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Great hotel location. Close to great restaurants. Easy to walk to navy pier/river. Free breakfast: food was ok, nothing great. Javier and Fannie were awesome and energetic and will to help with anything!
I booked a room using points for our closest friend while her husband was in the ICU at Northwestern. Danielle at check-in was extremely compassionate and accommodating to my friends and showed tremendous humanity and kindness during their time of need. One of the more...More
I arrived in Chicago after traveling from Arizona for a business trip. Upon landing I called to let them know my flight was delayed by a half hour and I was on my way. They informed me that they did not have a room available...More
Response from Ashley V, Front Office Manager at Fairfield Inn & Suites Chicago Downtown/River NorthResponded 2 days ago
Thank you for considering the Fairfield Inn & Suites during your travels. We apologize for your unsatisfactory experience. Please contact the hotel at 312-836-1700 so that we may assist you further. Your feedback is very important to us and we look forward to hearing from...More
We were here for three nights and in Chicago for a concert at Soldier Field. You cannot beat the location of this hotel if you will be riding public transportation. It is literally a block and a half away from the train station. I feel...More
This was a very enjoyable stay until the rude surprise at checkout. As many other reviewers have mentioned, it is right across the street from a fire station- a big one. I knew about this when I made the reservation (since I checked out the...More