay with us again on your next visit to Chicago!
The corner suites are great - excellent separation between sleep and work spaces. Beds are very comfortable and the bathroom is ideal.The breakfast options were also excellent - even Vegan. There are so many great restaurants within two blocks, it can be overwhelming! The staff,...More
Thank John C
Response from Courtney B, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River NorthResponded 4 weeks ago
Thank you for your review, John C! It is wonderful to hear that you enjoyed all aspects of your stay with us, from the guest room to the complimentary breakfast, to the staff service! Additionally, I am glad that you had a restful night's sleep,...More