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Hard Rock Hotel Chicago

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2,513 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel Chicago
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Showing 2,274: English reviews
Palatine, Illinois
Reviewed 28 May 2013

This place rocks we attended a wedding there last Saturday and boy was this place a great venue most of our friends stayed at the hotel and let me tell you room service is not just a service at this hotel it is like they write all standard's for the industry clean, attentive, friendly, aware, observant and on top of...

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1Thank Frank B
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

WOW! First and foremost, thanks so much for taking the time to write this five-star review and share such outstanding feedback on your recent experience as a wedding guest at Hard Rock Hotel Chicago! We're absolutely thrilled to hear that you enjoyed our event venue and you and your friends received such highly attentive and friendly service from our staff....

Orangeville, Canada
Reviewed 28 May 2013

Great location right downtown and on Michigan Ave, rooms are lovely and conference rooms are excellent. Parking is excessively expensive ($50/day) Rooms are also very expensive. I would recommend only for the location.

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Helpful?
Thank Verna P
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for taking a moment to share this review on your most recent stay at Hard Rock Hotel Chicago! We're thrilled to hear that you enjoyed our central location in the heart of downtown Chicago along with our business travel amenities. As a note of disclosure, our parking rates are price-competitive with other neighboring hotels and properties...

Cornwall, United Kingdom
Reviewed 24 May 2013

Stayed here for 4 nights. Excellent location for all the sights....we walked everywhere! It was my husbands 50th birthday so I had requested a room if possible with a view, we were on the Tina Turner floor which was either 13th or 14th in a corner room so had good panoramic view compared to what I would imagine others had....

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Helpful?
Thank Jules N
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

First and foremost, thanks so much for choosing Hard Rock Hotel Chicago for your husband's 50th birthday celebration! We're beyond thrilled to hear that you enjoyed our central location in downtown Chicago along with the panoramic city views from your spacious and clean room on our Tina Turner floor. We're especially pleased to hear that you received such highly personalized...

La Salle, Michigan, United States
Reviewed 23 May 2013

Checking my car in with the Valet was very easy and efficient. The lady who handled my room check-in spoke way too quickly, and I missed a lot of what she said. I booked a Select King City View room, and was disappointed with how small it was. My husband was enamored with the Picks program, which was very easy...

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Helpful?
Thank Patricia C
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to share such outstanding feedback with us! We're very pleased to hear that you enjoyed a very easy and efficient check-in process, both with our valet and front desk teams. We're particularly excited to hear that your husband was able to take advantage of our complimentary...

Dartford
Reviewed 21 May 2013

We stayed here for two nights, with our 18 month old son, while visiting Chicago & there were definite highs but too many lows considering the price! On arrival we were upgraded to a Studio suite on 28th floor which had a fantastic view of the city. Although we had requested a crib on booking, we had to ask for...

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2Thank honeymonkey82
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share such incredibly valuable feedback on your family's most recent stay with us. While we're thrilled to hear that our staff delivered highly personalized attention and you received an upgrade to a studio suite with fantastic city views, we only wish we had left...

St. Stephen, Canada
Reviewed 21 May 2013

The hotel is in a great location and convenient to everything. We could walk to most shopping and restaurants. The room was fine, not large by any means however clean and comfortable. Hot water was not abundant if trying later in the morning and the curtains were a little tired. Attentive staff and no real complaints, nice spot.

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Thank GP C
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to share such positive feedback on your most recent stay with us! Overall, it sounds like you had an enjoyable guest experience and we're very happy to hear that our central downtown location and clean and comfortable rooms were to your liking. We hope you will...

Bucharest
Reviewed 21 May 2013

I went there for my annual business trip to Chicago and the main reason I chose it was the location, right next to the Hyatt where I had to go for a conference. But besides the location (also good for visiting since it's right at the beginning of the Magnificent Mile and next to The loop) the hotel is quite...

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Helpful?
Thank Razvan007
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thanks so much for taking the time to share such wonderful feedback on your most recent business trip at Hard Rock Hotel Chicago! We're thrilled to hear that you enjoyed our central location in downtown Chicago, clean and comfortable guest room overlooking the river and the musically-inspired atmosphere of our property. We look forward to welcoming you back the next...

Wisconsin
Reviewed 21 May 2013

Stayed at the Hard Rock just one night but I wish I could have stayed a week. The hotel is located perfectly on Chicago's Michigan Avenue. It is in a historic building and has, of course, tons of rock memorabilia. Nice reception from the bellman at the door and a great check in experience with a nice smile and offers...

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Helpful?
Thank Cheesehead88
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

WOW! First and foremost, thank you so much for choosing Hard Rock Hotel Chicago and for taking the time to share such outstanding and thorough feedback with us. We aim to deliver authentic experiences that rock to our guests and overall it sounds like we accomplished that objective! We're thrilled to hear that you enjoyed your platinum deluxe king room...

Reviewed 20 May 2013

My boyfriend and I went for a romantic weekend to Chicago. He chose the Hard Rock Hotel because he has stayed in this hotel in other cities. Our first room was a suite. Within the first half hour we realized the banging of the elevator was so loud we would never make it through the night. We didnt. We immediately...

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Helpful?
Thank Amy G
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

First and foremost, thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share this feedback with us; we only wish you and your boyfriend had experienced a more positive stay. Please accept our sincerest apologies for the noise and shower disturbances you encountered; we take your comments very seriously and can certainly empathize...

Mendrisio, Switzerland
Reviewed 19 May 2013

309.-- USD for a room, no breakfast included, no free wi-fi! 48,-- USD for the valet parking for 1(!) night I love HRC but if restaurants have good prices, I cannot say the same for this hotel... too much expensive! really

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Thank Vanja_1981
HardRockMGR, Manager at Hard Rock Hotel Chicago, responded to this review

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share this feedback with us. As a note of disclosure, we do offer free breakfast and WiFi packages for guests who book reservations with us directly through our website and our parking fees are price-competitive with other neighboring hotels in the heart of downtown...

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Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more   less 

Additional Information about Hard Rock Hotel Chicago

Address: 230 North Michigan Avenue, Chicago, IL 60601-5906
Region: United States > Illinois > Chicago > Downtown / The Loop
Price Range: ₹ 7,647 - ₹ 21,532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel Chicago 4*
Number of rooms: 381
Reservation Options:
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Also Known As:
Hard Rock Chicago
Chicago Hard Rock Hotel
Hotel Style:
#29 Spa Hotel in Chicago
#63 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
#85 Family Hotel in Chicago
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Chicago staff and other travellers.
25 questions
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Chicago, Illinois, United States
7 months ago
Milwaukee
over a year ago
Moline, Illinois
11 months ago
3 months ago

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Questions? Get answers from Hard Rock Hotel Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To avoid internal and exterior noise, ask for a room on a high floor away from the elevators”
 of 5 bubbles Moops, 11 Feb 2017 | Read review
“the views from the 15 floor and up are better”
 of 5 bubbles mannygarzon, 25 Jan 2017 | Read review
“Make sure they know you didn't park there”
  • Wait, isn't this where the mini-bar is supposed to be?
  • A) suffer in a boiling room B) have to touch this really gross thermostat
 of 5 bubbles peterkD3700YK, 20 Jan 2017 | Read review
“Not all rooms have a good view but seems like higher floors have better view of Chicago and it is a great view from say floor 23 and above.”
 of 5 bubbles SunilF436, 29 Dec 2016 | Read review
“Rooms overlooking Trump Tower are sunny and spacious”
 of 5 bubbles maureeshaw, 19 Dec 2016 | Read review
5 of 5