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St. Jane Hotel

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Traveller (1008)
Room & Suite (599)
Dining (41)
Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“the hard rock”(538 reviews)
“tower suite”(34 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (2,762)
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111
Show reviews that mention
All reviewsthe hard rockhard rock hotel chicagotower suitecarbide buildingrock memorabiliagreat locationrock starmichigan averock and rollmillennium parkthe rivercorner roomthe magnificent miledowntown chicagothe beancity viewstreet noise
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1,161 - 1,165 of 2,479 reviews
Reviewed 19 May 2014

Great hotel,centrally located on North Michigan avenue,huge room,fantastic view,staff were great,very polite,very helpful.Nice bar,nice clientele,definately one of the best options in Chicago.Didn`t eat here (too many options close by)so I can`t comment on the food.More

Thank Nick B
Response from HardRockMGR, Manager at St. Jane HotelResponded 10 June 2014

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share such outstanding feedback with us! We aim to deliver authentic experiences that rock and are so pleased to hear that you had such a favorable guest experience. We...More

Reviewed 19 May 2014

We stayed in the Hard Rock Hotel at the end of April. Its in a fantastic location, in the heart of Chicago and within walking distance to all the major attractions. The hotel is in a fabulous art deco building and our room was spacious....More

Thank Anna O
Response from HardRockMGR, Manager at St. Jane HotelResponded 10 June 2014

Thank you very much for choosing Hard Rock Hotel Chicago. We're thrilled to hear that you enjoyed our Michigan Avenue location and historic home in the Carbide and Carbon building. Please accept our sincere apologizes for any noise disturbances encountered during your stay with us...More

Reviewed 15 May 2014

The Hard Rock Hotel is situated in the heart of Chicago, only some steps from the Magnificent Mile and the Loop. Only some hundred meters from Art Institute. You have an excellent view over Chicago from the very clean, modern and large rooms. All the...More

Review collected in partnership with Hard Rock Hotels & Casinos
Thank Brigitte H
Response from HardRockMGR, Manager at St. Jane HotelResponded 10 June 2014

WOW! Thank you very much for choosing Hard Rock Hotel Chicago; we're thrilled to see this five-star rating and read all about your exceptional guest experience with us. We look forward to welcoming you back for another rock star stay. Thanks again for taking the...More

Reviewed 15 May 2014

wow did i make a mistake choosing this hotel. Looks nothing like the pictures. its outdated and not well maintained. staff could care less about you. no one even greeted me or helped me with my luggage. This is my first time in Chicago in...More

1  Thank GLAMOURGIRL311
Response from HardRockMGR, Manager at St. Jane HotelResponded 10 June 2014

Thank you very much for taking the time to share your valuable feedback with us; we only wish you had enjoyed a more positive guest experience. We are deeply disappointed to hear about the uncharacteristically unfriendly interactions you had with our staff and would sincerely...More

Reviewed 15 May 2014

Great staff. I was surprised by the free upgrade to a suite with great views of the city and the water. Great location if you want to get out and walk to places.If you want to park forget about it. The valet is way over...More

1  Thank Joseph C
Response from HardRockMGR, Manager at St. Jane HotelResponded 10 June 2014

Thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share such outstanding feedback with us! We are so pleased to hear that our front desk team was able to offer you a complimentary upgrade to a suite with...More

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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 139 - US$ 299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#68 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Room types
Non-Smoking Rooms
Details
Price range
US$ 139 - US$ 299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Chicago
#68 Luxury Hotel in Chicago
#83 Business Hotel in Chicago
#85 Romantic Hotel in Chicago
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (1008)
Room & Suite (599)
Dining (5)
Pool & Beach (3)
Restaurants and Bars (PRE-RENOVATION) (45)
Amenities (PRE-RENOVATION) (40)
The Hotel (PRE-RENOVATION) (19)
Family and Play Areas (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
mekovacs
22 January 2018|
AnswerShow all 6 answers
Response from Nadine G | Reviewed this property |
Sorry you may want to contact hotel for that question
1
Vote
michellejC1175GY
31 August 2017|
AnswerShow all 5 answers
Response from HardRockMGR | Property representative |
Our commenters are exactly right. If you make your way North on Michigan Avenue to Upper Wacker, you'll then turn right (heading East, towards the Lake) and proceed up another block. 5 minute walk all in.
1
Vote
Heather D
5 August 2017|
AnswerShow all 3 answers
Response from HardRockMGR | Property representative |
There are green spaces within a few blocks in any direction of the hotel; and of course dogs are welcomed!
0
Votes
Room Tips
"Away from the club"
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"Ask for Michigan Avenue side"
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"Tower rooms have great views"
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"reserving a city view is not enough, ask for a city view of the lake"
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